ZIR241NPPBII General Electric Refrigerator - Instructions

Turns out it was only the frozen water that thawed when I unplugged the fridge for 24 hours.
New part returned, not used.
Service was excellent.

I made my wife fix it.

Replaced evaporator fan motor, and this solved the whistling noise that had developed. Reviewed and followed the removal and installation instruction video as closely as possible. This was very helpful, with a few additions. For the model PS123NGPBBB GE refrigerator/freezer, there were a few differences from the video. There a was an additional cover panel that was positioned vertically at the back of the freezer compartment below the auger motor assembly. It was necessary to remove this cover (4 screws) to gain access to the auger motor cover screws. The unit also has a different light configuration with 2 lights. I found it helpful to remove these light bulbs and the corresponding light fixtures in order to remove the evaporator motor assembly. As mentioned in the video, it was necessary to cut the 4 wires from the wire harness of the new motor, and use butt end connectors to reattach these wires to the corresponding wires in the unit. Total job took between 1 and 2 hours, and the motor change solved the noise problem.

removed the back cover, removed one srew that held the valve, disconnected water lines, and installed the new valve. Piece of cake!

My GE SideBySide fridge stopped making ice. The green LED light on the icemaker was not blinking. The water dispenser worked fine. Fridge is only 5 years old. Freezer temp set at 7 degrees...fridge at 37 degrees. I have been using these temps since new. GE hotline suggested freezer temp should be at zero degrees. That did not work. Second call suggested an airflow issue within the freezer...there should be 1 inch space between food and back wall. Still no ice. The water valve looks to be the issue. I ordered it and got it in 2 days. Valve is in the back bottom, refridgerator side. Push the white collars around the water hoses...Then pull the hoses out. An adjustable wrench removes the nut for the inlet hose. Disconnect 2 electrical plugs. Be sure to push the water hoses fully into the new valve. I pulled the white collars out a bit to insure a tight fit. I was surprised at how simple this was to install. As it turns out, I was still getting no ice. I ordered a new ice maker and now I'm getting ice. The icemaker was EVEN EASIER to install.

I put the water hoses out the valve and put the hoses back in new valve after that put the valve in the same place with the nutdriver. When refrigerator take the temperature inside, the ice began really easy. Thank you.

Remove odor filter cover...pull out filter...replace new filter...replace cover...So easy a caveman could have done it...

Very simple fix. Just remove the back cover, unscrew the water valve, unplug the water valve and disconnect the water line. Then reinstall the new one. Takes about 15 to 20 min and it worked like a champ

First I removed the ice tray rack lifting it out of the way to reach the back cover of the fan. Then, the whole back inside panel had to be removed. Two screws removed the fan and bracket from the freezer unit. The missing bumper lid just snapped into place. Replaced everything in reverse order. Pretty easy job.

Replaced Double Outlet Water Valve then defrosted coiled plastic water tubing at bottom position inside refrigerator into pan of hot water for 10 minutes. Water still did not flow. Defrosted refrigerator and water dispenser immediately resumed operation. Suggestion -
defrost refrigerator first.

Remove ice maker and all of it's accessories in order to remove the panel covering the fan. Don't drop the screws!
Unscrew the lower fan bracket. You will see the lower red rubber grommet. Hold fan motor with one hand and push the fan off the shaft and into the compartment above. Then remove the round retainer thing below it by holding it and pulling down on the motor assembly. Install new grommet on upper part. and put it all together.
REMEMBER where the fan is on the shaft. It has about one inch of shaft placement. I put mine so that most of it was above the hole that the fan goes into and about 20 percent showing below the sheet metal.
Also check to see if your fan is damaged. Mine was not.
This refrigerator has been awesome! I have had many issues but have been able to fix all of them for the last 15 years!

I followed the video for my model refrigerator on parts select. My hint: when returning the back panel of the freezer, it's slightly adjustable left and right to avoid grazing the fan.

Unplugged fridge. Shut off the water supply valve under sink. Removed lower access panel at back of the refrigerator (six screws). Removed single green screw holding water valve bracket and pulled assembly out to access wiring and hoses. It is a dual valve as one valve is for the water dispenser and one is for the ice maker. Disconnected the 2 electrical connectors (one for each valve). Unscrewed the compression fitting for the water inlet with 1/2 " wrench. Then the two water lines on the outlet which are quick disconnects. You must push the ring towards the valve and then the tubing can be pulled out by hand.

Reattach everything to the new valve and install and its ready to use.

I followed your video and completely dismantled the refrigerator evaporator motor, fan, brackets, and grommet, I completely cleaned the refrigerator including the cooling coils. I then ordered the evaporator motor ,fan, grommets, lid bumper, and brackets. The order would take a week to arrive. In the meantime I cleaned and reassembled all the old parts, waiting for the new ones to come. Guess what! The refrigerator was quiet as a mouse. I really did not need the new parts, but I kept them anyway just for good luck. Not bad for a refrigerator that's twenty four years old.

Replacement valve fit perfectly but didn't fix the problem. More troubleshooting found blockage through the water filter assy although I don't use a filter and just have the the bypass plug installed...7 years like this. Used compressed air to blow out the line and got some crud out. Works now but can't turn water pressure up full or line hammers and stops flow. Left supply valve open slightly which supplies ice maker fine and dispenser ok. Must be something wrong with internal spring stopper in filter assy...keeps water from pouring out if filter or bypass not installed.