DSS25PFMCCC General Electric Refrigerator - Instructions
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- Customer:
- Stephen from Spring, TX
- Parts Used:
- WR55X10942C
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver
"Moaning Myrtle" syndrome. Refrigerator makes a whooing sound for hours at a time
Checked the internet for reports of similar problems and concluded that it was probably the main control board. Not being particularly handy, I would never have attempted to change the board myself if I had not read the comments and instructions from people on this site. Thanks.
The job was as straight forward as others have described. The only time I had a problem was pushing in the white tab to be able to pull the old board out. That was a bit of a fiddle.
The only thing I found different was the grounding wire. On the original board, this wire was at the bottom of the board and hooked into a wire that ran into the refrigerator. On the new board, the wire was at the top of the board and had a metal loop on it. If I understand it correctly, with the new grounding system the wire is pushed into the space above the board. Then when the back plate is reattached the metal loop makes contact with it , thus grounding the refrigerator.
I chose to run the grounding wire through the original wire into the refrigerator. That meant cutting off the metal loop, slicing in an extra piece of wire to connect the grounding wire on the board to the grounding wire into the refrigerator.
I also now use a surge suppressor for the refrigerator. The “Moaning Myrtle” syndrome started after Hurricane Ike. I suspect the surge when the power was restored damaged the control board. And as so many people seem to have this “Moaning Myrtle” problem, I suspect the control board has little or no surge protection.
The job was as straight forward as others have described. The only time I had a problem was pushing in the white tab to be able to pull the old board out. That was a bit of a fiddle.
The only thing I found different was the grounding wire. On the original board, this wire was at the bottom of the board and hooked into a wire that ran into the refrigerator. On the new board, the wire was at the top of the board and had a metal loop on it. If I understand it correctly, with the new grounding system the wire is pushed into the space above the board. Then when the back plate is reattached the metal loop makes contact with it , thus grounding the refrigerator.
I chose to run the grounding wire through the original wire into the refrigerator. That meant cutting off the metal loop, slicing in an extra piece of wire to connect the grounding wire on the board to the grounding wire into the refrigerator.
I also now use a surge suppressor for the refrigerator. The “Moaning Myrtle” syndrome started after Hurricane Ike. I suspect the surge when the power was restored damaged the control board. And as so many people seem to have this “Moaning Myrtle” problem, I suspect the control board has little or no surge protection.
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- Customer:
- John from Milford, UT
- Parts Used:
- WR55X10942C
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
fridge wouldn't cool, frozen food thawed
First my wife and i took the panel off the back, unscrewed the old mainboard, unplugged all the switches from it and prayed that the new one would work. We were without a fridge for 2 weeks beginning 2 days before Christmas!!!!! Gingerly, we put the new board in place, screwed it into the fridge, connected the switches, attached the ground wire, and held our breath as we plugged it back in. Within seconds, the familiar sound of water filling the icemaker was hear and there were cheers all around!!!
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- Customer:
- Robert from Folsom, CA
- Parts Used:
- WR29X43990, WR17X11497, WR01X10315
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Broken Ice Bucket Auger, Cracked Crusher Cover, Chipped auger nut
I watched the "how-to" video on the website and decided that I needed to disassemble the icemaker first (before ordering parts) so that I could make sure I was ordering all the parts necessary for a complete repair. Good thing I did. I didn't notice the cracked cover and chipped nut until I had the icemaker all apart. I then ordered the necessary parts. When they arrived 2 days later, I set up a table near my computer so I could re-assemble the unit as I watched the repair video...pausing the video as necessary. It all went without a hitch and worked perfectly when re-installed in the freezer. **Note: I left the old parts out of the ice bucket while I was waiting for the new ones to arrive...taped up the gaping holes in the ice bucket with blue painter's masking tape and re-installed the bucket in the freezer with the icemaker on...so I could still manually retrieve ice out of the bucket. I left the switch on the front of the freezer door in the "water" position to remind me that I couldn't dispense ice. Water dispensing worked fine. The video is the key. Impossible to make a mistake if you pay attention.
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- Customer:
- Terry from Simi Valley, CA
- Parts Used:
- WR23X37285
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Switch failed on which kept the refrigerator warm due to heat generatered by light bulbs.
While the switch did last for 9 years, the design is poor due to the failure mode. The failure should be to fail off or not able to turn on the lights which would be inconvenient but would not warm the refrigerator contents. Arcing at the contacts eventually caused the switch to "weld" closed. It is not obvious that this is occurring so it took some time to recognize why the temp inside the ref was high while the freezer was OK. Replacing the switch was easy once it was recognized as the problem. All that was required to replace the switch was to remove the screws holding a fiber cover and then pulling off the aluminum cap which covered the switches. Unplug the switch an squeeze the keeper on the switch to release it and pull down. Pop the replacement switch in place and plug the wires harness back in. All in all it took much less time to replace than it has to write this up. T Pope
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- Customer:
- noah l. from crestview, FL
- Parts Used:
- WR01X37886, WR29X43990
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
plastic from auger [front] had broken
removed the depenser or ice collecter disassyble,replace the new auger and install the collecter tray in freezer.the bulbs i got was for use as i needed,at a later date i have not been able to fine the ice and water depenser bulbs on the open market.
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- Customer:
- rocky from hartsville, SC
- Parts Used:
- WR29X43990
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Auger asm had broken off part of blade at end of auger and would not rotate ice out of dispencer.
Removed 3 screws from end of ice storage box,then removed auger asm.Removed c clip on end with flat screwdriver, then disasembled ice crusher blades and nylon/plastic washers.Carefully staging them for reassembly in the correct way.Use pliers to reinstall c clip after new auger is installed
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- Customer:
- Barry from Phoenix, AZ
- Parts Used:
- WR30X10093
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
Ice maker ot making ice
First I replaced the double valve because the ice maker was not filling with water. It still did not work. Then I replaced the ice maker itself. This worked and was relatively easy to replace. I had to use the water fill "slide" from the old ice maker. The new one was too narrow and it leaked water into the freezer.
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- Customer:
- Brenda from Peoria, IL
- Parts Used:
- WR29X43990
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Replaced dispenser auger.
Read your instructions, which were very helpful, and followed them to install. It took a while for me to realize that the threaded cap at the end of the auger was a left-hand thread. Other than that, I had no problems.
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- Customer:
- Stephen from Jupiter, FL
- Parts Used:
- WR23X37285
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Existing light switch was hard to remove.
The existing light switch was very hard to remove. I ended up having to grab it with a pair of pliers and pull it out. Once it was out, it was very easy to put in the replacement and it seems to be working fine.
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- Customer:
- Melvin from Duffield, VA
- Parts Used:
- WR30X10016
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
It was the crusher dispenser cover, not the bucket. Anyway, it was broken
used a phillips screw driver to remove two screws that held
the crusher assembly on the end of the ice bucket. Then I used the flat blade screw driver to pry the slot locks open and removed the dispenser cover. reassembly was areverse process.
the crusher assembly on the end of the ice bucket. Then I used the flat blade screw driver to pry the slot locks open and removed the dispenser cover. reassembly was areverse process.
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- Customer:
- Leo from TWIN FALLS, ID
- Parts Used:
- 40A15
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver
Interior light needed replaced
Unplugged the appliance for safety. Removed two 1/4" screws that held the assembly in place. Carefully removed the wire guard that retains the glass shield. Unscrewed old light bulb and replaced with new part. Reversed the steps after cleaning glass cover.
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- Customer:
- Andrew from Bothell, WA
- Parts Used:
- WR60X10258, WR02X11941
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
ice crusher and dispenser stopped working
The motor shaft stripped and the drive auger spun in place instead of driving the auger to rotate. I had to purchase an entire motor even though the motor itself worked fine. The shaft being stripped had to be hacked off to get the motor out of the assembly. New motor installed, new drive auger installed. Works fine.
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- Customer:
- Paul from Troy, NY
- Parts Used:
- WR55X10942C
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
freezer and fridg would not hold the temp correctly. Getting too warm
I had Sears comre and check it out. They wanted $188. for the part and wanted $211 to put it in. They had the part in the truck. The fridg is a GE Profile and only 2 years old. Told them to forget it. Took me literally less than 10 minutes. They did a diagnostics, cost me $77. they told me the problem. I ordered the part here. It came in 3 days and the directions included were awesome. straight forward. Nice to know there is a place to go to avoid getting the shaft from appliance giants. Thank You !
The details: removed the 3 screws, took a picture of the board, didn't need it, unplugged the 6 plugs. pushed 3 clipds holding the board, unscrewed the ground, removed the board, lined up the 3 clips and snapped the new board in place, replugged the plugs and screwed in the ground. Plug the fridg in, done. Literally that easy.
The details: removed the 3 screws, took a picture of the board, didn't need it, unplugged the 6 plugs. pushed 3 clipds holding the board, unscrewed the ground, removed the board, lined up the 3 clips and snapped the new board in place, replugged the plugs and screwed in the ground. Plug the fridg in, done. Literally that easy.
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- Customer:
- Arthur from Richmond, VA
- Parts Used:
- WR02X45206
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers, Wrench set
no water from door water dispenser and valve chattered
Removed water filter and turned off water supply. Remove the metal plate at the rear bottom of refrigerator and the metal plate at the top rear of the refrigerator that covers the exit of the filter housing from the refrigerator. Then disconnected the water supply line and water line from the filter housing mount to the valves that control water to the door and ice maker. From inside the refrigerator, removed the two bolts holding the filter housing and then removed the filter housing and tubing. Reversed the procedure to install the new top filter housing mount with tubing.
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- Customer:
- James from Goshen, KY
- Parts Used:
- WR23X21444
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Broken freezer light switch
Part arrived very fast as ordered..need to pry old switch out from top..use care to push the retainer down..after old switch was 1/2 out, I used a putty knife for better leveridge.Remove wire connector...after plugging in the wire connector to the replacement switch, make sure the switch is properly positioned so the switch will depress when door shuts.
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