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GSS20DBTNCC General Electric Refrigerator - Instructions

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All Instructions for the GSS20DBTNCC
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Customer:
David from Barrington, IL
Parts Used:
WR55X10942C
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Freezer never kept a consistant temperature. One night heard a clicking noice which was followed by the temperature display showing temps like -31. Researched to find other with the same issue and ordered the replacement board to repair.
I must admit - I thought I'd attempt to do this repair and end up calling a service guy to finish it. I'm not mechanically inclined AT ALL but thought I'd give it a shot after reading others experiences. I'm glad I did. The fix was easy, but there was initial anxiety while reading the instructions that came with the part - as they mentioned the possible need to cut some wires. Fortunately that was not necessary..... Removed three screws from the rear plate to expose the part needing to be replaced. Remove the fittings from the old board (needed plyers to do that - be gentle), take the old board out by using needle nose pliers to squeeze the white plastic tabs and pull the board free. Reconnect fittings to new board and you are done. Works better now than ever - obviously the old board had an issue that GE should have recalled, as many others had the same problem.
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Customer:
Philip from Los Alamos, NM
Parts Used:
WR55X10942C
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Cabinet very hot on sides, freezer not 0, running continuously.
Diagnosis of symptoms was condenser fan not running, due to faulty main board.

First: removed the cover over the main board, which was too hot to touch. Bad design flaw, no ventilation for the board, which I believe made it fail. We got another year of service with the cover removed.

Second: after reading people's experiences here, ordered the board and popped it in. (Note: needed a pliers to compress each of the 4 plastic studs holding the board in.) Works like a champ.

Third: did NOT replace the cover. At our altitude the air can't conduct enough heat to prevent cooking the board. Need to allow circulation.
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Customer:
Rudolph from Arroyo Grande, CA
Parts Used:
WR51X10101
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Screw drivers
evap coil freezing up every 2 weeks
removed 2 - 1/4" screws and 2 phillip screws to take off the evap cover, then 2 phillip srews to take out the defrost heater assembly, replaced and put everything back together. no problem.
I GOT THE PART SO FAST THAT I WAS SURPRISED TO SEE IT THERE!
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Customer:
Aurelio from MAYS LANDING, NJ
Parts Used:
WR55X10942C
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
clickking sounds
Unplugged unit.. Removed control board cover.. Removed all plugs from control board then removed board its self.. Replaced in reverse order.. Unit is working as new..
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Customer:
Cecilia from NATALIA, TX
Parts Used:
WR55X10942C
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Freezer would not freeze and fridge would not cool after power outages
I used a volt/ohm meter and checked for power to compressor and start run relays, diagnosis- was remove and replace motherboard
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Customer:
Pat from Pensacola, FL
Parts Used:
WR55X10942C
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver
No ice or water at the despenser. Compressor would turn off when the dispenser lever was pushed. There was also a loud buzzer sound for a couple of weeks prior to the board failing.
Pulled out the fridge and unplugged electric cord. Took off the back lower right side panel. Unplugged all the connectors and removed the motherboard. Replaced the motherboard and reconnected connectors. Replaced the panel and plugged it in. Works great!
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Customer:
randall from coopersville, MI
Parts Used:
WR55X10025
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Screw drivers
refriderator not cooling consistetly
1 opened door 2. pryed cover off from cieling 3.cut and stripped wires on 4. sodered wires from old wires to new sensor. 5 insulated conection.6 put cover back on. This did not fix the problem it was the control moduel.
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Customer:
LEE from WILMINGTON, DE
Parts Used:
WR55X10942C
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers
clicking nose from mother board
pulled the board away from the 4 plastic pins, unplugged the wires and plugged them directly into the new noard, pushed board back onto the four plastic pins.......job completed in under 5 minutes. Fridge working fine now for over a week......no problems.
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Customer:
Robert from Coto de Caza, CA
Parts Used:
WR23X37285
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Interior Light did not go on due to faulty switch
I ordered two switches, replaced both with a knife in 10 minutes. Interior light works, thanks.
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Customer:
Jerry from Grass Lake, MI
Parts Used:
WR51X10101
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
freezer coils would freeze
Turned the power of to the fridge took the food out of the freezer put in the fridge took out all the shelves and took off the panel to get to the coils. I used a hair dryer and a shop vac to defrost the coils used the shop vac to suck up the water as the ice melted also put some paper towel in the drip tube so the water would not go to the drip pan. Took off old defrost heater which was a single heater the new on was a double heater fished out the blue wire from the left side of compartment and ran it down the right side plugged both wires into the heater mounted it into place and put everything back. Turned on fridge and it has been working fine ever since. Thanks for the last person that did this I read his review and it really was that easy
Thanks Jerry
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Customer:
charles from SCOTTSDALE, AZ
Parts Used:
WR55X10025
Difficulty Level:
Very Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
Defrost not working coil iced up
Removed back wall cover over coil. Defrost all ice with a hair dryer. Cut white wires and replaced Temperature Sensor. It has been working for a week and no trouble at this time. If you have this system on your GE refrigerator do this before replacing the motherboard. I must admit I was thinking that was the trouble. Motherboard was replaced after 5 years old now 5 years later my thinking is this a 5 year problem. So try the Temperature Sensor.
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Customer:
Kevin from BENSALEM, PA
Parts Used:
WR60X10220, WR60X10207, WR02X10098
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Socket set
Noise from Condensor Fan and Fan Motor.
I watched the video provided by PartSelect twice, then proceeded with the removal and installation. It took me 40 minutes from start to finish. Piece of Cake. Everything works fine now.
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Customer:
Bradley from Cedarburg, WI
Parts Used:
WR60X10207, WR02X12149
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Screw drivers
Condensor fan blade cracked, blade was sheared off.
First, remove the cardboard cover on the back, lower portion of the refrigerator.

Next, locate the condensor fan motor assembly and blade. (Right side as you are facing)

Using a pliers, hold the shaft to keep it from turning and prevent damage to the motor. Using a screwdriver, slide the old ring compression on the blade shaft toward the motor (away from the fan blades) to loosen.

Remove old blade from the shaft by firmly grasping the motor shaft with a pliers (to prevent from damaging) and pull the blade assembly off.

Reverse the above steps to attach the new blade.
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Customer:
James from El Dorado, AR
Parts Used:
WR55X10942C
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver
Will not defrost
The replacement part went in quite easily and quickly. The instructions sent with the part was pretty self explanatory. I have also replaced the defroster element, the defrost thermostat and now the main control board. After having done all this the thing is still freezing up. After disassembling the whole freezer section I found yet another temperature sensor (Also known as Thermistor). I'll replace this part next and if it still freezes up you'll be able to find it sitting on the curb. Thrown enough money at this ten year old fridge and a new one will be in order. Thanks Parts Select for reasonably priced parts, the posts to help with the repair and the fast shipping.
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Customer:
Terry from The Villages, FL
Parts Used:
WR55X10942C
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Socket set
Refridgerator was not cooling
First, I removed the cover plate from behind the fridge. Next, I carefully pulled the main board out (four little clips holding it in) and disconnected the plug in wires. I connected the wires to the new board, popped it back in place and replaced the cover. Very easy to do.
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All Instructions for the GSS20DBTNCC
91 - 105 of 674