MSG20GWBGWW General Electric Refrigerator - Instructions
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- Customer:
- Rick from Yadlley, PA
- Parts Used:
- WR13X10020
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers, Wrench set
Door would not close on its own
I removed the top hinge, lifted the door off the bottom hinge, rmoved and replaced the bottom hinge assembly, and reinstalled the door. I then aligned the door and reinstalled the upper hinge. The fridge works just like new!
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- Customer:
- Jim from Ridgeley, WV
- Parts Used:
- WR13X10020
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Cam Riser On Lower Hinge Broke
Removed 2 screws holding top hinge. Removed door. Removed 2 screws that holds the door stop and cam riser replaced cam riser, provided, replaced stop and screws. Removed 2 screws holding lower hinge replaced with hinge, provided, replaced screws. Put door in place and replaced top hinge and srews. Job done
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- Customer:
- Ken from Wesley Chapel, FL
- Parts Used:
- WR17X11653
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
froze in freezer
unclipped and replace with new part.
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- Customer:
- Kevin from Grand Haven, MI
- Parts Used:
- WR13X10020
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
Freezer door would not close,and would pop open if refridge side door would close
After recieving the part overnight (Very unexpected speedy delivery!) I propped the freezer side door up with a 4x4 and 2x4 and the old part came right off and the new part went right on with no hassels, Done in less than 15 min!!!!
The new part even came with step by step easy to follow directions.
The new part even came with step by step easy to follow directions.
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- Customer:
- Al from River Edge, NJ
- Parts Used:
- WR17X11653
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Ice maker discharge was slow and jammed with ice and frost. The cause was a distorted flapper that did not seal properly, admitting warm air into the dispenser chamber.
Excellent video was available on the Parts Select website. It was simple. The selector panel pulled out by hand from the bottom. The subpanel was removed with the four screws. The flapper snapped out of the holder with two clips. The new one was inserted in reverse order.
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- Customer:
- Carl from Denver, CO
- Parts Used:
- WR30X10093
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
Needed new ice maker
Video is a great but still need to read the instuctions because there are parts you may need on the old ice maker. Saved myself a bit of money by not having to call a repairman. The process was very simple. I am glad I did it myself. Thank you Parts Select!
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- Customer:
- George from HOSCHTON, GA
- Parts Used:
- WR17X11653
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Frost collected in the ice dispenser shute clogging it
Replace the flapper and this solved it. The video provided was excellent and allowed me to do this repair myself.
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- Customer:
- Greg from Island Park, NY
- Parts Used:
- WR13X10020
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
I complained to my wife that she wasn't closing the door all the way. My buddy found a torn washer on the floor and we discovered the riser cams (both) worn torn apart
Not really sure of the age of this fridge, as we bought the house 2.5 yrs ago.
I'm one who if it can go wrong, it will, so not realizing how stable the door was from just having the top hinge and the magentic gasket, I declined to prop the door up on blocks the way some guys say the did, and instead removed the top hinge and lifted the whole door off the bottom hinge. I traced the outline of all parts with a felt pen before removing them, figuring I'd need witness marks to help with realignment after the install.
Nut driver might've been an easier choice than the socket set, but the only ones I have a brittle and I've broken the 5/16"...
All parts came out/off easily. The new bottom hinge and the old top hinge (both on the fridge side) practically aligned itself right on my marks, and the new cam (door side) just needed to be held while the screws were tightened. I used the extensioni rod off the ratchet to drive the screws most of the way (making a nutdriver out of it).
Parts were exactly as advertised, although there was a note in the package that stressed the need to replace both parts at the same time due to material differences in the original and replacement parts. Since the cam is sold separately without the hinge, it would be good for the website to reflect that before the purchase is made. Also, even though it was only the cam on the hinge and not the whole hinge that needed to be replaced, I could've bought hte two cams separately and drilled out the rivet as another person had done, but for the $5 difference in cost, why bother?
Door now closes itself as designed, albeit slower than the freezer side, but the Wife says it always did that.
Also interesting that when first assembled, the door DIDN'T close itself at first... not sure it it needed to wear a litle, or if it just needed the added weight of having items back in the door shelves.
Love the great website... just typed in the model number and the parts I needed, complete with drawings to make sure, were right there. Great UI.
I'm one who if it can go wrong, it will, so not realizing how stable the door was from just having the top hinge and the magentic gasket, I declined to prop the door up on blocks the way some guys say the did, and instead removed the top hinge and lifted the whole door off the bottom hinge. I traced the outline of all parts with a felt pen before removing them, figuring I'd need witness marks to help with realignment after the install.
Nut driver might've been an easier choice than the socket set, but the only ones I have a brittle and I've broken the 5/16"...
All parts came out/off easily. The new bottom hinge and the old top hinge (both on the fridge side) practically aligned itself right on my marks, and the new cam (door side) just needed to be held while the screws were tightened. I used the extensioni rod off the ratchet to drive the screws most of the way (making a nutdriver out of it).
Parts were exactly as advertised, although there was a note in the package that stressed the need to replace both parts at the same time due to material differences in the original and replacement parts. Since the cam is sold separately without the hinge, it would be good for the website to reflect that before the purchase is made. Also, even though it was only the cam on the hinge and not the whole hinge that needed to be replaced, I could've bought hte two cams separately and drilled out the rivet as another person had done, but for the $5 difference in cost, why bother?
Door now closes itself as designed, albeit slower than the freezer side, but the Wife says it always did that.
Also interesting that when first assembled, the door DIDN'T close itself at first... not sure it it needed to wear a litle, or if it just needed the added weight of having items back in the door shelves.
Love the great website... just typed in the model number and the parts I needed, complete with drawings to make sure, were right there. Great UI.
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- Customer:
- james from dothan, AL
- Parts Used:
- WR13X10020
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
The door hinge assembly at the bottom of the door was broken.
removed the door hinge assembly & replaced it with the new assembly.
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- Customer:
- Steven from New Smyrna Beach, FL
- Parts Used:
- WR02X10140
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
The part arrived very fast, I had read other posts about emptying the door etc so that all made it go really fast. I changed the part out in about 10 min. but the shelf removal etc all added up to about 20 - 25 min.
Remove the hinge cap on top, the loosen the bolts, remove the hinge. Pick up the door from the lower hinge, lay it down and place the cam riser on the lower hinge. Replace the door, install the top hinge and check the alignment and you are done.
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- Customer:
- George from Grayson, GA
- Parts Used:
- WR13X10020
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Wrench set
plastic cam on hinge cracked
Supported the door on the bottom them removed the 3 screws holding hinge to door. Installed new hinge assembly. Had a litle trouble installng screw in bottom of door due to alignment issues with cam & metal piece. It finally went in when I loosened 2nd screw in bottom of door.
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- Customer:
- debbie from dublin, OH
- Parts Used:
- WR13X10020
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Socket set, Wrench (Adjustable), Wrench set
hinge broke, and door would not remain closed
Part was easy to find on website. Part was delivered quickly. Reapir was easy, just replaced old hinge with new hinge.
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- Customer:
- Jabe from Little Torch Key, FL
- Parts Used:
- WR17X11653
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
In-Door Dispenser Didn't Work And Leaked Water
1. Use skewer to press plastic tabs under control panel, 2. Remove control panel and unplug solenoid, 3. Unscrew dispenser assembly and solenoid screws, 4. Press in tabs on lamp and remove assembly - unplug, 5. Replace lamp assembly, 6. Replace solenoid assembly and fasten screws, 7. Replace flapper. 8. Replace other parts in reverse order.
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- Customer:
- Steve from Tulare, CA
- Parts Used:
- WR30X10093
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
No ice in hopper
Ice hopper had no ice in it. But water in door worked and if I added ice to hopper, it would dispense in door. I added water to ice maker but no ice was made. Replaced ice maker and all it required was to unplug harness and remove two screws with nut driver. Easy!
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- Customer:
- Ronald from Chester, SC
- Parts Used:
- WR17X3089
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
I had a soleniod and the crank assembly to got bad.
First, I had to remove the face plate where the ice and water was dispensed remove 4 screws holding the electrical circuits, disconnect circuits ,remove 2 screws holding soleniod and one screw holdin crank assembly. repace parts and screws.
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