MSX24DRAWH General Electric Refrigerator - Instructions

Remove screw at hinge cover, top of door.
Remove two screw/nuts at hinge and remove hinge while holding door in place.
Lift door off of lower hinge
remove two nut/screws at bottom of door and replace closing cam. Be sure the pivot pin hole in the cam is lined up with the hole in door.

Next drill out rivet holding cam to lower hinge on the refer. Install cam with a pan head screw and nut (to replace rivet). It will help if you remove the plastic grille cover at the bottom of the frige.

Set door back on the lower pin and shut so the the magnetic strip holds the door in place. Re-install the upper hinge loosely. Adjust the door for an even gap and tighten the screw/nuts. Re-install the cover.

A very easy fix.

First of all, It was Christmas and no extra money to pay a repairman.
i got on the computer and started looking for a parts breakdown for an older GE side by side.
I finally found it and located the part I thought we needed.
I looked at several parts dealers and yours had the best price.
anyway it arrived in just 2 days. My son helped me remove the door and we put the new part on and I just saved the cost of a service call.

Thank You

Door needed to be supported before hinge assembly was removed. After replacing broken cam doors aligned and doors closing properly.

Removed refrigerator door and replaced bottom door pivot with the included mating cam and the door closing cam on the bottom of the door.

I didn't know that there were two mating cams and only ordered the door closing cam which I read online was the problem. It was the number one part on the part select list. The number two part was a kit including the door closing cam and the pivot with mating cam attached. It would have been helpful if there had been some notes that said check condition of both cams before ordering the part. So I have a spare door closing cam and paid an extra $19 including $8 shipping which negated a return.

The repair is easy - getting the right parts the first time is the trick.

Why don't they just tell you that you have to buy 2 cams. I have now replaced the cams on both doors. The other door broke about 4 years ago. Fortunately the first time I read the user commetns or I would've bought just one. It is a quick easy fix. The longest step is drilling out and replacing the rivet. Everything else is done with a nut driver.

I removed two screws at the top of the door, lifted the door off. I got lucky: the broken cam was the one on the door (easy to remove), not the one on the body of the refrigerator (tough to remove).
There is a shim which was also broken - no way to know that ahead of time. I bent a 5/8" lock washer flat and it served acceptably as a shim.
It would be helpful if PartSelect.com could include with its listing of the cam, the fact that (1) the shim will probably be needed, and (2) there's a very good chance that you'll need TWO of the cams as well.

Replaced the old cams with new ones, door works perfect now.

Thought I would only need one when I looked at the picture of the parts. Decided to order two just in case and after taking it apart both were broken. Needed two.
Took the top door bracket off and lifted the door off of the bottom bracket. Re-assembled cams, put a little white grease on all moving parts, placed the door into bottom bracket and installed top bracket. Adjusted top bracket to make door line up with edge of refrigerator and all is well.

removed top plate and raised the door off. I removed the L bracket from the fridge then noticed the part was rivited onto the L bracket. I cut the rivit and replaced the cam and used a small bolt and nut to sdecure it. Replaced the L bracket, the door, and the upper support. Only problem was the surprise rivit

I followed the directions on the computer and everything went just as the video said it would. This was one of the easiest repairs I have ever done. Usually, it does not go as planned.

My wife and I gave an old, but really good refergerator to our son (a Major in the Army). Upon taking it into his house he had to remove the doors of the refergerator. While he put the doors he lost the "cam" for the door, making if difficult to close (actually had to lift the door up and then close it). I ordered the replacement part, and unless I am mistaken, it arrived the same day. I still cannot figure out how this happened, but it was great!!

Replaced both upper and lower cam's. Removed door from refrigerator, removed bolts on door cam on bottom of main door and replaced cam, then removed bolts from door hinge assembly, drilled out rivet holding on cam, replaced with new cam and re-riveted.

Removed the ice from tray and removed screws from face of ice bucket. Reinstalled screws and face on new ice bucket. Inserted new ice bucket in position.
That's it all done.

The part that I needed was no longer availabe on other sites. Found Partselect and they had the solution, only took 4 screws to replace auger-bucket assy now ice dispenser works good as new!!

Removed the door and loosened the bottom bracket and scraped the old cam off. Mounted new cam and tightned the bracket. Replaced door and it was a total sucess.