GSE20IBTHFBB General Electric Refrigerator - Instructions

My refrigerator was making a high pitched kind of howling noise. The PartSelect symptom that was closest was “unusual noise” and when I clicked that it said the evaporator fan motor fixes the symptom 32% of the time. Since my freezer fan speed sounded like it was constantly changing I went ahead and bought one which PartSelect delivered promptly. The installation video was great and although my freezer was not identical to the one in the video, the video was still very helpful. The only thing it didn’t say was how to tell if my freezer motor was the one with the thermistor although I suspect that they all are and that PartSelect is simply trying to save us money by showing us how to splice in a motor without a thermistor. Anyway, since I would have had to disassemble the freezer before buying the part to find out for sure, I just bought the one without the thermistor. This just meant I had to splice the new motor in, just like in the video. I think I would have preferred buying the motor with the thermistor even though it was more expensive. In the end my problem is solved so I’m happy. This is the third time that I’ve had to repair this GE refrigerator and PartSelect has been a valuable resource each time.

i followed a video that was on your site, the video couldn't have been easier to follow it was step by step and very easy to follow, i replaced the evaporator fan motor and everything is working fine, i did notice that the evaporator coil was frozen pretty bad when i removed the back freezer panel i am going to check it again in a couple of weeks to make sure i don't have a defrosting problem as of now everything is fine i am hoping it was just the bad fan motor causing the coil to freeze up because of no air movement over the coil

followed you online video and it was easy and simple repair only took about an hour frig is back quiet and working fine thanks also parts come fast

followed part select video instructions

Replaced all the sensors in both the feezer and refrigerator.Even though it colder now it still is not cold enough.Freezer won't freeze items but is cold and refrigerator still not real cold

about an hour to figure out what was causing the vibration and noise and about an hour to put it back together and 5 min. to order a new fan blade thank you.It started making noise during thanksgiving dinner so we toke it apart after dinner and I cut the other 2 blade to match the broken one so to cut down on the noise and vibration semi put it back together and 7 days later the part arrived.

I followed the video provided by PartSelect, very helpful. I had to cut and splice 4 wires. The repair was successful. The replacement part was an exact duplicate of the original. I still notice the same sound but one tenth the volume. I hope the problem does not return. Many thanks to PartSelect for information to identify the problem and prompt shipping of the repair part.

Followed the video instructions with the help of a young man who worked on trailer hitches before and knew how to splice wires. Beware of splicing the wrong fan motor back into the assembly. . . . That happened here and we had to start the splicing all over again with the correct fan motor.

First, I had to remove the freezer drawer front. This is 8 large phillips head screws. then remove the plastic cover over the drawer slides. to do this, remove the white center screw from the slide near where it attaches to the drawer front. then the plastic cover will slide off pushing to the rear of the slide. take off the slides from the freezer walls by removing the phillips screws and pulling them towards you. They have tabs/slots in the rear. remove the center tray support and support bars, too. the icemaker has to come out, that is just 2 phillips screws but you also have to disconnect the electrical connector. just squeeze the locking wings and rock/pull. a screw in the top center of the back panel comes out. Lift and pull the back panel out. The evaporator coil appears. The thermocouple is attached to the coil in the upper right. Cut that one's wires and take it out. Just cut back about an inch from the back of the thermocouple, there is not much slack. Seperate and strip the wires back about 3/8 inch. Do the same for the new thermocouple. I twisted the wires together and used a solder sleeve to join the wires. The sleeve is just a little plastic tube that has a ring of solder in it that melts with heat gun heat. You can join the wires using butt connectors or whatever method appeals to you. I just wound the extra wire and put a cable tie around it, there is plenty of hiding space in that area. Make sure the new thermocouple is contacting the coil firmly.At this point, for a test, I left everything apart, propped the drawer against the opening and plugged the fridge in. Note that the evaporator fan will not start spinning immediately! It will just sit there making little bumps like it wants to go. The temp in the coil has to get settled before the electronics in the refridge will tell the fan to spin. It takes maybe 20 minutes. Reassemble. Fridge and freezer work great. It does take several hours for all to get cold again.

Very limited working space in this model. Must remove grill and disconnect elect connector on motor. One additiional tool suggested: Extendable rod with magnet on end because you will most likely drop something. First, remove two screws holding motor to metal strap. Tool must be inserted between blades of fan in order to get to the screws and this is the hard part. Fan and motor are removed as one assy and this takes some manuvering. Might have to remove front screw on metal strap to gain more room. I did not attempt to remove fan shroud. My fan was attached to the motor shaft with a metal clip. Spray a good lubricant such as PB Blaster on the shaft, wait a few minutes and press it or tap it out gently. Save misc parts on old motor for reassembly. Your set up may be different so check out everything before starting.

changed sensors did not repair problem,replaced damper with mechanical damper fixed problem.

took out shelves and removed the back plate my removing 2 screws with a nutdriver.removed the old defrost timer and defrost heater which was really easy.then installed the new ones.the video i watched on the website was really helpfull.

The repair is a snap, you can watch the video and it will put you on the right path. My story is more about the service that Part Select gave me. I used a small box fan on low as a temporary fix. My model number was worn off from the box wine we store in that particular place. So I ordered the part based on looks, well it was wrong. Called Part Select and we talked, the nice lady on the other end said OH it must be this fan motor. Send us back that one, and I'll get this out too you. I'll credit your account for $7.99, and it cost me $8.99 to ship back the wrong part. Wow, the next day I received the new motor. They sent it overnight! I thought it would be 5-6 days! Unbelievable. I will use this company for any, and all my repairs.

We just pried off the fan blades and pushed on the new part. Could not have been easier. The rat has been permanently dipatched and, hopefully, that is that.

Unplugged the refrigerator first....then on the inside of the fridge, I popped the temp sensor cover off (upper LH side) and exposed the old sensor. I snipped off the old sensor about 3" down from the end and connected the new sensor (which I trimmed down to about 3" long) with some heat shrink wire nuts/connectors. Let the fridge run for a day or so and confirmed the problem was solved! Oh yeah, there was no way to tell the 2 wires apart (power vs. ground) on the sensor. However there was a manufacturer's stamp on the wires. So note the orientation of the text and mark one of the wires with a sharpie on both the old and new sensor before trimming. This will give you a reference for which wires to connect when adding the new sensor to the old wires.