38768RBWXRBS General Electric Refrigerator - Instructions

I applied some tips learned by reading other reviews. So before I started I grabbed my trusty vise grip pliers and a small screw driver. I locked onto the switch actuator, the part that the refrigerator door pushes in, with the vise grips and pulled on it just hard enough to get the screw driver inserted in the right side to push in the catch clip so the switch could be pulled out further each time the catch clip was depressed to the next detent. Then I used the screw driver on the left site to encourage the switch past the detents on the left and very quickly the switch was out of the mount. The wires from the refrigerator pulled out with the old switch. I unplugged the old switch from the wires and plugged in the new switch and shoved the new switch back into the mount, wiggled it a couple of times to make sure it was secure and the job was done. Once I applied the vise gripes at first, the whole job took less than a minute.

Could not haven been easier. Simply unplug fridge, remove air duct mounted on rear panel, release panel itself, pull fan blade off, disconnect grounding wire, detach fan motor bracket, disconnect wire harness to release fan motor, install new fan motor and reconnect, secure with bracket, reconnect grounding wire, reposition fan blade onto motor shaft, reinstall rear panel and secure screws. Remount air duct and plug appliance back in. VOILA. All done in less than 15 minutes!!!

The Fridge and freezer were not very cold except for in the very back of the freezer (where the coils are). So I opened up the back of the freezer by first removing the dome light cover and removing all the visible screws. I then lifted up and pulled out the vent in the center of the back panel and removed the two remaining screws on the back panel. At that point I removed the back panel exposing the coils and fan. I saw that the fan was not spinning so I used a screw driver to manually turn the defrost timer found on the top of the inside of the fridge. Once I had turned the defrost timer once complete rotation, and the fan didn't turn on, I was pretty sure that it was the fan. I still wasn't sure that the fan was the only problem, but I couldnt see anything else that wasn't working properly. I decided to take a chance and order the fan motor (not the entire assembly. it is easy to replace the moter only leaving the original fan blades and housing). Once I got the part, I unplugged the old fan motor, put in the new fan motor, and pugged it in and it started spinning right away. I put everything back together the same way I took it apart and it has worked great ever since.

Poped out with screwdriver the old swithch and unplugged the two wires. Plugged in the wires to the new swithch and pushed it back in the hole where the old switch was before.

While the switch did last for 9 years, the design is poor due to the failure mode. The failure should be to fail off or not able to turn on the lights which would be inconvenient but would not warm the refrigerator contents. Arcing at the contacts eventually caused the switch to "weld" closed. It is not obvious that this is occurring so it took some time to recognize why the temp inside the ref was high while the freezer was OK. Replacing the switch was easy once it was recognized as the problem. All that was required to replace the switch was to remove the screws holding a fiber cover and then pulling off the aluminum cap which covered the switches. Unplug the switch an squeeze the keeper on the switch to release it and pull down. Pop the replacement switch in place and plug the wires harness back in. All in all it took much less time to replace than it has to write this up. T Pope

Just replaced it.

The existing light switch was very hard to remove. I ended up having to grab it with a pair of pliers and pull it out. Once it was out, it was very easy to put in the replacement and it seems to be working fine.

The new gasket was a little out of shape, because of the way it had to be shipped, however, I unpacked it, shaped it like it should have been, and just let it sit for a few days. Time to install the gasket and it was so easy...just popped out the old one and slipped in the new one, and it is working perfectly.
Thanks so much

First, using a nut driver, I removed icemaker and back panel inside freezer. I unhooked the wire connectors at each end of the heater defrost element and replaced with new element. I reinstalled the back panel and the icemaker.
Second, using the same nut driver I removed the casing located inside fridge on the top. I pulled the casing down & unhooked the wiring harness. I removed the control temp switch which was held in by two clips. I replaced with new switch, plugged harness back in, reinstalled casing and BINGO....it is as good as new....beats buying a new refrigerator anyday!!!!
THANK YOU Bernard S.!!!!!!!!!!!!!!
Sincerely,
Mom of three boys

I had to call for a appointment for repair with GE Appliance because I thought then it . .was something electrical. The technician came out & checked everything out, turned out it was not electrical, The technician went out to his truck got a light bulb from his truck, put it in & it worked. It cost me $121.00 for trip charge from GE appliance for a light bulb that worked, your light bulbs were defective twice. Very disappointed with your products, cost me alot of money for a good light bulb thru GE appliance

Unplugged the appliance for safety. Removed two 1/4" screws that held the assembly in place. Carefully removed the wire guard that retains the glass shield. Unscrewed old light bulb and replaced with new part. Reversed the steps after cleaning glass cover.

as described, I used a thin screwdriver to wedge in and pull down existing, broken switch. I was able to pull it down about a 1/4 inch, but wasn't quit able to disegage it until I gripped it with pliers. I then pulled it out, unplugged the old switch, plugged in the new switch, and carefully tucked the wires back into the fridge and snapped the new switch into place.

10 minutes total.

I noticed that if I unplugged the refrigerator and plugged it back in a while later it would start working but eventually would stop. I deduced the problem was likely the defrost thermostat. I ordered the thermostat but it was in a difficult place behind the evaporator coil which I could not remove. While I was trying to work it into position my hand pressed against the defrost coil and shattered the glass sheath. I ordered the coil and finally managed to get it and the thermostat installed. The refrigerator seems to work fine now.

Removed shelf by pushing to left and lifting up on RH end. Removed screws in plastic cooling tower and slid tower up. Pulled back wall of freezer compartment out, RH side first. Removed two screws from fan bracket, unplugged fan wiring harness by compressing connector spring clips and pulling joint apart. Pulled fan blade off (note location of blade on shaft for reinstall alignment purposes), removed both green grommets.Then just reinstalled new items.My philosphy on repairs of this nature is to replace all related parts that could be contributing to problem. The parts are cheap compared to the aggravation and inconvenience of doing the repair several times until you fix the problem. You don't need to purchase the compression ring if you buy the fan blade as it has one already installed on it. Problem solved, though now that the noise is gone am hearing fainter similar noises from lower fan. Should I be surprised, both fans are of similar design.

I removed the broken frame, glass, and bins from the refrigerator, cleaned the area, put the new frame in place making sure it was fitted into the brackets securely, and replaced the glass and bins into their proper slots.