MSK25ZADAAA General Electric Refrigerator - Instructions
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- Customer:
- Gregory from Zephyrhills, FL
- Parts Used:
- WR13X10020
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
My wife said, "the refrigerator door won't close".
Our refrigerator is a double door unit with ice and water in the left door. The right door was the one with the problem. It was 5:15 AM when the problem occured. I could see that the door was out of alighnment and had dropped down - preventing it from closing. I lifted the door and closed it. I wrote down the model number and found a detailed drawing of the appliance on the web site "partselect.com". When the hing earrived I compared it to the broken one. I removed all the food stored on the door, put several pieces of wood under the door to shim it to the same height as the adjacent door. I then removed two bolts from the refrigerator with a 1/4" socket set. I put the shim from the old hing aside for later. I removed two bolts from the door with the same socket -Note a metal tab had to be bent silghtly so the wrench could go on the head of the bolt- I removed the plastic cam and made note of its orientation and that of the shim above it on the door. I put the shim and new cam in place on the door and installed the 2 bolts. I inserted the pin of the new hing into the hole in the cam (I had just mounted) on the door. I put the shim (the one put aside earlyer) behind the hing and replaced the two bolts. I held the shim and hing up against the door as I tightened the two bolts. When I was satisfied that the bolts were tight I removed the wooden blocks that were holding the door up so the door was supported by the new bottom hing assembly. The door now opperates perfectly and the refrigerator was not taken out of service for the repair. Total time including cleanup was a little over 15 minutes.
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- Customer:
- Christopher from Roseville, MN
- Parts Used:
- WR13X10020
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Socket set
Fridge door wouldn't close easily like it used to
This is a sibe-by-side refrigerator/freezer that needed a new lower hinge set for the fridge door.
First I removed everything from inside the fridge door, closed it, then loosened the top hinge bolts with an 8mm socket on a 1/4-inch ratchet. Using an 8mm nutdriver, I removed one bolt and loosed the other just far enough to be able to lift the hinge and swing it out of the way. (These bolts are long. The nutdriver is faster than the ratchet but you need a ratchet or a wrench to first break them loose.) Then I just lifted the door off the bottom hinge and set it aside.
The plastic lower front grill was covering the lower hinge but that grill is just held at the ends by spring clamps -- popped off easily so I could get to the hinge bolts. Again, 8mm bolts, just remove & replace hinge. I also had to replace the upper half of the door closer cam, which is screwed to the bottom of the door, being careful that the holes lined up: cam, shim, door holes.
Now the tricky part was lifitng the door back on the lower hinge. (It helps to have an assistant at the bottom to locate the hole for you.) Once the door was up, I swung the top hinge over, ran the two bolts in finger tight with my nutdriver, checked & adjusted the spacing* of the fridge door and tightened the bolts. This was all very easy! (*^_^*)
*On a side-by-side, you'll want the door to be straight up & down with a consistent gap top to bottom with the freezer door. The hinge has some slack for adjustment by positioning the door, then tightening the bolts. You'll see what I mean.
First I removed everything from inside the fridge door, closed it, then loosened the top hinge bolts with an 8mm socket on a 1/4-inch ratchet. Using an 8mm nutdriver, I removed one bolt and loosed the other just far enough to be able to lift the hinge and swing it out of the way. (These bolts are long. The nutdriver is faster than the ratchet but you need a ratchet or a wrench to first break them loose.) Then I just lifted the door off the bottom hinge and set it aside.
The plastic lower front grill was covering the lower hinge but that grill is just held at the ends by spring clamps -- popped off easily so I could get to the hinge bolts. Again, 8mm bolts, just remove & replace hinge. I also had to replace the upper half of the door closer cam, which is screwed to the bottom of the door, being careful that the holes lined up: cam, shim, door holes.
Now the tricky part was lifitng the door back on the lower hinge. (It helps to have an assistant at the bottom to locate the hole for you.) Once the door was up, I swung the top hinge over, ran the two bolts in finger tight with my nutdriver, checked & adjusted the spacing* of the fridge door and tightened the bolts. This was all very easy! (*^_^*)
*On a side-by-side, you'll want the door to be straight up & down with a consistent gap top to bottom with the freezer door. The hinge has some slack for adjustment by positioning the door, then tightening the bolts. You'll see what I mean.
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- Customer:
- Ralph from Portland, OR
- Parts Used:
- WR13X10020
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
Door hinge cam crumbled
Simple job, empty the door shelves, remove top hinge, lift door off bottom hinge, remove bottom hing. The reassembly is the reverse, with a little cleaning along the way and a little white lithium grease on the hinge pins and cams.
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- Customer:
- Bennie from Gainesville, FL
- Parts Used:
- WR13X10020
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
The cam broke apart and the pieces were on the floor. The door did not close automatically. This was on the freezer side.
I used the same steps as described in other descriptions listed here. Since I was changing the hinge assembly on the freezer side the difference I discovered was that there was a nylon water hose inside the hinge assembly that I did not at first know how to remove. I finally called a repairman I happened to know and following his instruction simply snapped the hose loose where there was a connector and placed a cloth under it to catch the moisture that drained. Having done that, the rest of the assembly went just the same way as the other instructions listed here said that it would. Door now functions like new.
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- Customer:
- Wilbur from Waynesboro, PA
- Parts Used:
- WR13X10020
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Wrench (Adjustable)
Freezer hinge was worn
Shut off water and disconnected at factory joint at bottom hinge. Unplugged the electrical at the top hinge. Removed the door and installed new bottom hinge and cam assembly. Reinstalled the door and hooked water and electric back up. Part worked fine.
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- Customer:
- Stephen from Lafayette, NY
- Parts Used:
- WR13X10020
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
Cams on Hinge assembly broken, door didn't close properly
I supported door with 2* 6 scrap wood. I used cedar shingles to raise door to correct height.
Using a socket wrench, I removed the hinge from the fridge and the cam assembly from the door.
I installed the new hinge and cam using the shims thatwere behind the original parts.
I removed the 2*6 supports and the door now works perfectly.
Using a socket wrench, I removed the hinge from the fridge and the cam assembly from the door.
I installed the new hinge and cam using the shims thatwere behind the original parts.
I removed the 2*6 supports and the door now works perfectly.
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- Customer:
- Bobby from SENECA, SC
- Parts Used:
- WR13X10020
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
Refrigerator door would not shut
Removed old hinge assembly, bolted on new assembly-door shut like new
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- Customer:
- Linda from Manorville, NY
- Parts Used:
- WR13X10020
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
door wouldn't close
First I propped up the door. Then I removed the 2 screws that hold the hinge on. AT this point you do need someone else because the door swings loose. I attached the new bracket and lowered the door. It went verey smooth. I ordered the new bracket after reading the installation stories from others who just repaced the plastic pieces. Its worth the extra money to just put on a new bracket
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- Customer:
- Richard from Los Altos, CA
- Parts Used:
- WR02X10140
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
Hinge Cam Riser broke - door wouldn't self-close
I removed all of the items in the refrigerator door. I then removed the top hinge cover with a Philips screwdriver, and removed the two machine screws holding the top hinge using a socket wrench. This allowed me to lift the door off the bottom hinge pins and set the door on its side. I removed the two screws holding on the broken bottom hinge cam riser block and replace it with the new one. After tighening it back with a socket wrench, I tried to put the door back in place. I asked my wife to hold the door steady while I lay on the floor to guide the door downward over the bottom hinge pin. I then replaced the top hinge screws and checked the door. It still didn't close on its own! I realized I had to loosen the top hinge screws and adjust the door so that it stands more vertically (evening the gap with the freezer door). With this adjustment, the door closes fine.
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- Customer:
- John from Randle, WA
- Parts Used:
- WR32X1492
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
The vegetable pan was broken from closing the door on it too hard when still open
I just slide the new one in place, using exsisting sliders. I had to remove the old grab handle from old pan and snap it into place on new pan.
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- Customer:
- Frank from Las Cruces, NM
- Parts Used:
- WR13X10020
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Socket set
Lower door hinge cam worn out/door dropped, not sealing
Removed door contents to lower weight (good time to clean/disinfect door compartments), blocked and shimmed door up to correct fininished height. Removed lower hinge components (make sure shims positions are noted). Replaced w/new components and removed blocking. Easy job, should have done sooner.
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- Customer:
- David from Elk Grove, CA
- Parts Used:
- WR13X10020
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
cam closing washer broken
I propped up the door with 2x4 and shims to be level with the freezer door. Then removed the 2 screws holding the hinge to the main unit. Then removed the 2 screws holding the cam washer to the door.
Replacement was the reverse of disassembly. Be sure to tighten screws almost tight until both pieces are located correctly then fully tighten. Lift up refrigerator door slightly to remove shims and wood block.
I did the replacement myself but was nervous that the door would fall off the block and shims. I recommend having another person hold the door closed during the process.
Replacement was the reverse of disassembly. Be sure to tighten screws almost tight until both pieces are located correctly then fully tighten. Lift up refrigerator door slightly to remove shims and wood block.
I did the replacement myself but was nervous that the door would fall off the block and shims. I recommend having another person hold the door closed during the process.
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- Customer:
- Laurence from Dearborn, MI
- Parts Used:
- WR13X10020
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Screw drivers
Door would not close properly
I emptied everything from door compartments.I removed the top cover of the door pivot with a phillips screwdriver. I removed the two screws that that hold the pivot bracket with a 8 mm socket. Lift the door off the bottom pivot bracket. Remove the old bottom pivot bracket with an 8mm socket and replace it with the new cam bushings.You must replace both bushings on the bottom of the door and on the bracket that mounts to the base of the body of the refrigerator. Reinstall the door and screws .The doors should be level with each other if they are installed properly.If not check the freezer door .The bushings may be worn on that door also.
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- Customer:
- W from Northbrook, IL
- Parts Used:
- WR13X10020
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Wrench set
The bottom hinge broke
First, I removed all items on the door shelves and the shelves themselves to reduce the weight of the door. The door came off by itself because the bottom hinge had broken. Then I placed the door horizontal on the kitchen floor to have easier access to the bottom of the door. I had a piece of blanket under the door to prevent any scratch. I then removed two screws holding the door closing cam and shim and replaced them with the new parts. Next, I removed the base grill to have easy access to the old hinge assembly on the refrigerator itself. All I had to do was grab it firmly at either end and pull it forward. I replaced the hinge assembly with the new one. I removed the cover on the top hinge assembly and removed the two screws that secured that hinge (I was not able to put the door back without removing the top hinge assembly). All down hill from this point. Time to reinstall the door, aligning the bottom of the door cam over the hinge assembly and setting the door down on it making sure the door sets on the hinge assembly cams. To the top of the refrigerator. reinstalled the top door hinge assembly and cover (I had to make sure the door was standing straight vertically before I tightened the nuts), I also put a small amount of white grease into both the top and bottom hinges.
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- Customer:
- June from Maple Valley, WA
- Parts Used:
- WR13X10020
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
After replacing the door seal we saw that the door still did not seal because the lower hinge cam was worn.
Propped the door up with wood so we could change it without removing the whole door.
Removed &Replaced the cam and bracket quite easily. It did require 2 people, one to help hold the door while the other did the work.
Removed &Replaced the cam and bracket quite easily. It did require 2 people, one to help hold the door while the other did the work.
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