MSZ20BWBGWW General Electric Refrigerator - Instructions
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- Customer:
- Mike from Alpharetta, GA
- Parts Used:
- WR13X10020
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Wrench (Adjustable)
door would not close by itself - broke cam riser
My right door (food door on side-by-side) stopped closing - I found pieces of the plastic washer (cam riser) on the floor. After reading the stories on the web I decided to order the new part - and YES there are many universal parts that work for Kenmore/GE. The part comes with two parts (hinge and cam riser) - you should install both to insure a good fit. I took 3 blocks of wood and a shim and supported the bottom center of the door, unscrewed the hinge off and dropped it out (3 minutes). The "only" tough part was unscrewing the cam riser from the bottom of the door - it required a very small socket and you will only have about 6-8 inches of work space. Be sure you have a socket that fits before you take the hinge off. The entire repair took less than 30 minutes and contrary to some of the posts, you DO NOT need to take the door off. Good as new again!
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- Customer:
- Jon from Cordova, TN
- Parts Used:
- WR13X10020
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
door not closing properly
I removed the top hinge by removing three screws, I then lifted the door off the bottem hinge and set it aside. I then removed the two screws holding the bottom hinge,removed it and installed the new part. I removed the broken part from the door by removing one screw-installed the new part and set the door in place and reinstalled the top hinge. The door is now properly aligned and working like new. I spent as much time writing this as I did on the repair
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- Customer:
- Regina from Taylorsville, KY
- Parts Used:
- WR30X10093
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
icemaker quit working when we moved
My husband took out the old icemaker in about 5 minutes. The new icemaker was a perfect fit even though the refrigerator was >10yrs old. The only difficult part was the plug extension that was needed so that it would fit into an older appliance. The part was included, it just made the cord about 3 inches longer than it needed to. After working with it for about 20 minutes we were able to fit it on the back side of the icemaker. Now it works great!!
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- Customer:
- James from Lockport, IL
- Parts Used:
- WR13X10020
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
Old hinge washer worn out.
First I placed a 2x4 under the frig door to keep it in place while I removed the hinge on the bottom of the door. I removed two screws holding the hinge and one screw holding the washer in place. I also loosened a screw adjacent to the washer so that I could more easily remove and replace the washer. The parts went in easily. The repair took much less time than I anticipated.
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- Customer:
- Matthew from Brighton, MI
- Parts Used:
- WR72X10010, WR13X10020
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
Door wouldn't shut and 1 broken drawer slide
I removed the drawer and glass shelf, removed 2 screws and replaced with new drawer slide in reverse order. I removed the contents of the door, the top hinge, and then laid the door down. On the bottom of the door, I replaced the pivot piece (provided) and then I replaced the hinge on the lower right side of the refrigerator box (2 screws with a nut driver bit). I now reversed the order to re-assemble the door and finally re-aligned the top hinge to adjust the door fit. Less than 30 minutes total. EASY!
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- Customer:
- Barry from SUN VALLEY, CA
- Parts Used:
- WR17X2061
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set
Original part cracked allowing crushing fingers to grab plastic guide jamming it.
Part attaches to metal plate near crushing fingers which attaches to ice holding bin. Remove about 6 screws total on each side of plate. You must disassemble the auger & other parts so you can reassemble it in the proper order. Not many parts but i always take pics to cut down on time. New part is at the other end of the auger and acts as the holde of the auger shaft. Picture a crankshaft with a bearing on each end so the auger rotates between new part and the other end of auger shaft. That's it.
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- Customer:
- Ron from BAKERSFIELD, CA
- Parts Used:
- WR60X10030
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Old fan had broken blade, needed to be replaced
Unplugged the refrigerator then used the cordless drill to remove the 6 screws on the access panel on the back of the fridge to be able to get to the fan. Was able to pull the fan off by hand and push the new fan on by hand. Plugged the refrigerator by in and watched the fan run for a few minutes then replaced the access panel. Really quick and easy repair.
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- Customer:
- james from dothan, AL
- Parts Used:
- WR13X10020
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
The door hinge assembly at the bottom of the door was broken.
removed the door hinge assembly & replaced it with the new assembly.
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- Customer:
- Steven from New Smyrna Beach, FL
- Parts Used:
- WR02X10140
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
The part arrived very fast, I had read other posts about emptying the door etc so that all made it go really fast. I changed the part out in about 10 min. but the shelf removal etc all added up to about 20 - 25 min.
Remove the hinge cap on top, the loosen the bolts, remove the hinge. Pick up the door from the lower hinge, lay it down and place the cam riser on the lower hinge. Replace the door, install the top hinge and check the alignment and you are done.
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- Customer:
- George from Grayson, GA
- Parts Used:
- WR13X10020
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Wrench set
plastic cam on hinge cracked
Supported the door on the bottom them removed the 3 screws holding hinge to door. Installed new hinge assembly. Had a litle trouble installng screw in bottom of door due to alignment issues with cam & metal piece. It finally went in when I loosened 2nd screw in bottom of door.
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- Customer:
- debbie from dublin, OH
- Parts Used:
- WR13X10020
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Socket set, Wrench (Adjustable), Wrench set
hinge broke, and door would not remain closed
Part was easy to find on website. Part was delivered quickly. Reapir was easy, just replaced old hinge with new hinge.
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- Customer:
- Kevin from Grand Haven, MI
- Parts Used:
- WR13X10020
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
Freezer door would not close,and would pop open if refridge side door would close
After recieving the part overnight (Very unexpected speedy delivery!) I propped the freezer side door up with a 4x4 and 2x4 and the old part came right off and the new part went right on with no hassels, Done in less than 15 min!!!!
The new part even came with step by step easy to follow directions.
The new part even came with step by step easy to follow directions.
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- Customer:
- Rick from Yadlley, PA
- Parts Used:
- WR13X10020
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers, Wrench set
Door would not close on its own
I removed the top hinge, lifted the door off the bottom hinge, rmoved and replaced the bottom hinge assembly, and reinstalled the door. I then aligned the door and reinstalled the upper hinge. The fridge works just like new!
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- Customer:
- Brandon from Covington, TN
- Parts Used:
- WR02X10140
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers, Socket set
Closing Cam Broke
Cake walk repair.
Unload the door then close it.
Remove screw holding plastic cover over hinge on top.
Remove 2 bolts attaching the hinge on the door.
Slowly open and lift door off of bottom hinge lay on counter.
Unscrew bolt, insert new cam, tighten bolt ,set back on bottom hinge, center install top hinge, tighten and install cover. tool me 6 minutes.
Unload the door then close it.
Remove screw holding plastic cover over hinge on top.
Remove 2 bolts attaching the hinge on the door.
Slowly open and lift door off of bottom hinge lay on counter.
Unscrew bolt, insert new cam, tighten bolt ,set back on bottom hinge, center install top hinge, tighten and install cover. tool me 6 minutes.
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- Customer:
- Kevin from Onley, VA
- Parts Used:
- WR02X10140
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver
cam riser craked
removed door, removed old cracked riser aand replaced with new. You have a easy to follow parts site and very good prices. I will use you for all my future repairs.
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