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ZISS36DCASS General Electric Refrigerator - Instructions

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All Instructions for the ZISS36DCASS
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Customer:
James from Centerville, OH
Parts Used:
WR57X10023
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Socket set, Wrench (Adjustable)
Leaking water valve
Removed black cardboard covering on back of refrig with nut driver (6 screws), turned off water supply to pump, removed cooper waterline to pump with adjustable wrench, removed 1 screw holding pump to refrigerator, removed plastic waterline from pump by turning hose counter clockwise. Inserter plastic water line in new pump by screwing line in clockwise, pushed orange plastic stop around waterline into pump, connected cooper water line to pump first wrapping threads on pump with teflon plumbers tape, reinstalled pump to refrig and cardboard back on refrig with 6 screws.

One side note:.

This is the second pump which has burst at the blue plastic seam in seven years.
8478 of 12456 people found this instruction helpful.
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Customer:
Alan from Houston, TX
Parts Used:
WR57X10023
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers
Water dispenser did not work (ice-maker did work)
This is a side-by-side frige with water and ice dispenser in the left freezer door. I first checked for possible water line freezing in the freezer door or in the water chiller area (behind the vegetable drawers) as described in e-articles I had read, but this did not appear to be the problem. I found two solenoid valve pairs; one that routes dispenser or ice-maker water to the filter and the other that routes the water to the end device. I ran a couple of tests on the solenoid valves and found that the first inlet valve that sends water to the filter did not work, but the second valve that relays the water to the dispenser was still working. By temorarily connecting the wiring for the dispenser solenoid to the functioning ice-maker solenoid, I confirmed that the wiring and switch were working properly and that the problem must be the solenoid itself (it also still hummed when the dispenser button was pressed). The entire quad solenoid valve assembly can be pulled out after removing the one hex-screw on the back of the frige (the assembly is all held together with a bracket). I disconnected the wiring connector to the solenoid valves. I disconnected the plastic water tubing by pushing it toward the fitting and then depressing the tubing inlet ring to release the tubing. I removed the two screws holding the solenoid valve and replaced it.
90 of 105 people found this instruction helpful.
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Customer:
Gerald from Benicia, CA
Parts Used:
WR30X10093
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
ice stalactites were drooling out of the icemaker and gumming up the cubes in the receiving tray.
I first shut off water flow to the fridge. Examination of the package (which was not exact in appearance to the original) demonstrated that the electrical connectors were well-insulated so I arrogantly and successfully proceded without disconnecting the power. My fridge is old enough that the model doesn't appear exactly on anyone's list so I wasn't alarmed that it took an extra 10 minutes or so to noodle out how to adapt the slightly different inlet cowling and electrical cord with extension, but the device is pretty simple.
Soon I loosened the two mounting screws with a nut driver, used a screwdriver to pry away the plastic snap-in housing over the electrical socket on the fridge inner wall and pulled away the electrical plug. The original water fill tube remained in its cavity, ready for re-use.
The new unit's mounting points matched the original screw locations perfectly, as did the fill cowling - which on the replacement icemaker has two possible attachment points. The new unit's electrical connector required an extension pigtail to adapt to my socket, but it was included in the package. The extra cable posed a minor cosmetic issue because it hangs in the collection basket a bit, but that will soon be remedied with a tie wrap.
After the water was restored and an anxious wait of a few hours, we had well-formed ice cubes that weren't all stuck together and the stalactites haven't reappeared.
91 of 132 people found this instruction helpful.
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Customer:
Dan from West Bloomfield, MI
Parts Used:
WR30X10093
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver
Ice maker stopped working
I unplugged the electrical connection. Then I removed the 2 screws holding the icemaker in place. I lifted out the old icemaker unit and put the new one in place. Then put the 2 screws back in and plugged in the new unit.

The icemaker started making ice very soon after turning the unit on.
83 of 112 people found this instruction helpful.
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Customer:
Laura Beth from Mandeville, LA
Parts Used:
WR30X10093
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
broken ice maker part
used a screwdriver to remove screw and unplugged part. Plugged in new one and secured with a screw.
Simple
78 of 104 people found this instruction helpful.
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Customer:
Michael from Antioch, CA
Parts Used:
WR17X4312
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
The oiginal Ice Bucket auger became rusty and discoloered the ice.
I went on line to find the part. Luckily I found PartSelect.com. All I had to do was enter the model number into the search box and scroll through the list of parts.
I ordered the part over the weekend and recieved it on Tuesday!
All I had to do was remove 4 screws from the original Ice Bucket and attach the new one.
Perfect fit in under 15 minutes!
Awesome place to do business with! I hope I never have to do another repair, but if I do I will go to PartSelect first!
66 of 72 people found this instruction helpful.
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Customer:
James from Greenville, NC
Parts Used:
WR62X23154
Difficulty Level:
Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Screw drivers
Ice maker dispensed crushed ice but not cubes
Removed the ice bin and maker, then removed cover from the rear that covered the solenoid that controls the dispensing mechanism. Replace solenoid. The tricky part here is that there is a styrofoam cover around the solenoid pin that needs to be superglued into place and oriented properly during replacement. All electrical feeds snap out neatly and are easily replaced. Reassemble ice dispenser and bin, and viola, your back in business.
44 of 62 people found this instruction helpful.
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Customer:
JAMES from LEDGEWOOD, NJ
Parts Used:
WR57X10023
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Wrench (Adjustable)
water leak on the water valve
I had noticed water on the front left of the fridge on the floor.I thought it was the drain in the freezer so i poured hot water with baking soda into the drain but it didn't help..I pulled the fridge out and saw water dripping from the water valve solenoid.I searched the web for parts and found Parts select.com.I found the part quickly and they had pictures from all angles to assure me that it was the exact part which was great.The transaction on line was simple and the part came the next day.I will definitly use this sight again
44 of 65 people found this instruction helpful.
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Customer:
Jeffrey from Bluefield, WV
Parts Used:
WR30X10093
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
Ice maker quit making ice
the first thing i did was replace the water valve at the bottom of the refrigerator but that didn't work so then i spent more time researching the problem on your site and your diagnostic said to replace the ice maker so i ordered it, took the old one out, plugged the new one in and we had ice the next day.
40 of 53 people found this instruction helpful.
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Customer:
Joe from Brentwood, TN
Parts Used:
WR30X10093
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Quit making ice.
There were not two screws as the instructions said. There was only one screw and I had to firmly pull it out after taking out the one screw. Then, to put the new one in, I had to line up two slots on two knob-like things and push it in firmly. Then screw the one screw in.

Other than the two-screw problem, it was easy.
37 of 49 people found this instruction helpful.
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Customer:
Paul from Danvers, MA
Parts Used:
WR57X10023
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Wrench (Adjustable)
Leaking Water
Unplugged frig. Turned off water supply to pump. Removed black cardboard covering on back of frig with nut driver (6 screws).

Took digital photo of assembly to confirm reassembly position.

Removed copper waterline to pump with adjustable wrench. Removed 1 screw holding pump assembly to refrigerator. Pulled assembly out of the frig. Unscrewed two small black screws on a second bracket. Pulled old pump further out of frig. Unplugged two connectors. Removed plastic waterline from pump by turning hose counter-clockwise and gently pulling.

Inserted plastic water line into new pump by turning line in clockwise and it pushing into orange plastic stop. Reconnected two electrical connectors. Reconnected bracket to pump with two small black screws. Gently pushed assembly back into the frig and reconnected pump assembly to the frig with 1 screw. Reconnected copper water line to pump first wrapping threads on pump with Teflon plumbers tape.

Turned on water to check for leaks. Installed cardboard back on frig with 6 screws. Plugged in frig.

NOTE. My new pump assembly had the electrical connectors reversed. Take care to pair up the correct colored connectors.
37 of 50 people found this instruction helpful.
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Customer:
Steven from Cave Creek, AZ
Parts Used:
WR30X10093
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
ice maker leaked water slowly and froze the cubes together
The replacement ice maker that GE supplies for my old refrigerator is a little different than the original. The electrical plug changed from a round plug to a square one. They include an adapter for it, but DON'T USE IT. There's not enough room for the bulky cord and connector. I got a much cleaner installation by taking apart the old and the new ice maker, and then splicing in the old connector into the new ice maker. You need to carefully unscrew a circuit board inside to wire it in, and it'll be more secure if you solider 3 wires instead of using crimp connectors. The instructions also tell you to use your old 'ice breaker', but it won't fit on the new ice maker. I just left the new ice maker's ice breaker on, and it seems to work perfect.
41 of 62 people found this instruction helpful.
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Customer:
Robert from El Paso, TX
Parts Used:
WR57X10026
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Wrench set
water dispenser in door failed to dispense water
Unplugged refrigerator from electrical outlet for safety and turned off water supply valve. Removed the four metal screws that hold the access cover on the rear of the refrigerator. Then removed single metal screw attaching water valve and bracket assembly. Unplugged wire harness from the water valve and assembly then pressed down on colored o-rings to detach the four plastic water lines from the water valves. Used open end wrench to disconnect main water supply line from the water valve.
Pressed down on colored O-rings to install the four plastic water lines to new water valve and bracket assembly. Wrapped plumbing tape on threads of inlet valve and and used open end wrench to attach main water supply line to new water valve and bracket assembly. Attached wiring harness to new water valve and bracket assembly. Mounted new assembly to refrigerator with single metal screw. Turned on water supply valve and checked for leaks. Plugged in refrigerator to electrical outlet and tested water dispenser. Replaced access cover on rear of refrigerator with four mounting screws.
31 of 34 people found this instruction helpful.
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Customer:
John from Lodi, CA
Parts Used:
WR30X10093
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver
Ice was melting and freezing in bucket
Frig and freezer were defrosting and refreezing other than normal. Home warranty contractor told me ice maker was faulty. Purchased new ice maker. Unplugged frig, loosened 2 screws with nut driver. unplugged old ice maker, lifted old ice maker out. Took old fill cup off old unit and put on new unit since new fill cup was a different size. Swapped ice maker insert from old to new unit. Plugged in new ice maker, slid over the 2 screws, tightened, and plugged in frig power. New ice maker works fine but still have defrosting and refreezing problem. Figure old ice maker probably works just fine. New contractor still trying to solve problem. Have had problems with this GE Monagram keeping proper temps since it was new in 2005, don't recommend it.
33 of 42 people found this instruction helpful.
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Customer:
Ram from Atlanta, GA
Parts Used:
WR57X10023
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers, Socket set
Water had leaked out behind the refrigerator and seeped into the basement walls. Noticed the paint peeling off the walls and traced the problem to the refrigerator's leaky valve
The leak was obvious and I took out the cardboard backing. I closed the valve (water supply) to the water dispenser and ice maker.

With the screw drivers and socket set, I was able to take out the old valve and disconnect the hoses.

Since the part was identical to the leaky valve it was just a matter of reversing the steps. I had previously researched on the web to find the identical part and found a match at Partselect.com. I wish all my repair attempts turn out to be this easy. I wish GE had used better parts since this incident has set me back by several thousand dollars due to the water damage to the wooden floors, basement ceiling and walls.
33 of 46 people found this instruction helpful.
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All Instructions for the ZISS36DCASS
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