ZISS420DNHSS General Electric Refrigerator - Instructions

Followed the repair video, was spot on!!

Replaced above parts and the noise problem was not resolved. Ordered a new motor, fan blade and another set of grommets from PartSelect. The parts were delivered the next day. Took me about 15 minutes to swap the new parts in. It's been 3 days since the repair and the noise has not returned.

no brainer,watched the video,worst thing was to thaw the freezer,it was realy frosted,works like new,very happy thank you.

Located temperature sensor on condenser in the freezer section( as per instructional video ). Cut off bad sensor with wire cutter then soldered on the new sensor and sealed with electrical shrink wrap.

as per video- follow all of the videos and u r going to save a lot of money tx partselect im glad I found u guys ps only order from partselect.com they only ship the correct parts remember look at the video select the symptom and buy as per video tx again problemsolved

I identified the noise was coming from the coils / and the fan. Cleaning the fan helped reduce the noise a bit but it still kept recurring. I ordered the part, which was really easy using the diagram on the website. The instructions and the video were really helpful and was able to remove the old motor and replace it with the new one with relative ease. While there I cleaned the fan blade and vacuumed the surrounding area. This whole repair went quite smoothly and has given me the confidence to take on other repairs before calling out the repairman.

followed you online video and it was easy and simple repair only took about an hour frig is back quiet and working fine thanks also parts come fast

Replaced all the sensors in both the feezer and refrigerator.Even though it colder now it still is not cold enough.Freezer won't freeze items but is cold and refrigerator still not real cold

it was easy the only thing was i had to cut old harness to remove 2 wires that went to coil that had to go back in the new harness other then that a peice of cake.

My refrigerator was making a high pitched kind of howling noise. The PartSelect symptom that was closest was “unusual noise” and when I clicked that it said the evaporator fan motor fixes the symptom 32% of the time. Since my freezer fan speed sounded like it was constantly changing I went ahead and bought one which PartSelect delivered promptly. The installation video was great and although my freezer was not identical to the one in the video, the video was still very helpful. The only thing it didn’t say was how to tell if my freezer motor was the one with the thermistor although I suspect that they all are and that PartSelect is simply trying to save us money by showing us how to splice in a motor without a thermistor. Anyway, since I would have had to disassemble the freezer before buying the part to find out for sure, I just bought the one without the thermistor. This just meant I had to splice the new motor in, just like in the video. I think I would have preferred buying the motor with the thermistor even though it was more expensive. In the end my problem is solved so I’m happy. This is the third time that I’ve had to repair this GE refrigerator and PartSelect has been a valuable resource each time.

i followed a video that was on your site, the video couldn't have been easier to follow it was step by step and very easy to follow, i replaced the evaporator fan motor and everything is working fine, i did notice that the evaporator coil was frozen pretty bad when i removed the back freezer panel i am going to check it again in a couple of weeks to make sure i don't have a defrosting problem as of now everything is fine i am hoping it was just the bad fan motor causing the coil to freeze up because of no air movement over the coil

followed part select video instructions

1. Removed and tested defrost heater, tests good. 2. Reinstalled defrost heater. 3. Removed and tested defrost over-temperature sensor, tests good. 4. Reinstalled over-temperature sensor using soldering iron, dielectric silicone grease, and heat-shrink tubing. 5. Removed the control printed circuit board and checked for blown fuse's, fuse's are all good. 6. Removed the defrost relay from the printed circuit board using soldering iron, bench tested the relay, it is good. 7. Soldered defrost relay back onto the circuit board, and reinstalled control board. 8. Removed and bench tested evaporator thermistor, the resistance is out of specification, ordered new thermister. 9. Installed new thermistor using soldering iron, dielectric silicone grease, and heat-shrink tubing. 10. Re-assembled refrigerator. 11. Installed temperature monitoring and recording instrumentation for 72 hour test. The defrost cycle is running correctly with a defrost termination temperature of around 90 deg-f. The defrost cycle ran twice while running the 72 hour test. 11. Removed test instrumentation and Put the unit back into service, The thermistor was the culprit. I bought the right part on the first shot, nice.

I ordered 3 temperature Sensors Part#PS304103 and viewed the video. Got there, opened the frig. and it looked totally different and no place in any part of this frig. that took these sensors as viewed on the video. Totally baffled why these parts were listed for this frig. there was no place in this frig that would access for these parts. Serial # was HR443071.Maybe this model is out of date for these parts. Trying to find someone who can repair it. Any ideas???Purchased this GE in 2008. Model #is GSS25WSTFSS Thanks, for your help. JIM

Had to remove all the covers and fans to expose the condenser, which was difficult as the parts were frozen to it. The styrofoam covering the condenser made it almost impossible to defrost it. Therefore, I ripped the styrofoam off to expose the condenser. Was not really difficult to fix the styrofoam cover using metal tape. Replaced temperature sensor in aluminum block, and used butyl sealant to secure. Had to also re-install parts of ice-ball kit that were not well covered. Lots of parts to keep track of, but anyone could do it.