MSG20GWZBWH General Electric Refrigerator - Instructions
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- Customer:
- William from Washington, NJ
- Parts Used:
- WR2X4901
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Socket set
Fridge door did no close and was out of alignment
Followed previous poster's steps. Replacement of door closing cams took 35 minutes. Make sure you buy 2 cams for each door.
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- Customer:
- david from pocatello, ID
- Parts Used:
- WR2X4901
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
plastic cams on the door broke so the door wouldn't close
Why don't they just tell you that you have to buy 2 cams. I have now replaced the cams on both doors. The other door broke about 4 years ago. Fortunately the first time I read the user commetns or I would've bought just one. It is a quick easy fix. The longest step is drilling out and replacing the rivet. Everything else is done with a nut driver.
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- Customer:
- Dana from Pittstown, NJ
- Parts Used:
- WR17X11653
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Ice chute from the ice maker frosted over. Cubes would not dispense
1. Unplug the fridge
2. Removed the outer facing of the dispenser outside the freezer door. This is fairly easy, better with a tool (plastic scraper) that won't mar the finish.
3. Removed the plastic plate with labels -- water, ice, etc. This is done by sliding a small jewelers screwdriver into the slots on the left, middle and right in back of the plate. These are difficult to see without a flashlight.
4. Removed the four screws in the panel behind this plate.
5. Unpluged the large cable on the left side after the panel is freed.
5. Removed the rubber "dispenser" button. this just pulls off.
6. Remove the panel
7. Lift flapper up and remove. Clips hold this in.
8. Put new flapper in place.
9. Use reverse order to put back together.
Piece of cake. Ice maker no longer frosts up.!!!!
2. Removed the outer facing of the dispenser outside the freezer door. This is fairly easy, better with a tool (plastic scraper) that won't mar the finish.
3. Removed the plastic plate with labels -- water, ice, etc. This is done by sliding a small jewelers screwdriver into the slots on the left, middle and right in back of the plate. These are difficult to see without a flashlight.
4. Removed the four screws in the panel behind this plate.
5. Unpluged the large cable on the left side after the panel is freed.
5. Removed the rubber "dispenser" button. this just pulls off.
6. Remove the panel
7. Lift flapper up and remove. Clips hold this in.
8. Put new flapper in place.
9. Use reverse order to put back together.
Piece of cake. Ice maker no longer frosts up.!!!!
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- Customer:
- Michael from Portland, OR
- Parts Used:
- WR2X4901
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
Door closing cams were both broken
Remove screw at hinge cover, top of door.
Remove two screw/nuts at hinge and remove hinge while holding door in place.
Lift door off of lower hinge
remove two nut/screws at bottom of door and replace closing cam. Be sure the pivot pin hole in the cam is lined up with the hole in door.
Next drill out rivet holding cam to lower hinge on the refer. Install cam with a pan head screw and nut (to replace rivet). It will help if you remove the plastic grille cover at the bottom of the frige.
Set door back on the lower pin and shut so the the magnetic strip holds the door in place. Re-install the upper hinge loosely. Adjust the door for an even gap and tighten the screw/nuts. Re-install the cover.
A very easy fix.
Remove two screw/nuts at hinge and remove hinge while holding door in place.
Lift door off of lower hinge
remove two nut/screws at bottom of door and replace closing cam. Be sure the pivot pin hole in the cam is lined up with the hole in door.
Next drill out rivet holding cam to lower hinge on the refer. Install cam with a pan head screw and nut (to replace rivet). It will help if you remove the plastic grille cover at the bottom of the frige.
Set door back on the lower pin and shut so the the magnetic strip holds the door in place. Re-install the upper hinge loosely. Adjust the door for an even gap and tighten the screw/nuts. Re-install the cover.
A very easy fix.
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- Customer:
- Shirley from Toccoa, GA
- Parts Used:
- WR2X4901
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Wrench (Adjustable)
Cam wore out and the door would drop down. To close the door I had to lift it up and close it.
First of all, It was Christmas and no extra money to pay a repairman.
i got on the computer and started looking for a parts breakdown for an older GE side by side.
I finally found it and located the part I thought we needed.
I looked at several parts dealers and yours had the best price.
anyway it arrived in just 2 days. My son helped me remove the door and we put the new part on and I just saved the cost of a service call.
Thank You
i got on the computer and started looking for a parts breakdown for an older GE side by side.
I finally found it and located the part I thought we needed.
I looked at several parts dealers and yours had the best price.
anyway it arrived in just 2 days. My son helped me remove the door and we put the new part on and I just saved the cost of a service call.
Thank You
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- Customer:
- Pradip from Maperville, IL
- Parts Used:
- WR2X4901
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
doors were not aligned in height so door was not closing proper and lossing lots of cold air from refrigerator
Door needed to be supported before hinge assembly was removed. After replacing broken cam doors aligned and doors closing properly.
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- Customer:
- Peter from Springfield, MA
- Parts Used:
- WR2X4901
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Door wouldn't close by itself. Cam part found on floor.
I removed two screws at the top of the door, lifted the door off. I got lucky: the broken cam was the one on the door (easy to remove), not the one on the body of the refrigerator (tough to remove).
There is a shim which was also broken - no way to know that ahead of time. I bent a 5/8" lock washer flat and it served acceptably as a shim.
It would be helpful if PartSelect.com could include with its listing of the cam, the fact that (1) the shim will probably be needed, and (2) there's a very good chance that you'll need TWO of the cams as well.
There is a shim which was also broken - no way to know that ahead of time. I bent a 5/8" lock washer flat and it served acceptably as a shim.
It would be helpful if PartSelect.com could include with its listing of the cam, the fact that (1) the shim will probably be needed, and (2) there's a very good chance that you'll need TWO of the cams as well.
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- Customer:
- Eugene from Macedon, NY
- Parts Used:
- WR2X4901
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
door dropped when opening and wouldn't stay partially opened
removed top plate and raised the door off. I removed the L bracket from the fridge then noticed the part was rivited onto the L bracket. I cut the rivit and replaced the cam and used a small bolt and nut to sdecure it. Replaced the L bracket, the door, and the upper support. Only problem was the surprise rivit
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- Customer:
- Myrna from Wyalusing, PA
- Parts Used:
- WR2X4901
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
the cams on bottom of door wore out with age- 20 years
Replaced the old cams with new ones, door works perfect now.
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- Customer:
- David from Russellville, AR
- Parts Used:
- WR71X2290
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Metal frame of glass shelf needed replaced.
First called GE parts and they sent me the wrong one. PartsSelect sent me the correct part the FIRST time and was very helpful.
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- Customer:
- Frank from Upper Malboro, MD
- Parts Used:
- WR2X4901
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Screw drivers
Door would not shut by itself.
I followed the directions on the computer and everything went just as the video said it would. This was one of the easiest repairs I have ever done. Usually, it does not go as planned.
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- Customer:
- Neal from Cleburne, TX
- Parts Used:
- WR2X4901
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Screw drivers
Door would not close properly
Removed the door and loosened the bottom bracket and scraped the old cam off. Mounted new cam and tightned the bracket. Replaced door and it was a total sucess.
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- Customer:
- Robert from Ipava, IL
- Parts Used:
- WR2X4901
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
Broken cam riser
Thought I would only need one when I looked at the picture of the parts. Decided to order two just in case and after taking it apart both were broken. Needed two.
Took the top door bracket off and lifted the door off of the bottom bracket. Re-assembled cams, put a little white grease on all moving parts, placed the door into bottom bracket and installed top bracket. Adjusted top bracket to make door line up with edge of refrigerator and all is well.
Took the top door bracket off and lifted the door off of the bottom bracket. Re-assembled cams, put a little white grease on all moving parts, placed the door into bottom bracket and installed top bracket. Adjusted top bracket to make door line up with edge of refrigerator and all is well.
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- Customer:
- Robert from Darien, IL
- Parts Used:
- WR2X4901
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
Door won't close
This my second time to do it after 8 years. Took 10 minutes.
1 Remove all the contents on the side door
2 Remove the 2 bolts on top connecting the door to the refrigarator
3 Lift and remove the door up and put it the side
4 Clean and remove the old door closing cam put the new one
5 Door ref is fixed
1 Remove all the contents on the side door
2 Remove the 2 bolts on top connecting the door to the refrigarator
3 Lift and remove the door up and put it the side
4 Clean and remove the old door closing cam put the new one
5 Door ref is fixed
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- Customer:
- Ron from San Antonio, TX
- Parts Used:
- WR2X4901
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Screw drivers
Door would not stay open
Removed the top cover using a Phillips screw driver to access the top 2 screws holding the bracket. Once the bracket was removed, lifted the door off the bottom hinge. Replaced the door closing cam, replaced shims and screws. Placed the door back on the bottom hinge, inserted the top bracket and secured.
This was the ultimate resolution to the problem. The problem I encountered was getting all of the correct parts. It took me 3 tries to finally identify and receive the parts needed to make the repairs. Using Part Select made it easy because they had the parts I needed. My 3 tries were partly my error and does not reflect on Part Select. I would recommend others use Part Select when choosing their replacement parts.
This was the ultimate resolution to the problem. The problem I encountered was getting all of the correct parts. It took me 3 tries to finally identify and receive the parts needed to make the repairs. Using Part Select made it easy because they had the parts I needed. My 3 tries were partly my error and does not reflect on Part Select. I would recommend others use Part Select when choosing their replacement parts.
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