MSG20GWBGWW General Electric Refrigerator - Instructions
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- Customer:
- Sandy from Greenwood, SC
- Parts Used:
- WR72X10010, WR72X10009
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
the slide rail on the top drawer broke in half
I took the glass plate off the top of the drawer, then removed the draw. I then removed the two screws holding the slide rail. I put the new slide rail in place, put the screws back in it, slide the drawer back in place and replaced the glass top. nothing to it.
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- Customer:
- Kyoko from Bellevue, WA
- Parts Used:
- WR17X11653
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
frost/ice buildup in icemaker chute in the freezer door
The only difficult part was not knowing which parts had to be removed to gain access to the flapper to replace it. It appeared as if the frame around the control panel would have to be removed as well as the door handle; we tried but were not able to remove the frame. It turned out that the panel just popped out with the frame in place. Once we had access to the flapper, it was easy to replace it. The repair fixed the problem.
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- Customer:
- Irene from Natick, MA
- Parts Used:
- WR72X10010, WR72X10009
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
drawer slides had cracked
First I removed the drawers. Then I removed the 2 screws from each side. Then replaced the 2 pieces in the same manner using the same screws. It took about 15-20 min. Very easy. Drawers work perfectly now. Glad I found this site.
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- Customer:
- James from Lockport, IL
- Parts Used:
- WR13X10020
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
Old hinge washer worn out.
First I placed a 2x4 under the frig door to keep it in place while I removed the hinge on the bottom of the door. I removed two screws holding the hinge and one screw holding the washer in place. I also loosened a screw adjacent to the washer so that I could more easily remove and replace the washer. The parts went in easily. The repair took much less time than I anticipated.
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- Customer:
- Jon from Cordova, TN
- Parts Used:
- WR13X10020
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
door not closing properly
I removed the top hinge by removing three screws, I then lifted the door off the bottem hinge and set it aside. I then removed the two screws holding the bottom hinge,removed it and installed the new part. I removed the broken part from the door by removing one screw-installed the new part and set the door in place and reinstalled the top hinge. The door is now properly aligned and working like new. I spent as much time writing this as I did on the repair
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- Customer:
- Clay from Columbus, OH
- Parts Used:
- WR13X10020
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
Door Hinge Broken!
After easily finding the lower hinge here through Google, I paid about $30 w/shipping and had the part in 2 days. My Hotpoint fridge was made in 1987, but it still runs well...why not fix the door?
Part repair couldn't be easier. No instructions needed...just empty the fridge door of food, remove top hinge, replace bottom hinge and plastic bushing, and reverse order to button everything up.
PartSelect.com did a great job supplying a high-quality replacement hinge for my old fridge, and it's got a new lease on life now!
Part repair couldn't be easier. No instructions needed...just empty the fridge door of food, remove top hinge, replace bottom hinge and plastic bushing, and reverse order to button everything up.
PartSelect.com did a great job supplying a high-quality replacement hinge for my old fridge, and it's got a new lease on life now!
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- Customer:
- Mike from Alpharetta, GA
- Parts Used:
- WR13X10020
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Wrench (Adjustable)
door would not close by itself - broke cam riser
My right door (food door on side-by-side) stopped closing - I found pieces of the plastic washer (cam riser) on the floor. After reading the stories on the web I decided to order the new part - and YES there are many universal parts that work for Kenmore/GE. The part comes with two parts (hinge and cam riser) - you should install both to insure a good fit. I took 3 blocks of wood and a shim and supported the bottom center of the door, unscrewed the hinge off and dropped it out (3 minutes). The "only" tough part was unscrewing the cam riser from the bottom of the door - it required a very small socket and you will only have about 6-8 inches of work space. Be sure you have a socket that fits before you take the hinge off. The entire repair took less than 30 minutes and contrary to some of the posts, you DO NOT need to take the door off. Good as new again!
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- Customer:
- Matthew from Brighton, MI
- Parts Used:
- WR72X10010, WR13X10020
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
Door wouldn't shut and 1 broken drawer slide
I removed the drawer and glass shelf, removed 2 screws and replaced with new drawer slide in reverse order. I removed the contents of the door, the top hinge, and then laid the door down. On the bottom of the door, I replaced the pivot piece (provided) and then I replaced the hinge on the lower right side of the refrigerator box (2 screws with a nut driver bit). I now reversed the order to re-assemble the door and finally re-aligned the top hinge to adjust the door fit. Less than 30 minutes total. EASY!
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- Customer:
- james from olney, IL
- Parts Used:
- WR13X10020
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
The plastic hinge stops broke.
I cleaned out the door and removed the top hinge. Lifted the door and layed it on the floor. Removed bottom hinge from refridgerator installed new hinge. Replaced plastic stop on door. Used broke hinge to align it and tighten. Lifted door onto new hinge and installed top hinge. Instead of buying $35 dollar hinge buy 2 plastic stops. You'll have to drill out a rivet on bottom hinge but it will save over $30.00.
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- Customer:
- Regina from Taylorsville, KY
- Parts Used:
- WR30X10093
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
icemaker quit working when we moved
My husband took out the old icemaker in about 5 minutes. The new icemaker was a perfect fit even though the refrigerator was >10yrs old. The only difficult part was the plug extension that was needed so that it would fit into an older appliance. The part was included, it just made the cord about 3 inches longer than it needed to. After working with it for about 20 minutes we were able to fit it on the back side of the icemaker. Now it works great!!
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- Customer:
- Joseph from Pittsburgh, PA
- Parts Used:
- WR13X10020
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
The food compartment door would not close completely.The botom door cams were worn.
I removed the door from the bottom hinge assembly by removing the top hinge assembly.
1. Installed the cam to the bottom of the door.
2. Installed hinge and bottom pin & cam to the refrigerator.
3. Reinstalled door and adjusted front roller height to make door close better.
1. Installed the cam to the bottom of the door.
2. Installed hinge and bottom pin & cam to the refrigerator.
3. Reinstalled door and adjusted front roller height to make door close better.
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- Customer:
- Mark from HAYMARKET, VA
- Parts Used:
- WR17X11653
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Flapper was worn and misshapen allowing warm air in freezer, ice cubes to melt and drip and impairing function of ice dispenser. Frost formed in ice dispensing chute also.
Followed the online video. Unplugged refrigerator, removed trim piece, lifted control board cover, removed 4 screws retaining circuit control board and removed the 3 connectors from the control board. Located flapper and removed by using small flat tip to take tension off flapper connectors. Helper held flash light to illuminate flapper connectors. Reversed procedure. New flapper seals well and cured problems. Circuit board was a bit different than one in video, but still had the 3 connectors. Marked each connector with grease pencil at top edge to ensure correct reconnection. Should note how wires are threaded around circuit board to ensure they are tucked back in correctly in reassembly. Remove trim piece carefully. I broke 2 of the 8 plastic pins that hold trim on. May be due to age of unit as they were brittle. 6 pins still hold trim piece flush.
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- Customer:
- Mark from DEPEW, NY
- Parts Used:
- WR60X10030
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers
Broke fan blade cleaning unit
Ordered part came in 3 days. Removed plug and rear cover. Pulled off old fan . Installed new fan by pushing it on to shaft. Plugged unit back in to check operation, installed rear cover. Done. Part fit perfect. Thanks to this site you folks are great !
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- Customer:
- Carl from SAN MARCOS, TX
- Parts Used:
- WR17X11653
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Ice Maker Leaking
Researched on internet/you tube; ordered part, and did the repair. Easy to do and saved the cost of a service call.
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- Customer:
- Mark Andre from FREDERICKSBRG, VA
- Parts Used:
- WR13X10020
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Wrench set
Bottom part was broken and the door would not close on it own.
Followed the video on the computer. Was fixed in no time. Works great.
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