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MSG25GRBBWW General Electric Refrigerator - Instructions

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All Instructions for the MSG25GRBBWW
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Customer:
Dennis from Rogers, AR
Parts Used:
WR17X11653
Difficulty Level:
Difficult
Total Repair Time:
30 - 60 mins
Watched video on flapper assembly replacement looked real ready. Video failed to mention ice dispenser trim was glued in place . Had to buy real small paint scrapper that would fit in dispenser outlet to free inside edge of trim piece. Once I got it all loose job went very easy.
Use small putty knife to cut internal sealant on ice maker door trim piece. Then you can easily remove it.
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Customer:
J Stephen from BETHESDA, MD
Parts Used:
WR17X11653
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Warm air enters ice dispenser on door
Replaced flapper. Followed the video. The lamp caused the removable plastic bracket (which supports the control panel and the ice chute) to fuse with the plastic frame in the door. Eventually broke the fused plastic, removed the bracket, and filed the rough broken plastic before reassembly.
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Customer:
James from Dayton, MD
Parts Used:
WR13X10020
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Socket set
Door wouldn't close
It seems my refrigerator was old enough [1987] that the spacing on the holes for the bracket were different than the part that is currently sold. The holes on the new bracket were 30 mm apart on center, but on the old bracket they were 20 mm apart on center.

Clamped the old and new brackets together in a vise to use the old bracket for spacing and drilled a new hole through the 4mm of steel.

After which it was a snap installing the new hinge assembly.
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Customer:
Richard from Zephyrhills, FL
Parts Used:
WR30X10093
Difficulty Level:
Easy
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Screw drivers
Leaking And Making Stalactites
Had to defrost the freezer to melt off all the ice before servicing. Once that was done the icemaker replacement only took about 15-30 minutes to complete. The new icemaker came with many accessories and adaptors that were not needed and the instructions were based on replacing an older model and not really clear for my model. They mentioned not being able to use the new stripper but it was exactly the same as the old one so I left the new one in place. All in all it was easy and did the job.
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Customer:
Gail from LEXINGTON, SC
Parts Used:
WR17X11653
Difficulty Level:
Very Difficult
Total Repair Time:
More than 2 hours
Thought flapper in ice dispenser was problem. - more serious, more costly - not a DIY! New fridge here we come!
Opened, discovered not flapper but more complicated
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Customer:
Philip from S BURLINGTON, VT
Parts Used:
WR17X11653
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Remove front cover
Remove front cover did not remove wires remove ice and water unit took off flapper put new one on 5 minutes back together
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Customer:
Walter from SANDIA PARK, NM
Parts Used:
WR17X3670
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
On the water dispenser line, the heat from the compressor unit had cracked the feed line, resulting in a leak.
I removed the plate covering the water valve for the ice maker and water dispenser, removed the nut holding the 5/16" tubing to the valve and took off the tubing and nut. I did not need to turn off the water supply or unplug the unit. I removed the kick panel in the bottom front of the refrigerator, replaced the existing plastic fitting with a new push-on fitting, then spliced the tubing coming from the water chiller to the valve where the leak was thus bypassing the broken tubing with new tubing. I reassembled the valve using the original plastic compression nut, replaced the cover and ran the water dispenser while checking for leaks. The water dispanser works great with no leaks.
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Customer:
Anthony from OKLAHOMA CITY, OK
Parts Used:
WR17X4341
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
rust ice auger
the previous left behind a side by side, everything worked however the auger in the ice bucket was a little rusty. I wish that I could say it was all me but the truth of the matter was the videos on file.

They were nicely done and easy to follow as I took the unit apart and replaced the auger in about 30 minutes. Thanks for all your help in part look up.
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Customer:
Barry from SUN VALLEY, CA
Parts Used:
WR17X2061
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
Original part cracked allowing crushing fingers to grab plastic guide jamming it.
Part attaches to metal plate near crushing fingers which attaches to ice holding bin. Remove about 6 screws total on each side of plate. You must disassemble the auger & other parts so you can reassemble it in the proper order. Not many parts but i always take pics to cut down on time. New part is at the other end of the auger and acts as the holde of the auger shaft. Picture a crankshaft with a bearing on each end so the auger rotates between new part and the other end of auger shaft. That's it.
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Customer:
salomon from dallas, TX
Parts Used:
WR17X11653
Difficulty Level:
Very Difficult
Total Repair Time:
1- 2 hours
Tools:
Pliers
flapper gaskeet dried out
The video to replace the flapper looks easy, howerer the first step is to remove thestic cover of the icemaker. In my refrigerator model (as oposed to teh one shown n teh video) teh coved if firmly attached and goes under the refrigerator external plate so I was never abel to take it oot (so step 1 failed).
I was able to replace the flapper TROUGH the whole whre te ice comes from! this took lots of patients and someone with small hands!
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Customer:
Barbara from Frankfort, KY
Parts Used:
WR17X4358
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers
replaced water tank, to the water dispencer
son did the work BUT ONLY AFTER- trying to order the part from Sears parts online, in which they never from the right part and i spent 1 and 1/2 hours on chat and finally gave up. THEN i called sears replair, made appointment for two weeks later requesting 1st repair time of the day, was asured the repair would take place between 8-12 and beacuse it was 2 weeks away it should be the 1st repair. The day of the appt I received a phone call at 11:38 saying they would be here about 12:20, I SAID NO THANK YOU< OUR AGREEMENT WAS BY 12:00. THen I got online typrd in water tank your company come up, showed photo, and price which i ordered it can in my son fixed it and all was complete within an hr.
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Customer:
Jabe from Little Torch Key, FL
Parts Used:
WR17X11653
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
In-Door Dispenser Didn't Work And Leaked Water
1. Use skewer to press plastic tabs under control panel, 2. Remove control panel and unplug solenoid, 3. Unscrew dispenser assembly and solenoid screws, 4. Press in tabs on lamp and remove assembly - unplug, 5. Replace lamp assembly, 6. Replace solenoid assembly and fasten screws, 7. Replace flapper. 8. Replace other parts in reverse order.
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Customer:
George from HOSCHTON, GA
Parts Used:
WR17X11653
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Frost collected in the ice dispenser shute clogging it
Replace the flapper and this solved it. The video provided was excellent and allowed me to do this repair myself.
1 of 2 people found this instruction helpful.
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Customer:
Greg from Island Park, NY
Parts Used:
WR13X10020
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Socket set
I complained to my wife that she wasn't closing the door all the way. My buddy found a torn washer on the floor and we discovered the riser cams (both) worn torn apart
Not really sure of the age of this fridge, as we bought the house 2.5 yrs ago.

I'm one who if it can go wrong, it will, so not realizing how stable the door was from just having the top hinge and the magentic gasket, I declined to prop the door up on blocks the way some guys say the did, and instead removed the top hinge and lifted the whole door off the bottom hinge. I traced the outline of all parts with a felt pen before removing them, figuring I'd need witness marks to help with realignment after the install.
Nut driver might've been an easier choice than the socket set, but the only ones I have a brittle and I've broken the 5/16"...
All parts came out/off easily. The new bottom hinge and the old top hinge (both on the fridge side) practically aligned itself right on my marks, and the new cam (door side) just needed to be held while the screws were tightened. I used the extensioni rod off the ratchet to drive the screws most of the way (making a nutdriver out of it).
Parts were exactly as advertised, although there was a note in the package that stressed the need to replace both parts at the same time due to material differences in the original and replacement parts. Since the cam is sold separately without the hinge, it would be good for the website to reflect that before the purchase is made. Also, even though it was only the cam on the hinge and not the whole hinge that needed to be replaced, I could've bought hte two cams separately and drilled out the rivet as another person had done, but for the $5 difference in cost, why bother?
Door now closes itself as designed, albeit slower than the freezer side, but the Wife says it always did that.
Also interesting that when first assembled, the door DIDN'T close itself at first... not sure it it needed to wear a litle, or if it just needed the added weight of having items back in the door shelves.
Love the great website... just typed in the model number and the parts I needed, complete with drawings to make sure, were right there. Great UI.
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Customer:
james from dothan, AL
Parts Used:
WR13X10020
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Socket set
The door hinge assembly at the bottom of the door was broken.
removed the door hinge assembly & replaced it with the new assembly.
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All Instructions for the MSG25GRBBWW
106 - 120 of 441