GTR12BAXRWW General Electric Refrigerator - Instructions

Easy repair-removed hex nuts and and screws to pop out old part and replace with new one. New part works better than the original! 1st replacement part arrived with a broken piece, a quick, courteous phone call got a replacement sent out. It took a 2nd phone call to obtain the refund, but the customer care reps are efficient and friendly. I would order from them again for positive service reasons alone.

Pulled the door off easily and noticed that the spacer on the Center hinge was ground down to nothing and that a small screw in the bottom plate of the door was half way out. This screw would catch on the cabinet Center hinge bracket and stopped the door from closing. Problem was solved by tightening the screw and putting in a new "spacer" that kept the small screws from contacting the Center hinge bracket. The freezer door now closes like new.

After reading the trouble shooting section of the owners manual, I determined, without much difficulty, that the temp control was defective. I checked some local outlets and found the prices running from $36.00 and up. The same part from this site was around $20.00. Guess where I bought mine! It arrived in a timely fashion, and I installed it with no problem, in about 10 - 15 minutes. This was a very easy job, just remove and replace three wires snap the unit into place, and screw the cover on. Tip: I always use you tube or another source to get some instruction, just in case I'm not as smart as I think I am!

Removed and replaced

The first thing I did was watch the video on the removal of the old broken dispenser and I said to myself that it couldn't be that easy. Well I am going on 70 years old and I was going to call a local to fix it. I bought the new dispenser just to avoid the up-charge. When the conformation email got here with video and written instructions. I watched the video and read the instructions. Just after the part arived (ahead of scheduls) I looked at the machins and said wat the he** what is she going to do to an old man. Got my screwdriver (battery and reversable) and wouldn't you know it . It only took me less then 15 minutes to do the whole job. I can't thank them enough for the video. Wife asked where the part was and almost pased out when I opened the door.. lol Trust these people . They know what they are doing!!!

The newly purchased wheels have a little different design and could be installed in a matter of few seconds.

Removed the lower rack and installed new wheels with clips

My repair was simple. Just put the shelf in the holes in the freezer. The AMAZING thing was how quickly I recieved the part after placing my order. I placed the order at about 3:30 pm on a friday checked the box for ground shipping and the part was at my door the next morning. I think that was a mistake, but I was impressed.

Took back out of freezer compartment, pulled plug and removed old motor, inserted new parts. It was
easy and the parts arrived the day after I ordered
online, even though I chose the cheapest shipping
option. Nothing in my freezer had a chance to thaw
out.

installed part on inside end of rail. no tools needed. original part wouldn't stay on rail. finished in 2 minutes
wife happy

We knew roughly how we needed to put the cap on the rail, but our technique of simply forcing it in the end of the rail wasn't working. The trick is to bend the moveable part of the plastic cap inward while you're sliding it in, and it clicks right into place.

The location of the cap we were replacing was the upper back left, which made it a little tricky to reach back there and insert it, especially for a bigger guy like myself. We took the bottom rack out and my smaller wife was more easily able to lean in the dishwasher and reach back there to insert it.

The part was delivered promptly. Then, to quote Raymond from Georgia:
I pulled the old one out, and put the new one in.

I'm a 73 year old female but this was easy pezy. 3 screws and it was done. Perfect fit..

The old switch was hard to remove. Thinking that I may have to loosen the wires I used a socket wrench to remove a clamp. This was unnecessary. In the end the switch did come out using a large size screwdriver. The problem was that the expanding plastic tongue is not visible from the ouside so you have to try to feel your way around. If i had ordered the replacement before and not afterwards I would have seen this before hand.

After replacing the light bulb and still no light I manually pushed the light switch button. Intermittently the light would come on then go out. I removed the power plug from the power source then replaced the light switch. I plugged the refrigerator back in and now I open the door the light comes on and stays on until the door is closed.