GSS20IETBCC General Electric Refrigerator - Instructions

Unplug the fridge, then:
1) Remove food and shelves from freezer
2) Remove rear panel from inside freezer (panel that covers the evaporator coils)
3)Stare at all the ice covering the coils for 10 seconds!
4) Plug the drain hole in the bottom left side of the freezer (cork or plug made from rolled up paper towel), and place a big towel in the bottom of the freezer compartment to absorb the melting ice
5) Plug in a table fan and leave it blowing into the freezer compartment, at the iced-over coils. Come back in 30 minutes.
6) Ice should be all melted. Place the wet towel in a bucket.
7) Remove the little clip attached to the green wire from the top of the panel., and then remove the two top screws on either side of the panel covering the coils. Take out the panel.
8) Removed the two screws that hold the heater element in place at the bottom of the coils. Pull the element out about 3 inches and disconnected the two wires.
9) Connect the wires to the new heater element, and screw it back into place. Put panel back, shelves in, turn fridge on. Fixed

I ordered the defrost heater and replaced that, also ordered the defrost thermostat but the old one looked fine so I did not replace that. Fridge and freezer have been working great, no more icing problems.

Thank You PartSelect!

First I defrosted the evaporator core with a hair drier, making sure to disconnect the power before hand. I pretty much followed the directions included with the part, which by the way were excellent, and very detailed. The alternatives were call a repair man for around $300.00 plus parts or take less than a $40.00 gamble. Or even replace the refrigerator at $1400.00. It was the diagnostic portion of your website that convinced me that I had found the problem and that I could repair it myself with a minimum of effort. Needless to say I will come to this site in the future before calling a repair person. The refrigerator is working just fine now. I had my parts in three days, thank you for your attention to detail and a all around positive repair experience. George Day

ice makes would not make ice. first i filled ice tray with water. the ice maker did make ice then, but did not refill with water. So replaced water inlet valve. workes great!!

I read stories from the website how others did it so I figured I would give it a try. I put all the frozen stuff in the refrigerator piled up. Took out the shelves. Took out 2 screws with a socket extension ( nut driver will work fine.) Remove the light bulb. lifted up on the back panel...it came right out. Saw the coils and on top the sensor. Took it off, cut the wires, spliced in the color coded new one ( pink to pink, orange to orange) Stuck it in the top coil in the original position and crossed my fingers! I put all the pieces back easily, restocked the freezer and waited. HOORAY!! My ice cubes are all separate and free. NO frost inside. A very easy fix for $20.

Note: If there is a large amount of ice build up on your coils a hair dryer works great. The drain is on the bottom anyway. Also , you may want to seal around the wire nuts to keep moisture out. I did

Everything looked to be working but the compressor. As a pro checked every thing came down to a relay on the main board.

Just removed cover from back top left. marked and removed all wires. removed old board and installed new board very easy. Must read paper sent with it,
you may need to cut wires on some models.

first i removed the three screws that covered the circuit board that was bad. then i removed the 6 connectors that went from the refrigerator to the board then popped out the old board , popped in the new board reconnected the circuit connectors covered everything back up and my refrigerator is back on line. this all took about 10 to 15 minutes time ... thank you for your product it really did the job..

First I disconnected the Power from the unit. Pulled out the freezer drawers and the ice machine used a 1/4 inch nut driver and removed the sheet metal from the back of the freezer exposing the evaporator coils. I defrosted the coils. Then I removed the two screws holding the defrost heater braket assembly and removed the two electrical connections from it. I then installed the new heater put everything back together(reverse of installation)and it works like a brand new fridge and freezer.

I followed the partselect videos for the temp sensor and defrost thermostat and the refrigerator has been working well for a about a week now. The refrigerator is old enough that I was just going to replace it. When I called the repair company I use, they said it would cost $200 to $300 for the repair, but I didn't want to put that money into an old refrigerator. I did a little research, found this site and figured it would be worth buying about $20 in parts and giving it a try. I have absolutely no experience working on refrigerators, but the videos were so easy to follow, everything went smoothly. The old thermostat was definitely broken when I checked it with a meter, so I'm pretty confident that the problem is fixed.

1. I unplugged the refrigerator/ freezer
2. Turned off water supply
3. Removed the screws that held the cardboard skirt in place
4. Unplugged the water tube from the push connect
5. Removed the screws around the water inlet to the ice maker
6. Remove the water fill tube
7. Install new water fill tube and put all the screws and plates back where they go

i had to improvise And relocate ground wire to get a proper ground .. That's all , the video was a GREAT HELP...

After shutting off the h2o, I unplugged the refrigerator. Using the nut driver, I removed the cardboard backing. Then I removed the fitting where the inlet line to the ice maker and pried the old tubing from the unit. I then undid the clasp about 1/2 way up the back and removed the section that went through the back to the ice maker.
I then reassembled everything and plugged in the refrigerator as well as turning on the water.
Keep in mind that because h2o and electricity are involved. MAKE SURE THERE ARE NO h2o LEAKS.

For troubleshooting, I took off rear panel inside of the freezer compartment & determined that icing of the coils was not the problem & it did not apprear to be a defroster malfunction. All components appeared to be working properly except the compressor would not turn on and only room temperature air was being circulated by the fan. After narrowing the probable causes down to a faulty Main control board by reading as many similar posts as possible,I ordered the new control board. When it arrived the following morning via UPS(less than 24 hours!), I unplugged the wiring connections attached to the old board, (which was somewhat different in appearance), and then gently popped the circuit board off of the plastic retainer studs by pushing in the little retaining clip part of the studs in with a small screwdriver so the board could be released easier as I pulled outward. I popped the new board on the studs by gently & evenly pushing with a larger hut driver over the studs until it was locked in, being careful not to damage or over stress/bend the board. I placed the wiring connecters onto the pins on the board.....every connecter had a different amount of pins so improper connection was not possible. I placed the ground wire connection of the new board between the metal cover plate @ an adjacent screw location to ensure grounding to the back of the fridge sheet metal. I plugged in the refrigerator and was quite relieved when I heard the compressor start up after a second or two! Within moments the temp began to fall until it reached the proper temp in both compartments. Success!

Unplugged fridge and removed back panel inside freezer compartment . Unclipped defrost thermostat and snipped off with wire cutters . Installed new defrost thermostat with wire nuts , clipped back on , re-installed back panel , turned on fridge and within a couple hours food compartment began cooling down . Thermostat looks like a small metal can clipped onto the heating coils with 2 wires attached . Also noticed excess ice build up on coils melted and drained into pan under fridge once unit started working .

We googled the problem and found a solution on the internet. It worked exactly like the person described. We pushed a wooden skewer under the control panel, then had to unscrew 4 screws. We were happy to have saved the money of having a repair person come out to the house!

used prior reviews, was good, I was not sure how to remove fan blade. It just pulls off.
space is tight but every thing went ok.