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MSG22GRSBWH General Electric Refrigerator - Instructions

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All Instructions for the MSG22GRSBWH
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Customer:
GLen from Greenfield Twp, PA
Parts Used:
WR2X4901
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Socket set
broken door cam will not close on its own
First i removed the lower cover below doors . Then placed a 4x4 under the door to be fixed to keep it in place. Removed screws from hinge support on unit to remove cam Removed outside screw on door and loosened other to allow other cam to be removed . Always buy two cams if one is broken the other cant be in very good shape .The door will work like new with two .
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Customer:
John from Salinas, CA
Parts Used:
WR2X4901
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Socket set
Door closing cam split in two and door would not automatically close anymore.
This one is a no brainer… One Phillips screw on top to pull top door hinge trim. Two nuts and the top hinge is free. Then pull the door… it helps if you unload all the crap in the door bins. Remove the remnants of the door cam and that leaves a pop rivet. Put some vise grips on the head and use a hacksaw to remove the lower part of the rivet. Then pop-rivet the new door cam in place. If you don’t own a pop-rivet tool, I guess you could use a 10/32” screw and nylock. Plop the door back on and you’re done. Took all of about 15 minutes.
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Customer:
Mark from HAYMARKET, VA
Parts Used:
WR17X11653
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Flapper was worn and misshapen allowing warm air in freezer, ice cubes to melt and drip and impairing function of ice dispenser. Frost formed in ice dispensing chute also.
Followed the online video. Unplugged refrigerator, removed trim piece, lifted control board cover, removed 4 screws retaining circuit control board and removed the 3 connectors from the control board. Located flapper and removed by using small flat tip to take tension off flapper connectors. Helper held flash light to illuminate flapper connectors. Reversed procedure. New flapper seals well and cured problems. Circuit board was a bit different than one in video, but still had the 3 connectors. Marked each connector with grease pencil at top edge to ensure correct reconnection. Should note how wires are threaded around circuit board to ensure they are tucked back in correctly in reassembly. Remove trim piece carefully. I broke 2 of the 8 plastic pins that hold trim on. May be due to age of unit as they were brittle. 6 pins still hold trim piece flush.
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Customer:
Philip from S BURLINGTON, VT
Parts Used:
WR17X11653
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Remove front cover
Remove front cover did not remove wires remove ice and water unit took off flapper put new one on 5 minutes back together
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Customer:
Dennis from Rogers, AR
Parts Used:
WR17X11653
Difficulty Level:
Difficult
Total Repair Time:
30 - 60 mins
Watched video on flapper assembly replacement looked real ready. Video failed to mention ice dispenser trim was glued in place . Had to buy real small paint scrapper that would fit in dispenser outlet to free inside edge of trim piece. Once I got it all loose job went very easy.
Use small putty knife to cut internal sealant on ice maker door trim piece. Then you can easily remove it.
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Customer:
J Stephen from BETHESDA, MD
Parts Used:
WR17X11653
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Warm air enters ice dispenser on door
Replaced flapper. Followed the video. The lamp caused the removable plastic bracket (which supports the control panel and the ice chute) to fuse with the plastic frame in the door. Eventually broke the fused plastic, removed the bracket, and filed the rough broken plastic before reassembly.
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Customer:
Barry from SUN VALLEY, CA
Parts Used:
WR17X2061
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
Original part cracked allowing crushing fingers to grab plastic guide jamming it.
Part attaches to metal plate near crushing fingers which attaches to ice holding bin. Remove about 6 screws total on each side of plate. You must disassemble the auger & other parts so you can reassemble it in the proper order. Not many parts but i always take pics to cut down on time. New part is at the other end of the auger and acts as the holde of the auger shaft. Picture a crankshaft with a bearing on each end so the auger rotates between new part and the other end of auger shaft. That's it.
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Customer:
Richard from BONAIRE, GA
Parts Used:
WR49X10183
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers
Ice Crusher began to leave plastic in ice
We only needed the rear plastic cylindrical helix. After installing it, there was a squeal of metal on metal due to insufficient clearance between the rear moving blade and the Ice dispenser plate.

Refrigerator Ice Maker 7/16” (or ½” hole, stainless steel) washer just behind #334 Rear Moving dispenser Blade PS292310 to give clearance so it doesn’t hit #345 / PS292441 Ice Dispenser Plate.

This was my first time at doing this so it took longer than someone experienced. But, it worked!
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Customer:
Jennifer from Holt, MO
Parts Used:
WR2X4901
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers, Socket set
Door would not stay closed
BUY TWO CAMS! Just like the others, both of the cams were shot. My husband & I did this ourselves & have NEVER attempted appliance repair before.
We propped the door up high enough to access the bottom hinge piece on the fridge & removed using socket. Removed the cover from the top hinge. Slid door down off the top hinge in able to get to the cam on bottom of door. Replaced this cam 1st in order to get door back on while worked to get the old cam off hinge. As others posted, this is rivited on. Used grinder to grind off rivit & hammer & punch to punch out. Attached new cam with bolt & nut found in our tin of leftovers. Inserted hinge into door & reattached to fridge. DONE! Not hard at all & didn't even argue the whole time.
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Customer:
George from Hawthorne, NY
Parts Used:
WR2X4901
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Wrench set
door didn't close on its own..
Removed door off hinge , remove bottom hinge, drill out rivet, lift off old cam & replace with new cam ,add new 1/4' BOLT(NOT SUPPLIED) to location where rivet was, reinstall bottom hinge & door ,check alignment, works perfect.

Thanks
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Customer:
Louis from Anchorage, AK
Parts Used:
WR2X4901
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Socket set
door didn't close by itselt
Placed blocks under the refrigerator door to take weight off the lower hinge pin. Removed the hinge by removing two screws into the refrigerator and two screws into the bottom of the door itself. This allows the hinge to be removed so the old nylon "closer" pieces can be removed (the one attached to the refrigerator has a rivet holding it in place so that has to be drilled out and replaced with a 3/16 inch bolt and nut). After re-attaching the nylon "closer" to the refrigerator side of the hinge and placing all the shims back in place, I re-attached the hinge to the door first, then the half hinge to the refrigerator. Had to line up the holes, tighten the screws and presto, the door closes like it was new again.

The freezer door side is more difficult as there are wires and a water line to work around.
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Customer:
J Barry from Sparta, NJ
Parts Used:
WR2X4901
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Socket set
The door closing cam had broken up.
The old cam had broken and was on the floor. I ordered one new cam. I should have been told to order at least two, I did not know they worked in pairs. So I had to re-order, I ordersed four, I was able to see that the other (freezer door has cracked cams) door will soon need replacement of the cams. I had trouble installing the new part because the rivit also needed to ba replaced. I did a "Rube Goldgerg" to get the new part to sit properly. I drilled the hole open a little and forced the part into place. All is well. Thank you very much!
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Customer:
Les from San Francisco, CA
Parts Used:
WR2X4901
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
Door wouldn't close tight automatically.
1. Put all perishable food into ice chest. Empty door shelves.
2. Remove top hinge cover with Philips screwdriver.
3. Supporting door, remove top hinge attached by two hex screws.
4. Lift door off bottom hinge.
5. On bottom of door, unscrew the hex screw holding the broken plastic cam.
6. Loosen the second hex screw enough to free the broken cam.
7. Replace the cam and tighten the hex screws making sure the opening of the cam lines up with the hole under the door.
8. Snap off plastic grill at the bottom of the refrigerator.
9. Remove bottom of the two hex screws holding the bottom hinge tot eh refrigerator body.
10. Loosen the second screw enought to rotate the hinge upsidedown. Tighten the screw again.
11. Now the rivet bottom is exposed so as to facilitate drilling it out to remove the broken cam.
12. Loosen the hex screw again and turn it back rightside up. Reinstall the bottom screw and tighten both of them.
13. Using an appropriate size bolt, lockwasher and nut, install other new cam.
14. Reinstall door reversing steps 1 to 4.
15. Don't forget to return the food to the 'fridge, by the way!
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Customer:
Kenneth from Virginia Beach, VA
Parts Used:
WR2X4901
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Socket set
Refirigerator door would not close all the way on its own.
The repair went well could have completed the job in 20 minutes if I had a selection of small nuts and bolts to replace the rivet that had to be drilled out. Also buy 2 of the door closing cams Part # PS297995 one goes on the bottom hinge of the refrigerator door the other on the bottom of the refrigerator.
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Customer:
Gail from LEXINGTON, SC
Parts Used:
WR17X11653
Difficulty Level:
Very Difficult
Total Repair Time:
More than 2 hours
Thought flapper in ice dispenser was problem. - more serious, more costly - not a DIY! New fridge here we come!
Opened, discovered not flapper but more complicated
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All Instructions for the MSG22GRSBWH
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