GSS20DBTNCC General Electric Refrigerator - Instructions

Pulled out the fridge and unplugged electric cord. Took off the back lower right side panel. Unplugged all the connectors and removed the motherboard. Replaced the motherboard and reconnected connectors. Replaced the panel and plugged it in. Works great!

1 opened door 2. pryed cover off from cieling 3.cut and stripped wires on 4. sodered wires from old wires to new sensor. 5 insulated conection.6 put cover back on. This did not fix the problem it was the control moduel.

I removed the board, unplugged all the sockets, took the new board, plugged in all the sockets, and replaced the new board into the refrigerator. I was to applaud this business. I was first able to diagnose the problem by finding this site, then one of the customers explained how to fix the problem ourselves. It save us at least $100. The $25 overnight shipping fee was well worth it. We could have lost $100's of dollars worth of food.

Great Service! Received the part the NEXT DAY!

We originally called a service technician. He came the next day and said the mother board was no good. He order a new one and replaced it a week later. Total part & labor cost: $185.00 (Remember we're without a working refrigerator the whole time the part is on order)
Two days later the freezer is doing the same thing. We call the tech again and he seems confused and says it could be the heating element, he'll order one at no charge and replace it for us free. He never comes back with the part and does not answer our 2 dozen phone calls. I checked the element myself and saw that the tube had been scorched, like a burnt out light bulb. Searched for parts on internet and found this great site. "Partselect.com"
REPAIR:
Refrigerator had been unplugged for a few days to defrost ice build up in freezer. First, I removed the shelves from freezer compartment, removed the back panel and removed screws holding heater element in place, I unplugged the two electrical leads and plugged in new part. AS EASY AS THAT !!!!! I reinstalled the screws to hold the element, installed the back panel and replaced the freezer shelves. I plugged the refrigerator back in and within hours the freezer started making ice again. It's been about 3 weeks and we have not had a problem since.
Fantastic Service and instructions and Inexpensive !!!! I will use this site again, if needed, and will recommemd to anyone who needs parts.

I used a volt/ohm meter and checked for power to compressor and start run relays, diagnosis- was remove and replace motherboard

pulled the board away from the 4 plastic pins, unplugged the wires and plugged them directly into the new noard, pushed board back onto the four plastic pins.......job completed in under 5 minutes. Fridge working fine now for over a week......no problems.

Removed back wall cover over coil. Defrost all ice with a hair dryer. Cut white wires and replaced Temperature Sensor. It has been working for a week and no trouble at this time. If you have this system on your GE refrigerator do this before replacing the motherboard. I must admit I was thinking that was the trouble. Motherboard was replaced after 5 years old now 5 years later my thinking is this a 5 year problem. So try the Temperature Sensor.

removed 2 - 1/4" screws and 2 phillip screws to take off the evap cover, then 2 phillip srews to take out the defrost heater assembly, replaced and put everything back together. no problem.
I GOT THE PART SO FAST THAT I WAS SURPRISED TO SEE IT THERE!

Turned the power of to the fridge took the food out of the freezer put in the fridge took out all the shelves and took off the panel to get to the coils. I used a hair dryer and a shop vac to defrost the coils used the shop vac to suck up the water as the ice melted also put some paper towel in the drip tube so the water would not go to the drip pan. Took off old defrost heater which was a single heater the new on was a double heater fished out the blue wire from the left side of compartment and ran it down the right side plugged both wires into the heater mounted it into place and put everything back. Turned on fridge and it has been working fine ever since. Thanks for the last person that did this I read his review and it really was that easy
Thanks Jerry

I watched the video provided by PartSelect twice, then proceeded with the removal and installation. It took me 40 minutes from start to finish. Piece of Cake. Everything works fine now.

I ordered two switches, replaced both with a knife in 10 minutes. Interior light works, thanks.

Unplugged unit.. Removed control board cover.. Removed all plugs from control board then removed board its self.. Replaced in reverse order.. Unit is working as new..

follow the easy instructions replace 3 temperature sensors cut the wires and crimp them with new sensor and it works like new

The replacement part went in quite easily and quickly. The instructions sent with the part was pretty self explanatory. I have also replaced the defroster element, the defrost thermostat and now the main control board. After having done all this the thing is still freezing up. After disassembling the whole freezer section I found yet another temperature sensor (Also known as Thermistor). I'll replace this part next and if it still freezes up you'll be able to find it sitting on the curb. Thrown enough money at this ten year old fridge and a new one will be in order. Thanks Parts Select for reasonably priced parts, the posts to help with the repair and the fast shipping.

Simple directions were provided. It took more to clean and vaccuum than the actual repair. Yes I replaced the motherboard in a referigerator. Just keep not of the connectors and were they came off from on the original board. Dont just rip them off because the new board has some different connections. So follow the directions and take your time if your not sure. But really it a cinch. No more whoooo sheeesh and howling noises from the referigerator. Thank goodness.