XSS23GSKNCSS General Electric Refrigerator - Instructions
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- Customer:
- mike from Aguilar, CO
- Parts Used:
- WR55X10025
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
refrigerator and freezer stopped working
I replaced the three sensors, 2 in the freezer 1 in the refrigerator. This was rated as the most common problem. Did not fix the problem. I then checked the ohms on the new sensors then the old sensors they were all within .5 of each other. So I got smart and went down the list of causes on their list. I emailed partselect and asked what the parts should read. They replied with that information and it turned out to be the voltage converter on the compressor. I ordered the part on friday payed for overnight delivery and it arrived tuesday. This as you can imagine makes me angry. But the part was easy to install and my refrigerator started working right away. I would advise anyone with this problem to start at the top of the problem list use a multi meter check everything on the list and only replace part or parts that don't come up to standards. This will save time and money and hopefully fix the problem the first time as you are not switching out parts and hoping that it solves the problem.
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- Customer:
- Larry from Columbia, CA
- Parts Used:
- WR11X10010
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Feezer door would not always seal
Because the lever was broken, when you close the refrigerator door, the freezer door would unseal slightly causing frost to build up on the inside and outside of the door.
After removing the base grille, the repair was made by simply placing the new part in the slot where the old part was then re-attaching the spring from the part to the hook in the base of the refrigerator. Now replace the base grille with the two screws. Time: About 10 minutes. Tools: Phillips screwdriver, needle nose pliers.
After removing the base grille, the repair was made by simply placing the new part in the slot where the old part was then re-attaching the spring from the part to the hook in the base of the refrigerator. Now replace the base grille with the two screws. Time: About 10 minutes. Tools: Phillips screwdriver, needle nose pliers.
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- Customer:
- EDWARD from INDIAN WELLS, CA
- Parts Used:
- WR23X31507
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Fresh food section lights were all out, but the bulbs tested good elsewhere.
I popped the switch out using the blade of a small screwdriver and noticed that it connected with two wires via a slide on connector for each one. I noted the info on the old switch to identify which wire went to which terminal. I held each wire with a pair of pliers while I pulled the wire connector off the terminal on the old switch. I connected the two wires to the correct terminals on the new swith, and popped the switch back into the door frame. Easy, easy, easy and saved the $40 service call + parts cost!
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- Customer:
- Darrell from Long Beach, CA
- Parts Used:
- WR02X10782
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
door stop broken from fatigue
using a small socket wrench and star shaped driver I (1) removed the two screws that held the broken stop from the bottom of the door, and (2) replaced the new stop and screwed it back in. The most difficult part of the job was opening the door in order to access the second screw.
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- Customer:
- Tim from The Woodlands, TX
- Parts Used:
- WR17X11653
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Ice buildup. The Ice Machine was frosting over. Ice (due to frosting) would block the drop chute.
Unfortunately, the replacement part didn't come with instructions. The repair, nevertheless, was fairly straightforward. After removing the plastic parts that guide the ice through the door (by removing a few screws that attach the parts to the inside of the door), I was able to slip my hand into the ice maker dispenser and remove the old part. The part clips on. It is a tight fit through the funnel (from the outside of the freezer), however, and requires that the gasket first be "flipped" open wherein it unfolds 180 degrees. Doing this will make it easier to clip the new gasket onto the assembly.
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- Customer:
- James from Powell, TN
- Parts Used:
- WR71X10582
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
replace split shelf with solid one
The slideout shelf "assembly" comes without the
keeper tab, and as such is incomplete. You have to order it separately or rob it from the old one. If the old one is broken or you break it trying to get it out of the old one you're out of luck unless you ordered
the tab also. Other than that it's a no-brainer.
keeper tab, and as such is incomplete. You have to order it separately or rob it from the old one. If the old one is broken or you break it trying to get it out of the old one you're out of luck unless you ordered
the tab also. Other than that it's a no-brainer.
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- Customer:
- Gary from ROSETO, PA
- Parts Used:
- WR55X24064
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Freezer not getting cold enough to freeze ice cream
I took the advice off of your website about the only thing that will fix
the problem is change the run capacitor. I felt assured that I would
have a working refrigerator freezer after making this change. I was
pretty disheartened when it didn`t solve anything. I was not going to
take the new part back out after the small challenge of putting it in.
The next day I found out how to test the old capacitor and it was still
good. I will just have to eat the $49. I did learn not to take advice from
a website even if it seems like a sure thing
the problem is change the run capacitor. I felt assured that I would
have a working refrigerator freezer after making this change. I was
pretty disheartened when it didn`t solve anything. I was not going to
take the new part back out after the small challenge of putting it in.
The next day I found out how to test the old capacitor and it was still
good. I will just have to eat the $49. I did learn not to take advice from
a website even if it seems like a sure thing
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- Customer:
- Mark from Stuart, FL
- Parts Used:
- WR02X10782
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
Broken Door Stop
Suggest removing black plastic grill first to gain better access to door stop screws. The grill is attached by two phillips screws, one on either end and several metal spring clips in the middle. The door stop is held by two star shaped screws that are only visible with a mirror. Suggest using a bit attached to a small ratchet.
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- Customer:
- M &M Aviation from ESCANABA, MI
- Parts Used:
- WR55X10025, WR02X10668, WR02X10647
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Refrigerator side freezing food
Replaced both temp sensors worked good for 2 days then began freezing food. Looked into it further on line. Found small motorized door broken that controls the cold air from the freezer
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- Customer:
- Curt from Selma, NC
- Parts Used:
- WR51X10101
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
Stopped cooling
Removed panel from inside the back of the freezer section, by removing four screws. Then, sprayed the ice build-up on the coils, with hot water until all of the ice was melted away. (Note: be certain to plug the drain hole, and use several towels to catch the water drainage. ) Removed the Defrost Heater Element by removing two holding screws. Unplug the unit and pluged-in the new unit and replaced all screws as originally mounted.
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- Customer:
- Tim from Klamath Falls, OR
- Parts Used:
- WR60X10258
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
dispensed water but not cubes/crushed ice.
removed 3 screws with 1/4 " nut driver, unplugged 2 plugs by prying out on side tabs, removed bracket and motor. Used vice grips to hold motor shaft and used screwdriver to turn auger fork clockwise and remove. Unplugged two connectors from motor. removed 3 screws with 1/4" nut driver to remove motor. changed rubber boot from old motor to new. Reversed procedures to install new motor on bracket, auger fork, bracket in freezer, etc. Only difficulty getting both hands in narrow freezer compartment. Still didn't work, called repairman. When he got here I showed him the problem and lo and behold, now it would not dispense water. He diagnosed it as a bad motherboard, replaced it and all good now. Motherboard $150, diagnose and labor $90, but it is all good now and I even have a spare motor. The failing mother board causes strange howling noises at times and we discovered the compressor fan had also stopped working and in a short while I would have had a bad problem. Caught it just in time!!!
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- Customer:
- Henry from Larose, LA
- Parts Used:
- WR60X10258, WR02X11941
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Ice would not dispense
By reading another customers tip I decided that my problem was the exact same. I had to order the entire motor not just the auger because the motor shaft was stripped. Once you remove the motor, hold the shaft with a pair of vise grips and use a screw driver to turn the auger off clockwise. The threads are reversed. The new auger screws easily onto the new motor counterclockwise and installing back into the fridge was a snap.
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- Customer:
- Lisa from San Jose, CA
- Parts Used:
- WR55X26671
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
No freezer light
Unplugged the fridge, and opened the freezer. Unscrewed the light panel, small screwdriver. Removed the plastic bracket. Part was frozen and I broke one of the plastic mounts. Do not do this as I am not sure if I will have to live with my cable twist tie kludge or I can get another plastic bracket. Light board is just the PCB. You need to remove the old PCB and install the new one- remember the orientation and the fact that the plastic mount piece has specific sides you can identify by the width of the slots. This is for all the other women like me. Thanks.
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- Customer:
- david from penn valley, PA
- Parts Used:
- WR32X10885
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
meat drawer broke
the replacement part did not have the 3 screw holes needed to 100% replace the part that broke. however, i realized that the piece that fastens to these 3 screws is the slider cover piece (i dont know its name) that has the rubber gasket was sticking every time i opened the drawer and this was what caused the OEM part to break. anyone who has a GE profile with the meat compartment must know what i am talking about - it sticks and is a bit clunky to open (until the pressure breaks the pin holding the gasket as in my case).
i simply did not place that piece back when i put the replacement part in, and now it slides much more easily. the downside is slightly less seal for the meat compartment, but to me that isnt very important because that compartment does not need to be isolated from the rest of the fridge to do its job.
i simply did not place that piece back when i put the replacement part in, and now it slides much more easily. the downside is slightly less seal for the meat compartment, but to me that isnt very important because that compartment does not need to be isolated from the rest of the fridge to do its job.
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- Customer:
- George from Mount Prospect, IL
- Parts Used:
- WR23X31507
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Light switch shorting out causing open door alarm to go off
Easy fix, but they don't give you plenty of wire to work with. When I pulled the switch out it only had about an inch of wire that came with it. meaning if I didn't have a grasp on the wires as I was removing the switch they would have slipped back up the opening
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