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GSS20DBMBWW General Electric Refrigerator - Instructions

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All Instructions for the GSS20DBMBWW
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Customer:
David from White Pine, TN
Parts Used:
WR55X10942C
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
Would not cool top or bottom
Everything looked to be working but the compressor. As a pro checked every thing came down to a relay on the main board.

Just removed cover from back top left. marked and removed all wires. removed old board and installed new board very easy. Must read paper sent with it,
you may need to cut wires on some models.
5 of 6 people found this instruction helpful.
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Customer:
louis from floral park, NY
Parts Used:
WR55X10942C
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
evap fan not working.
first i removed the three screws that covered the circuit board that was bad. then i removed the 6 connectors that went from the refrigerator to the board then popped out the old board , popped in the new board reconnected the circuit connectors covered everything back up and my refrigerator is back on line. this all took about 10 to 15 minutes time ... thank you for your product it really did the job..
6 of 9 people found this instruction helpful.
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Customer:
Kenneth from Sweet Home, OR
Parts Used:
WR51X10101
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
evaporator coils iced up causing no cooling in freezer or fridge.
First I disconnected the Power from the unit. Pulled out the freezer drawers and the ice machine used a 1/4 inch nut driver and removed the sheet metal from the back of the freezer exposing the evaporator coils. I defrosted the coils. Then I removed the two screws holding the defrost heater braket assembly and removed the two electrical connections from it. I then installed the new heater put everything back together(reverse of installation)and it works like a brand new fridge and freezer.
4 of 4 people found this instruction helpful.
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Customer:
clyde from RIALTO, CA
Parts Used:
WR60X24484, WR60X10209
Difficulty Level:
Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
freezer drop temp to 12 degrees.recommended temp zero.
Replace the motor fan on condenser and clean the condenser
4 of 4 people found this instruction helpful.
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Customer:
Scott from EL DORADO HLS, CA
Parts Used:
WR50X10068, WR55X10025
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Screw drivers, Socket set
freezer frosting in back, refrigerator compartment warm
I followed the partselect videos for the temp sensor and defrost thermostat and the refrigerator has been working well for a about a week now. The refrigerator is old enough that I was just going to replace it. When I called the repair company I use, they said it would cost $200 to $300 for the repair, but I didn't want to put that money into an old refrigerator. I did a little research, found this site and figured it would be worth buying about $20 in parts and giving it a try. I have absolutely no experience working on refrigerators, but the videos were so easy to follow, everything went smoothly. The old thermostat was definitely broken when I checked it with a meter, so I'm pretty confident that the problem is fixed.
4 of 4 people found this instruction helpful.
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Customer:
Joseph from FARMINGVILLE, NY
Parts Used:
WR60X10185
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
refrigerator not cold
removed freezer door / shelf /ice maker pulled back panel off and removed fan
4 of 4 people found this instruction helpful.
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Customer:
Johnnie from KANSAS CITY, MO
Parts Used:
WR55X10942C
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
The Ground wires wasn't in same location on board
i had to improvise And relocate ground wire to get a proper ground .. That's all , the video was a GREAT HELP...
4 of 4 people found this instruction helpful.
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Customer:
Linda from Tiverton, RI
Parts Used:
WR55X10942C
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers
Freezer/Fridge not cold & compresser would not turn on.
For troubleshooting, I took off rear panel inside of the freezer compartment & determined that icing of the coils was not the problem & it did not apprear to be a defroster malfunction. All components appeared to be working properly except the compressor would not turn on and only room temperature air was being circulated by the fan. After narrowing the probable causes down to a faulty Main control board by reading as many similar posts as possible,I ordered the new control board. When it arrived the following morning via UPS(less than 24 hours!), I unplugged the wiring connections attached to the old board, (which was somewhat different in appearance), and then gently popped the circuit board off of the plastic retainer studs by pushing in the little retaining clip part of the studs in with a small screwdriver so the board could be released easier as I pulled outward. I popped the new board on the studs by gently & evenly pushing with a larger hut driver over the studs until it was locked in, being careful not to damage or over stress/bend the board. I placed the wiring connecters onto the pins on the board.....every connecter had a different amount of pins so improper connection was not possible. I placed the ground wire connection of the new board between the metal cover plate @ an adjacent screw location to ensure grounding to the back of the fridge sheet metal. I plugged in the refrigerator and was quite relieved when I heard the compressor start up after a second or two! Within moments the temp began to fall until it reached the proper temp in both compartments. Success!
4 of 5 people found this instruction helpful.
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Customer:
Daniel from Crown Point, IN
Parts Used:
WR23X37285
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Refrigerator light wouldn't come on.
After replacing the light bulb and still no light I manually pushed the light switch button. Intermittently the light would come on then go out. I removed the power plug from the power source then replaced the light switch. I plugged the refrigerator back in and now I open the door the light comes on and stays on until the door is closed.
4 of 5 people found this instruction helpful.
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Customer:
James from Federal Way, AL
Parts Used:
WR23X37285
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
Difficulty in removing the old switch
The old switch was hard to remove. Thinking that I may have to loosen the wires I used a socket wrench to remove a clamp. This was unnecessary. In the end the switch did come out using a large size screwdriver. The problem was that the expanding plastic tongue is not visible from the ouside so you have to try to feel your way around. If i had ordered the replacement before and not afterwards I would have seen this before hand.
5 of 8 people found this instruction helpful.
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Customer:
Tim from Mountain View, AR
Parts Used:
WR55X10942C
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers
Ice cream melting, lettuce freezing
Removed the back cover over the control board, and made sure that the board was the same. It didn't look exactly the same, but figured that it was the same, just updated. Took out the board, moved the wires to the new board and reinstalled. Plugged it in and it came on, so I reinstalled the cover. Seems to be working to this day.
4 of 5 people found this instruction helpful.
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Customer:
Robert from Coto de Caza, CA
Parts Used:
WR23X37285
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Interior Light did not go on due to faulty switch
I ordered two switches, replaced both with a knife in 10 minutes. Interior light works, thanks.
4 of 6 people found this instruction helpful.
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Customer:
Aurelio from MAYS LANDING, NJ
Parts Used:
WR55X10942C
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
clickking sounds
Unplugged unit.. Removed control board cover.. Removed all plugs from control board then removed board its self.. Replaced in reverse order.. Unit is working as new..
3 of 3 people found this instruction helpful.
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Customer:
Jerry from Grass Lake, MI
Parts Used:
WR51X10101
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
freezer coils would freeze
Turned the power of to the fridge took the food out of the freezer put in the fridge took out all the shelves and took off the panel to get to the coils. I used a hair dryer and a shop vac to defrost the coils used the shop vac to suck up the water as the ice melted also put some paper towel in the drip tube so the water would not go to the drip pan. Took off old defrost heater which was a single heater the new on was a double heater fished out the blue wire from the left side of compartment and ran it down the right side plugged both wires into the heater mounted it into place and put everything back. Turned on fridge and it has been working fine ever since. Thanks for the last person that did this I read his review and it really was that easy
Thanks Jerry
3 of 3 people found this instruction helpful.
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Customer:
Edward from Florida, MA
Parts Used:
WR51X10101
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
Freezer was not freezing foods completely or making ice properly. It was running almost 24/7. It was not defrosting and ice was building up on the back wall. The refrigerator food drawers were freezing fruits and vegtables.
Great Service! Received the part the NEXT DAY!

We originally called a service technician. He came the next day and said the mother board was no good. He order a new one and replaced it a week later. Total part & labor cost: $185.00 (Remember we're without a working refrigerator the whole time the part is on order)
Two days later the freezer is doing the same thing. We call the tech again and he seems confused and says it could be the heating element, he'll order one at no charge and replace it for us free. He never comes back with the part and does not answer our 2 dozen phone calls. I checked the element myself and saw that the tube had been scorched, like a burnt out light bulb. Searched for parts on internet and found this great site. "Partselect.com"
REPAIR:
Refrigerator had been unplugged for a few days to defrost ice build up in freezer. First, I removed the shelves from freezer compartment, removed the back panel and removed screws holding heater element in place, I unplugged the two electrical leads and plugged in new part. AS EASY AS THAT !!!!! I reinstalled the screws to hold the element, installed the back panel and replaced the freezer shelves. I plugged the refrigerator back in and within hours the freezer started making ice again. It's been about 3 weeks and we have not had a problem since.
Fantastic Service and instructions and Inexpensive !!!! I will use this site again, if needed, and will recommemd to anyone who needs parts.
3 of 3 people found this instruction helpful.
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All Instructions for the GSS20DBMBWW
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