PTT25LHPARCC General Electric Refrigerator - Instructions

I first called a GE repairperson. The diagnose the problem and told me the main control board was shot and the double outlet water valve needed replaced. The estimate for both parts and repairs was $850.00. I thought the estimate was high so I did some research on-line and discovered I could purchase the parts myself. When I researched the part, a short video popped up explaining how to install the part. I watched both video's and did exactly what the guy in the video said and was able to repair my refrigerator/freezer myself. The total cost for both parts was $200.00, I save $650!!! Amazing. I ordered the part on Saturday, and was told it would take a week to 10 days to receive the part and the part showed up on my door steep the following Tuesday. I'll never call a repairmen first again. I'll research the issue through partselect.com and try to fix the problem myself. I am not technologically or mechanically sauvy and have spent thousands on repair bills in the past, no more will I do that.

Followed the video showing how it was done. Took me longer to go to the basement and shut the water off and on, than it did to replace the valve

Performed self test.turned off ice maker switch four 5 minutes.Then turn on switch,within 10 seconds,pushed ice paddle 3 times,with 1 second in between each push.Push all the way back and release. Ice maker should cycle and squirt water. My ice maker did neither.I unplugged cord from fridge.So i replaced the ice maker.After a couple of screws had ice again !

The problem was both the valve and a frozen slug of water in the supply line located inside the door. After replacing the valve, I turned the freezer to a setting of 1 and in about 30 hours, water flowed out the tap.

Removed the back cover over the control board, and made sure that the board was the same. It didn't look exactly the same, but figured that it was the same, just updated. Took out the board, moved the wires to the new board and reinstalled. Plugged it in and it came on, so I reinstalled the cover. Seems to be working to this day.

After replacing the light bulb and still no light I manually pushed the light switch button. Intermittently the light would come on then go out. I removed the power plug from the power source then replaced the light switch. I plugged the refrigerator back in and now I open the door the light comes on and stays on until the door is closed.

The old switch was hard to remove. Thinking that I may have to loosen the wires I used a socket wrench to remove a clamp. This was unnecessary. In the end the switch did come out using a large size screwdriver. The problem was that the expanding plastic tongue is not visible from the ouside so you have to try to feel your way around. If i had ordered the replacement before and not afterwards I would have seen this before hand.

found evap fan was not working replaced it quite simple remove old one install new connect plug your done

Unplugged ref.,turnned water off at wall and drained, removed back cover on lower part of ref. then removed screw holding water valve,unplugged both wires from unit,pulled the 3 water lines off,1 I had to cut, would not release,got new water valve,push 3 water lines in place,attached the 2 wires in place and screwed unit back on ref.and replaced back cover on ref. Then I got a hair dryer and thawed all ice that had built up behind and under ice maker in freezer,cleaned that mess up,turned water back on plugged in ref. All good ,repaired problem,old water valve was bad.

The control board and access panel are on the back of the refrigerator, so you will need to roll/slide the refrigerator away from the wall to gain access to the panel. Be careful not kink the water line if you have an ice maker connection.
Unplug the power cord from power outlet on the wall.
On this model the control board is located behind a rectangular panel that is about 8" x 10". The panel is about 3 feet above the floor on the left side (as viewed looking at the back of the refrigerator).
Using a Phillips (cross point) screwdriver, remove the screws and the access panel cover. Look closely at the control circuit board and you will see 4 small white plastic protrusions sticking through the board -- these are the plastic posts that hold the board in place. There is a small tab that locks the board to the plastic mounting post. Use your needle nose pliers (or other small pliers) to compress the small tab on the post; and while squeezing, pull on the control board until it releases from the post/clip. Repeat this for each of the four posts and the board will now be free from the mounts.
Look at the plugs that connect the wires to the board and note the orientation of each plug. Each plug is a different size, so they will only fit into the socket of the correct size. On my refrigerator, there is one plug that is not connected to the board and is hanging loose, so don't get confused when connecting plugs to the new board - this one remains unconnected.
Firmly pull each plug from its socket on the board -- try not to pull by the wires. If you have a stubborn plug, grab it with your pliers and pull it out. There is a green ground wire connected by a screw into the refrigerator cabinet. Remove this screw and ground wire. (Note: on some models the green ground wire is fastened with a screw that holds the cover in place - just be sure to reconnect the wire when replacing the cover).
Insert all of the plugs into the new board -- be sure they are seated firmly. Reinstall the ground wire. Place the board over the plastic posts and push until the tab locks the board in place. Replace the cover.
On the sheet that comes with the refrigerator they instruct you to remove the lower panel on the refrigerator that covers the compressor motor compartment. They instruct you to look at the power cord connection to the compressor and to locate a green wire from a capacitor. If your power cord does not have a capacitor exactly like the one pictured, there is no need to proceed on this step. Replace the lower panel. If it does have a capacitor as illustrated, follow those instructions and then replace the panel.

Now plug in the power cord to the wall power outlet. Before pushing the refrigerator back into place you want to make sure it is operating properly. To make sure that there is no "Glitch" during start up, I suggest that you set the temperature control inside of the refrigerator to "OFF" and wait about 3 minutes. After 3 minutes, set the control to the desired temperature (about 37 Deg for Refrigerator and 0 Deg for the Freezer).
If the refrigerator is running, you are finished. Being careful not to kink the water line, push the refrigerator back into place.

I removed the board, unplugged all the sockets, took the new board, plugged in all the sockets, and replaced the new board into the refrigerator. I was to applaud this business. I was first able to diagnose the problem by finding this site, then one of the customers explained how to fix the problem ourselves. It save us at least $100. The $25 overnight shipping fee was well worth it. We could have lost $100's of dollars worth of food.

Shut water behind the refrigerator, unplugged the unit. Unscrewed the back tin panel and simply unscrewed the brace scew for the Double Outlet Water Valve. Disconnected the hoss - inspected the hosed for wear. Next detached the hoses and power source to the unit... reconnected both hoses & power source, plug the refrigator back in and inspected for any water leaks. Simple!

Diagnosis of symptoms was condenser fan not running, due to faulty main board.

First: removed the cover over the main board, which was too hot to touch. Bad design flaw, no ventilation for the board, which I believe made it fail. We got another year of service with the cover removed.

Second: after reading people's experiences here, ordered the board and popped it in. (Note: needed a pliers to compress each of the 4 plastic studs holding the board in.) Works like a champ.

Third: did NOT replace the cover. At our altitude the air can't conduct enough heat to prevent cooking the board. Need to allow circulation.

I must admit - I thought I'd attempt to do this repair and end up calling a service guy to finish it. I'm not mechanically inclined AT ALL but thought I'd give it a shot after reading others experiences. I'm glad I did. The fix was easy, but there was initial anxiety while reading the instructions that came with the part - as they mentioned the possible need to cut some wires. Fortunately that was not necessary..... Removed three screws from the rear plate to expose the part needing to be replaced. Remove the fittings from the old board (needed plyers to do that - be gentle), take the old board out by using needle nose pliers to squeeze the white plastic tabs and pull the board free. Reconnect fittings to new board and you are done. Works better now than ever - obviously the old board had an issue that GE should have recalled, as many others had the same problem.

Removed cover plate on rear of unit - 3 screws

Removed connectors and ground wire

Removed board (use needle-nose pliers to compress plastic mountig posts)

Replaced board, inserted connectors, attached ground wire, put cover on

Everything worked properly