MSK27DHZBWH General Electric Refrigerator - Instructions

Replace the flapper and this solved it. The video provided was excellent and allowed me to do this repair myself.

1. Use skewer to press plastic tabs under control panel, 2. Remove control panel and unplug solenoid, 3. Unscrew dispenser assembly and solenoid screws, 4. Press in tabs on lamp and remove assembly - unplug, 5. Replace lamp assembly, 6. Replace solenoid assembly and fasten screws, 7. Replace flapper. 8. Replace other parts in reverse order.

unclipped and replace with new part.

son did the work BUT ONLY AFTER- trying to order the part from Sears parts online, in which they never from the right part and i spent 1 and 1/2 hours on chat and finally gave up. THEN i called sears replair, made appointment for two weeks later requesting 1st repair time of the day, was asured the repair would take place between 8-12 and beacuse it was 2 weeks away it should be the 1st repair. The day of the appt I received a phone call at 11:38 saying they would be here about 12:20, I SAID NO THANK YOU< OUR AGREEMENT WAS BY 12:00. THen I got online typrd in water tank your company come up, showed photo, and price which i ordered it can in my son fixed it and all was complete within an hr.

The video to replace the flapper looks easy, howerer the first step is to remove thestic cover of the icemaker. In my refrigerator model (as oposed to teh one shown n teh video) teh coved if firmly attached and goes under the refrigerator external plate so I was never abel to take it oot (so step 1 failed).
I was able to replace the flapper TROUGH the whole whre te ice comes from! this took lots of patients and someone with small hands!

Replaced dispenser flapper

First, I had to remove the face plate where the ice and water was dispensed remove 4 screws holding the electrical circuits, disconnect circuits ,remove 2 screws holding soleniod and one screw holdin crank assembly. repace parts and screws.

Firts I removed the food from the freezer. Then I used the cordless drill/screw driver to loosen the broken piece of plastic. I inserted the plastic shield and screwed the shield in place. The majority of time was spent removing and replacing the food from the shelf.

Finding the part was made so easy by this website. I wish I had done it years ago but because I am not handy, I didn't think I could do it. Reading how easily others did it convinced me to try.

1. Unplug the fridge
2. Removed the outer facing of the dispenser outside the freezer door. This is fairly easy, better with a tool (plastic scraper) that won't mar the finish.
3. Removed the plastic plate with labels -- water, ice, etc. This is done by sliding a small jewelers screwdriver into the slots on the left, middle and right in back of the plate. These are difficult to see without a flashlight.
4. Removed the four screws in the panel behind this plate.
5. Unpluged the large cable on the left side after the panel is freed.
5. Removed the rubber "dispenser" button. this just pulls off.
6. Remove the panel
7. Lift flapper up and remove. Clips hold this in.
8. Put new flapper in place.
9. Use reverse order to put back together.
Piece of cake. Ice maker no longer frosts up.!!!!

Pulled the outter cover off, removed the electronic board, replaced the flapper and put it back together again.

Transferred ice supply to another freezer. Removed ice maker unit from freezer and studied assembly. Removed the 5 screws holding the bucket in place while keeping track of which screw went where. The only positional component to remember was the motor control pivot retainer. Wiggled and fiddled to remove the old bucket. Wiggled and fiddled to put the new bucket in place. Replaced the 5 screws, dumped the reserved ice back into the bucket, and returned the ice maker unit to the freezer.

Removed ice dispenser trim from bottom-up and then removed control panel by gently pulling up from the bottom. Removed four screws holding dispenser chute and then two screws holing flapper assembly. Replaced gnarly old flapper with a new one and put all removed pieces back together.

The same as the vidio, very easy. Thank you

took off the panel, took out 4 screwws, took out old flap, installed new flap, put screws back in , and put trim back on.

Because of the way it broke I was not sure how it was attached until I read reply's from others who had the same problem. The instillation tip was greatly appreciated.