MSK25GACEAA General Electric Refrigerator - Instructions
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- Customer:
- clarence from glens falls, NY
- Parts Used:
- WR13X10020
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Socket set
replace hinge assembly
on the refrigerator side remove two screws from hinge on top of door, pick doorup to remove from bottom hinge using a 5/16 socket remove the two screws holding hinge in place, replace with new hinge. on the door loosen up the screws, no need to remove. the screw closest to the hing axis remove completely remove the old cam, insert new cam lined up with axis of hinge reinsert screw, place door back on hinge and replace hinge on top. the freezer side has water an ice in the door.at the bottom [grill has been removed] of the door a plastic tubing has to be disconnected [make sure water is off] the disconnect is near the door, the coupling is only finger tight. uncou[ple plastic coupling and pull out of connection, pull the nut and ferule off the tubing. now take top hinge off, remove door straight up while feeding plastic tubing thru hinge. the hinge is replaced the same way as the other side. when new hinge an cam are in place, lift door up now feed the plastic tubing thru the hinge till door is in place, replace top hinge. when you reconnect the plastic tubing it helps if you place a lubricant on the end so that you slide the nut and ferule on. the connection should only be finger tight, no wrenches
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- Customer:
- Mitchel from Onley, VA
- Parts Used:
- WR13X10020
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
Freezer door hinge.
Removed freezer door, put a blanket over the opening to keep food frozen. Installed hinge and replaced door.
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- Customer:
- ANTONIO from LUTHERVILLE, MA
- Parts Used:
- WR13X10020
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers, Socket set
The refrigerator door would not close on its own because the cam was wore out.
I just followed the video instruction supplied by PartSelect and the whole thing was a breeze.
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- Customer:
- Hal from Rehoboth Beach, DE
- Parts Used:
- WR13X10020
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Socket set
Refrigerator door would not close completely.
I removed all the items off the shelves of the door. I then removed the top assembly,Then lifted the door off the the bottom hinge and laid it on a flat surface. I then removed and replaced the cam connector on the bottom of the door. I then removed and replaced the cam from the lower right side of the refrigerator. I put the door on the cam without assistance , then reassembled the top assembly. The refrigerator door operated immediately just like it did when it was new over 20 years ago.
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- Customer:
- Jerry from Boise, ID
- Parts Used:
- WR13X10020
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
Holes didn't match threaded backing plate
Removal was easy. The problem was that the old hinge had screws approximately 3/4 inch apart. The new hinge assembly had screws 1 inch apart. The threaded backing plate matched the 3/4 inch spaced old hinge but would not line up with the new one. There was a hole in the refrigerator frame but no way to hold the screw from the back. I had to fine a bolt and nut that would fir and still be heavy enough to hold the weight of the door. This repair took place at my cabin--miles from any hardware store. I found a long enough bolt and nut but it was a little too big for the hole in the hinge. I had to drill the hole in the hinge out so it would fit. Trying to reach the back of the bolt with a nut was a problem. I used tape wrapped backwards on my finger to hold the nut and then reached around to start the bolt into the nut. It too a few tries but I finally got it. Bottom screw was not a problem. It took about an hour and a half to fix the door but it works fine now.
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- Customer:
- George from Grapevine, TX
- Parts Used:
- WR02X10140
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set, Wrench set
Fridg door slightly lower than freezeer door.
Noticed hinge cam riser broken in 3 pieces. Took fridg door off, 3 screws on top. 2 screws on bottom loosend one screw and removed other screw. replaced cam riser and reassembled. Wife helped.
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- Customer:
- Robert from McLean, VA
- Parts Used:
- WR13X10020
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers, Socket set
Closing Cam on Referidgerator Door Desintigrated
There were some great posts on similar repairs that made me realize that it was best to get the whole hinge assembly. The video regarding the repair was completely accurate down to the size of the socket wrench required.
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- Customer:
- BC from Solon, OH
- Parts Used:
- WR13X10020
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
Bottom hinge cam broke
As suggested by your web site. Thanks. BC
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- Customer:
- Ken from Lexington, MO
- Parts Used:
- WR13X10020
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers, Socket set
freezer door would drop when opened bottom cam assy broken
shimed the door up to its proper level. removed plastic cam from bottom of door with a socket disconnected the water line fitting and clamp. with a nut driver removed the hinge assy from cabinet being careful i sled the hinge assy off the plastic water line being sure not to kink the line, sled the new hinge assy back on the water line and mounted the new hinge assy to the cabinet and connected the water line back up and turned on the water and checked for leaks, all went well. place the bottom grill cover back on.
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- Customer:
- Fin from Manning, SC
- Parts Used:
- WR13X10020
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
door would not close properly
Followed directions in your video. Very helpful. Be certain to pay strict attention to how old part is removed. Had a little trouble replacing door on lower pin/hinge. Helps to have a little assistance. Good suggestion from another customer: get the kit.
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- Customer:
- Edward from Mount Vernon, IN
- Parts Used:
- WR13X10020
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
door not closing
Replaced the gasket and the hinge assembly. Replaced the hinge assembly on the freezer door as well since it was worn. YOU DO NOT NEED A DREMEL to cut anything. People doing that are trying to save $10 but don't do it. Just order the hinge assembly. It comes with the loose cam riser and the second cam riser that is attached to the hinge. DON'T CUT ANYTHING. Super easy. I prepped the door for the hinge replacement the night before. Removed fridge magnets, etc. Moved everything from inside the door to the shelves. Got home from work (package was there in two days, fast) and it took 5 minutes for the Fresh Food Door hinge replacement. Removed hinge cover, removed 4 hex screws (two on top and two on bottom). Swapped hinge and cam. Be sure to use the cam that came with the hinge. Always replace in pairs. Freezer was more tricky. Turned off water. Had to remove a clip (small phillips head screw) on the white tubing. Unscrewed plastic nut. Pulled off spring from tubing. Set spring, nut, and clip with screw aside. Removed hinge cover, unplugged electronics, removed 4 hex screws (two on top and two on bottom). Swapped hinge and cam. Super easy.
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- Customer:
- William from MIDDLE POINT, OH
- Parts Used:
- WR13X10020
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Broken Bottom Hinge
Empty all the good stuff stored in the door. Remove top hinge, lift off door. Remove bottom hinge from door and refrigerator, replace with new hinges. Replace door and reinstall top hinge. Very simple. Worst part was removing all the stuff stored in the door then putting it back! My parts arrived very quickly and I'm very pleased with Part Select.
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- Customer:
- Joseph E from Cincinnatti, OH
- Parts Used:
- WR13X10020
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
The door would not self close.
I found you web sight. Determined I needed the hinge assembly. Followed the instructions in the video on your web sight, and it was all better.
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- Customer:
- Steve from South Lyon, MI
- Parts Used:
- WR13X10020
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
Worn Out Cams on Bottom Hinges
I replaced both bottom hinges on my GE refrigerator. The hint that they were worn out was that both the freezer door and fresh food door would not close completely. You had to lift the door on the hinge to get it to close. Many of the GE service repair people recommend complete removal of each door to replace the bottom hinge. I found I could use a couple of wood blocks tall enough to take the weight of the door, jacking it up off of the hinge so could loosen the hex head screws. The freezer door hinge took a few minutes longer because the water supply line for the icemaker which is routed through the tube in the hinge. Overall, an easy repair and the cost of two repair visits was saved.
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- Customer:
- Kathy from Andalusia, AL
- Parts Used:
- WR13X10020
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
Bottom Door Hinge Worn Out
Removed top hinge, lifted door from bottom post. Removed post with nut driver/socket, removed corresponding bracket/receiver from door. Attached new parts to refrigerator base and bottom edge of door. Was careful to replace part pieces in the same order as original, and secured tightly. Lifted door onto bottom hinge post, leveled the door and replaced top hinge.
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