TFG20JRXFWH General Electric Refrigerator - Instructions

Followed step-by-step instructions in previous post. Note that there are TWO approaches, both of which work.

Option 1) Order TWO cams (PS297995), drill out the rivet holding the frame's cam, and replace it with a nut and bolt. (See post on 07/19/09.)

Option 2) Order the entire hinge assembly (PS290199), which includes the door's cam and an assembled frame hinge and cam. (See post on 10/29/08.)

We opted for Option 1 which was pretty easy. Option 2 would be even easier and take less time but costs about $9 more.

Thanks to previous posters for excellent instructions!

I was amazed the part arrived the next day the installation was simple.

Buy ( 2 ) cams !!!! removed hinge cover and hinge on top of the door, ( 2 screws )...lift door off of the bottom hinge and lay door on the floor, remove broken cam on bottom of door with nut driver, ( 2 screws ) , install new cam..... remove the bottom hinge off of the front of the refrigerator with nut driver, (2 screws ).... saw rivit off and remove old cam, install new cam and secure with new bolt and nut,... reinstall hinge back on bottom front of refigerator.....replace door back onto the bottom hinge.....install top hinge back onto the top of the door....replace hinge cover......done !

We taped the door with 3 pieces of duct tape, then put boards under it. Used socket set to remove cam and then cut off rivet so we could just use a screw to keep in place. . . Just for your information, I ordered 2 cams, and was glad I did as I need 2 to make the repair. . . Didn't read about this online or on order recommendation. The cams go 1 up and 1 down thanks for the installation repair stories, it inspired us to "do it ourselves " and we saved about $75 to $100. 00

remove the 'pop-out " frame around the door recess, you pry the flexable seal from around the ice despenser, have someone hold the unit with the wiring, remove the one screw that holds the door recess, and replace the new one. reverse the procedure. remember to unplug thr frig. first

I removed the broken shelf that I had duct-taped in place until the replacement arrived. I simply slipped the four little notches (2 on each side of the shelf) into their appropriate slots and--voila!--my new shelf was installed!

Repair went exactly like the video. With this video it was easy to make the repair. There were no surprises or problems and I felt confident in the videos instructions. It was like pushing the easy button.

Removed frame, unscrewed the electrical panel, and popped the flapper off. Installed new flapper. Replaced the electrical panel and re-installed the frame.

Took door off. Replaced two cams at bottom of door, referencing those on the bottom of the freezer door. Also followed a video on the net. Worked like a jewel!

Removed control panel by inserting small screwdriver in the 3 holes underneath to loosen. Remove 4 screws holding circuit board . Unplugged 3 connectors. Removing circuit board gave access to flapper. Removed flapper by unclipping. Installed new flapper and reversed disassembly procedure. This was 2nd time in 2 years I had to replace this part.

the door closing cam works fine.

I followed the video instructions (very helpful) and used others comments for removing the control panel. For the latter I used a small allen wrench to carefully wedge the bottom two indents (look from below panel edge) slightly up and forward to release the panel. Next, after removing the four screws, the assembly (housing shield) removed fairly easily. I then had full access to the flapper and removed this carefully with the pliers so as not to damage the piece it was attached to (Dispenser Door Recess Crank?). The rubber outer flange on the otherwise plastic flapper was very irregular for approx. 1/4 of the circumference and thus did not seal. So far it's been one week and no more frost build up or frozen water dispenser line.

1. Watched the video on how to make the repair. 2. Used the tools recommended. 3. Followed easy instructions as demonstrated on video, and Viola! It was repaired.

Took the paper clip, pressed in through the holes on the bottom of the ice dispenser panel. Removed the four screws. Loosened the panel and removed the wires. replaced the flapper door. Then reversed the process. Your video was VERY helpful except for the paper clip. Had to get that off another web site.

I followed the video instructions. They were clear and consise. I removed the trim ring and controls. Them removed the housing and flapper. I did notice a small burr in the plastic chute and foam insulation. I trimmed this off with a utility in hopes this burr caused the flapper to warp. This is the 2nd time the flapper has been replaced in 1.5 yrs. The repair was really easy thanks to the video.