MSG20GWVAWH General Electric Refrigerator - Instructions

Thought I would only need one when I looked at the picture of the parts. Decided to order two just in case and after taking it apart both were broken. Needed two.
Took the top door bracket off and lifted the door off of the bottom bracket. Re-assembled cams, put a little white grease on all moving parts, placed the door into bottom bracket and installed top bracket. Adjusted top bracket to make door line up with edge of refrigerator and all is well.

1. Unplug the fridge
2. Removed the outer facing of the dispenser outside the freezer door. This is fairly easy, better with a tool (plastic scraper) that won't mar the finish.
3. Removed the plastic plate with labels -- water, ice, etc. This is done by sliding a small jewelers screwdriver into the slots on the left, middle and right in back of the plate. These are difficult to see without a flashlight.
4. Removed the four screws in the panel behind this plate.
5. Unpluged the large cable on the left side after the panel is freed.
5. Removed the rubber "dispenser" button. this just pulls off.
6. Remove the panel
7. Lift flapper up and remove. Clips hold this in.
8. Put new flapper in place.
9. Use reverse order to put back together.
Piece of cake. Ice maker no longer frosts up.!!!!

Remove screw at hinge cover, top of door.
Remove two screw/nuts at hinge and remove hinge while holding door in place.
Lift door off of lower hinge
remove two nut/screws at bottom of door and replace closing cam. Be sure the pivot pin hole in the cam is lined up with the hole in door.

Next drill out rivet holding cam to lower hinge on the refer. Install cam with a pan head screw and nut (to replace rivet). It will help if you remove the plastic grille cover at the bottom of the frige.

Set door back on the lower pin and shut so the the magnetic strip holds the door in place. Re-install the upper hinge loosely. Adjust the door for an even gap and tighten the screw/nuts. Re-install the cover.

A very easy fix.

First of all, It was Christmas and no extra money to pay a repairman.
i got on the computer and started looking for a parts breakdown for an older GE side by side.
I finally found it and located the part I thought we needed.
I looked at several parts dealers and yours had the best price.
anyway it arrived in just 2 days. My son helped me remove the door and we put the new part on and I just saved the cost of a service call.

Thank You

Door needed to be supported before hinge assembly was removed. After replacing broken cam doors aligned and doors closing properly.

I removed two screws at the top of the door, lifted the door off. I got lucky: the broken cam was the one on the door (easy to remove), not the one on the body of the refrigerator (tough to remove).
There is a shim which was also broken - no way to know that ahead of time. I bent a 5/8" lock washer flat and it served acceptably as a shim.
It would be helpful if PartSelect.com could include with its listing of the cam, the fact that (1) the shim will probably be needed, and (2) there's a very good chance that you'll need TWO of the cams as well.

removed top plate and raised the door off. I removed the L bracket from the fridge then noticed the part was rivited onto the L bracket. I cut the rivit and replaced the cam and used a small bolt and nut to sdecure it. Replaced the L bracket, the door, and the upper support. Only problem was the surprise rivit

1. I removed the top door hinge.
2. I removed the door and laid it flat.
3. I replaced the cam attached to the bottom of the door. This was very easy.
4. I removed the bottom door hinge and had to remove the brad that held the second cam. This went well as I was able to saw it with a hacksaw.
5. Replaced the second cam with a bolt and nut.
6. Replaced the door and top hinge.
7. Remember to order two cams when you do this repair.

Removed screws holding top door hinge. Lifted the door off bottom hinge. Unscrewed cam from bottom of door. Drilled out rivet holding the second cam in the bottom hinge. Replaced both cams using a flat headed bolt to hold the bottom cam. Dropped door into bottom hinge and replaced top hinge screws. Job done.

Make sure you buy two cams and have a bolt to replace the bottom rivet.

Not a difficult job as long as you have a drill !!!

Followed previous poster's steps. Replacement of door closing cams took 35 minutes. Make sure you buy 2 cams for each door.

Took the door contents out and put them on the counter, took the door off the hinges by unscrewing the 2 screws on the top of the Fridge and lifting the door off the hinge onthe bottom. Then laid down the Fridge on the kitchen floor and replaced the Door Closing Cam, keeping in mind the order of the 3 shims and other things on the bottom of the door. Simple.

My wife and I gave an old, but really good refergerator to our son (a Major in the Army). Upon taking it into his house he had to remove the doors of the refergerator. While he put the doors he lost the "cam" for the door, making if difficult to close (actually had to lift the door up and then close it). I ordered the replacement part, and unless I am mistaken, it arrived the same day. I still cannot figure out how this happened, but it was great!!

Replaced both upper and lower cam's. Removed door from refrigerator, removed bolts on door cam on bottom of main door and replaced cam, then removed bolts from door hinge assembly, drilled out rivet holding on cam, replaced with new cam and re-riveted.

Pulled the outter cover off, removed the electronic board, replaced the flapper and put it back together again.

First called GE parts and they sent me the wrong one. PartsSelect sent me the correct part the FIRST time and was very helpful.