MSG24GRXDWW General Electric Refrigerator - Instructions
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- Customer:
- Charles from Franklinville, NJ
- Parts Used:
- WR2X4901
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
worn/broken cam , door doesn 't self close
Remove contents of door , Remove top hinge cover - phillips screwdriver , remove top hinge screws ( 2 ) - socket wrench , lift door off lower hinge pin , lay door on edge , remove cam retention screw ( 1 ) - socket wrench , remove broken cam , install new cam , apply vasaline to cam and hinge pins , repeat above steps in reverse . Door now self closes .
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- Customer:
- Daniel from Genoa City, WI
- Parts Used:
- WR17X4358
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers, Wrench (Adjustable)
The dispenser water reservoir had a pin hole leak.
1. Turned off the water supply to the refrigerator.
2. Removed the front panel and disconnected the water line to the front left.
3. Removed the left rear (freezer side) panel and disconnected the reservoir from the main water supply input. This was a little tricky to figure out. You must push in the water line at the same time pushing in the coupling. Then pull the line out while keeping the coupling pressed in.
4. Removed the screw that holds the reservoir to the back of the refrigerator.
5. Pulled the old reservoir out and replaced it with the new one.
6. Basically the rest is the reverse of the above. It took a little bit to fish the lines through the original path they came.
Overall this was an easy repair. If I had known how the coupling in step 3 worked this would have been a 15-minute project.
2. Removed the front panel and disconnected the water line to the front left.
3. Removed the left rear (freezer side) panel and disconnected the reservoir from the main water supply input. This was a little tricky to figure out. You must push in the water line at the same time pushing in the coupling. Then pull the line out while keeping the coupling pressed in.
4. Removed the screw that holds the reservoir to the back of the refrigerator.
5. Pulled the old reservoir out and replaced it with the new one.
6. Basically the rest is the reverse of the above. It took a little bit to fish the lines through the original path they came.
Overall this was an easy repair. If I had known how the coupling in step 3 worked this would have been a 15-minute project.
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- Customer:
- Robert from Rockford, IL
- Parts Used:
- WR17X11653
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers
heavy frost buildup in ice dispenser chute and door
After inspection of the new door recess assembly, I realized that I could use sidecutters (electronic assembly type) and 'clip' off the inward lock tabs of the old recess assembly and disengage it from the crank door arm without any further disassembly of the refrigerator door. It was easy to 'unhitch' the tang from the crank arm and wiggle it out through the external opening of the ice/water dispenser compartment. I reversed the process and inserted the new assembly through the external opening of the compartment. The new door recess assembly snapped into place on the crank arm and fit tightly against the ice chute opening, correcting the issue caused by aging distortion of the old rubber seal cup portion of the door recess assembly.
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- Customer:
- Jeffrey from Cumming, GA
- Parts Used:
- WR17X3489
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Broken Light Shield
Removed the Ice Maker container. Removed the one screw that held the remnant of the old light shield. Placed the new light shield in place and installed the screw. 5 Minutes from start to finish.
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- Customer:
- PAUL from ALBUQUERQUE, NM
- Parts Used:
- WR17X3489
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
LIGHT SHEILD BROKE.
SNAPPED THE NEW SHIELD IN PLACE. DONE!
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- Customer:
- John from Newport Beach, CA
- Parts Used:
- WR2X4901
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers, Socket set
The fresh food door on the refrigerator would not stay closed
First I took everything out of the fresh food door, then I removed the top hinge cover using a philips head screwdriver, and a nutdriver for the two screws holding the upper hinge. Lifted the door off the bottom pin, and placed it on the floor. Then took off the bottom hinge and used the Dremel tool to grind off the rivet holding the broken door cam on the bottom hinge. Used a nut and bolt to hold the new cam in place, and put the lower hinge back on. Then replaced the other cam on the bottom of the door itself, using the nutdriver. (Be sure to buy two cams, and have the bolt and nut to replace the rivet). Reinstalled the bottom hinge, put the door on, replaced the top hinge, and presto! Works great! Thanks to the others on this site for their stories - really helped make it an easy and quick repair!
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- Customer:
- Jeff from Venice, FL
- Parts Used:
- WR2X4901
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Door Not Closing Tightly + Staying Open
Turned off water to ref , removed bottom kick plate , got a towel and disconnected the water line plastic fitting and un screwed the (2) tube clamps un screwed the coupling and ((carefully )) slid out the tube from the compression ferrels ! ( Be careful and do not break or distort them + remember exactly the order they are removed ! Slid the protector spring shroud from the plastic tube , took ogg the top hinge cover then remover the top hinge . Carefully lifted the door off feering the plastic tube through the bottom hinge with my foot ! Got the door off removed the bottom hinge + put the new on on, then removed the door cam which was broken on the bottom of the door , lifted the door up and carefully fed the water line through the new bottom hinge . Attached the top hinge and reassembled the rest same as I had dissambled it . Turned on water ( checked for leaks ) ! All working 100% a-ok ! This company is the best ! Ordered the part at 1 pm and had the part at 2 pm the following day many thanks : )
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- Customer:
- John from San Marino, CA
- Parts Used:
- WR2X4901
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Socket set
Door wouldn't close properly
First we removed the door. Then we had to hammer the old part off including the old rivot. We fould a screw that fit and put this piece on. We held the door in place and screwed the hinge on the main unit.
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- Customer:
- CYNTHIA from NEWARK, DE
- Parts Used:
- WR2X4901
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Wrench (Adjustable)
Refrigerator door won't close
First I removed the top hinge of the refrigerator door and then lifted it off the bottom assembly. I had to turn the door on its side to work on the bottom where the broken part was located. I unscrewed the bottom assembly and replaced the broken part with the new door cam. Put it all back together and now the door closes but must be manually pushed to close. When the door was working properly it would shut automatically when released from any position. I think I need to install an additional part - maybe a shim? to make it close automatically. That will be another story.
This was a fairly simple jog to do but since I did not have the proper tools it did take me longer than usual to remove the bolts. I'm happy I did it myself and saved a big repair bill! Thanks to the people at PartSelect.com.
This was a fairly simple jog to do but since I did not have the proper tools it did take me longer than usual to remove the bolts. I'm happy I did it myself and saved a big repair bill! Thanks to the people at PartSelect.com.
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- Customer:
- Fred from Union, NJ
- Parts Used:
- WR17X3489
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
The freezer light shield was broken.
I removed the ice maker,removed the broken piece of the old light shield,screwed the new light shield in place,and replaced the ice maker.It took all of 5 minutes.
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- Customer:
- Roger from Colleyville, TX
- Parts Used:
- WR17X11653
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
No water through door dispenser
Replaced flapper valve per website instructions. GE factory technician took two weeks to get here, charged over $100 for the call and told us we needed a new refrigerator door at a cost of over $500 to fix the problem. We sent him packing. After visiting the PartSelect website, the $5.88 PartSelect flapper valve fixed the problem. Amazing.
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- Customer:
- Kyoko from Bellevue, WA
- Parts Used:
- WR17X11653
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
frost/ice buildup in icemaker chute in the freezer door
The only difficult part was not knowing which parts had to be removed to gain access to the flapper to replace it. It appeared as if the frame around the control panel would have to be removed as well as the door handle; we tried but were not able to remove the frame. It turned out that the panel just popped out with the frame in place. Once we had access to the flapper, it was easy to replace it. The repair fixed the problem.
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- Customer:
- Travis from Hillsboro, OR
- Parts Used:
- WR17X3489
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Light Shield Broke Off
The light shield is only held in with a single screw, so it was the simplest install ever - unscrew the old light shield (in my case, the remaining piece of the light shield), put the new shield in place, and screw it down. Doesn't get any easier than that.
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- Customer:
- Brian from Louisville, KY
- Parts Used:
- WR2X4901
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
Door had sagged, wouldn't close well.
At first, I noticed the refrigerator door didn't close at the same level of the freezer door. I started to adjust the hinges and noticed a chewed up black 'washer' at the base of the door hinge. Ppartselect.com was awesome, in that I easily found the schematic of my fridge, and the part I needed. Ordering was a snap, and it came to the house pretty quickly.
Installation, first raise the door up as high as you can, then scotch it with wood blocks (closed door). This takes the pressure off the bottom hinge you must remove.
Taking the hinge off is a snap, but then the problem presented itself. The old door closing cam was riveted to the hinge. I couldn’t get the old one off! I ended up taking it to the garage and breaking out the Dremmel tool with the abrasive cutter (the one that will cut through nails. I ended up cutting off the rivet. This was a pain.
I then found a small nut/bolt and put the new piece on, then put it back into place and removed the blocks. Works good as new. The toughest part by far was getting the old cam off… but there may be some easier way to get the rivet out that I’m not aware of.
Good luck.
Installation, first raise the door up as high as you can, then scotch it with wood blocks (closed door). This takes the pressure off the bottom hinge you must remove.
Taking the hinge off is a snap, but then the problem presented itself. The old door closing cam was riveted to the hinge. I couldn’t get the old one off! I ended up taking it to the garage and breaking out the Dremmel tool with the abrasive cutter (the one that will cut through nails. I ended up cutting off the rivet. This was a pain.
I then found a small nut/bolt and put the new piece on, then put it back into place and removed the blocks. Works good as new. The toughest part by far was getting the old cam off… but there may be some easier way to get the rivet out that I’m not aware of.
Good luck.
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- Customer:
- Philip from S BURLINGTON, VT
- Parts Used:
- WR17X11653
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Remove front cover
Remove front cover did not remove wires remove ice and water unit took off flapper put new one on 5 minutes back together
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