MSG27DHSAWH General Electric Refrigerator - Instructions

Procedure for Replacing the Ice Chute Plate
1. Turn off the power.
2. Snap off the outside trim ring. Use a plastic screwdriver to avoid scratching the cabinet.
3. Locate the three small holes below the control panel facing, just above ice chute. The center hole is not used. With a small, blunt, object (wire – blunted nail) that is slightly smaller than the holes, push up rather firmly up through the outer holes to release front control panel.
4. Remove the three wire connectors from printed circuit board. Firmly pull/pry them straight out of retaining clip. Use caution: Excessive force will break clips.
5. Release the secondary panel by removing four screws (one in each corner).
6. Remove the flap assembly.
7. Clean all accessible areas with 1/10 bleach water to sanitize. Rinse the cleaned area with clear water and thoroughly dry everything before re-assembling the panel.
8. Install the new flap assembly.
9. Re-installed everything in the reverse order and check the functionality.
10. Order a spare ice chute flapper to be ready for the next event.

Removed the face plate (4 screws) on the ice bucket/auger and put it on the new unit.

I removed the 4 screws from the cover and replaced the auger and ice bucket assembly. Extremely simple and I was amazed how easy it was.

After bagging the ice in the old bin and rinsing out the new bin, I removed 4 screws that held the old ice bin facing/door frame to the old ice bin and the facing came right off. Then I just screwed the facing on the new ice bin, popped the new door into place, and put the new ice bin back into the freezer. Although web descriptions for the parts I ordered referenced GE and other appliance brands and not Kenmore at all, the search engine led me to these parts and everything fit perfectly.

it was really easy now it works like it did when it was brand new

Took unit apart but did not take photos of how to put unit back together, so needless to say it took longer then it should have. My error. Ordering the part was very easy and within days the part arrived at my door. Should the need arise, I would order again from Part Select.com.

you must pay careful attention when taking the dispenser apart,especially the long rod that controls the deflector,but if close attention is payed to disassembly you should have no problem.

Disassembled ice-maker, noting what screws went where, what direction ice release control arm pointed, and noting how the control arm spring was mounted. The door assembly comes off first followed by the circular assembly that houses the ice door and last grinding arms. It is quite easy see how it comes apart as you look at the screws. Remove the screw holding the back end of the control arm and note the spring position. The control arm needs to be turned to line up notches to pull it thru a faceplate hole while rotating the arm about the "U" that is on the outside of the faceplate in the door housing. There is a retaining clip holding the rotating impeller to remove to complete the dis-assembly. Use vinegar to clean rust out of bin and other parts around the faceplate. Assemble the unit in the reverse order to complete the job.

Pull out the old, dump the nasty ice. Remove 4 screws attached to the front cover. throw in trash, replace with new auger assembly, with 4 screws. Put it back in ice maker and let it make ice. Easy, cheap and never left the house to searc for the right part, found it on the front porch.

Removed the old assembly from the refrigerator. Used a screwdriver to remove the four screws attaching the old assembly to the plastic front plates. Opened the box holding the new part (which had arrived very promptly at our doorstep), removed it and attached it very easily to the plastic front plates using the same four screws. Placed the new assembly in the refrigerator and started making new ice. It was EASY!! We had read what others had said about this repair and knew it would be something we could do. Your website is very user friendly and helpful.

After inspection of the new door recess assembly, I realized that I could use sidecutters (electronic assembly type) and 'clip' off the inward lock tabs of the old recess assembly and disengage it from the crank door arm without any further disassembly of the refrigerator door. It was easy to 'unhitch' the tang from the crank arm and wiggle it out through the external opening of the ice/water dispenser compartment. I reversed the process and inserted the new assembly through the external opening of the compartment. The new door recess assembly snapped into place on the crank arm and fit tightly against the ice chute opening, correcting the issue caused by aging distortion of the old rubber seal cup portion of the door recess assembly.

i ordered this ice maker on sunday night and paid for the cheapest shipping. it got here monday morning and i couldnt believe it. super fast shipping!! works great

This is the easiest thing in the world - thanks for sharing other's installation - it took 5 mins - works perfect & we have clean ice - 4 easy screws to remove - anyone can do it!

Replaced flapper valve per website instructions. GE factory technician took two weeks to get here, charged over $100 for the call and told us we needed a new refrigerator door at a cost of over $500 to fix the problem. We sent him packing. After visiting the PartSelect website, the $5.88 PartSelect flapper valve fixed the problem. Amazing.

The only difficult part was not knowing which parts had to be removed to gain access to the flapper to replace it. It appeared as if the frame around the control panel would have to be removed as well as the door handle; we tried but were not able to remove the frame. It turned out that the panel just popped out with the frame in place. Once we had access to the flapper, it was easy to replace it. The repair fixed the problem.