TFF24RAD General Electric Refrigerator - Instructions

Removed the top cover using a Phillips screw driver to access the top 2 screws holding the bracket. Once the bracket was removed, lifted the door off the bottom hinge. Replaced the door closing cam, replaced shims and screws. Placed the door back on the bottom hinge, inserted the top bracket and secured.
This was the ultimate resolution to the problem. The problem I encountered was getting all of the correct parts. It took me 3 tries to finally identify and receive the parts needed to make the repairs. Using Part Select made it easy because they had the parts I needed. My 3 tries were partly my error and does not reflect on Part Select. I would recommend others use Part Select when choosing their replacement parts.

Replaced both upper and lower cam's. Removed door from refrigerator, removed bolts on door cam on bottom of main door and replaced cam, then removed bolts from door hinge assembly, drilled out rivet holding on cam, replaced with new cam and re-riveted.

Just as your video described, although due to the age of the fridge, it took a bit longer to remove the defective switch. Your video made this so simple, I can't imagine why we lived with a dark fridge for so long! I was ready to buy a whole new fridge, as repairmen are often nonexistent for small repairs. I am the biggest fan of your company & it's repair video. THANK YOU SO MUCH

Your vidio was Brilliant !!i just followed your instructions

Took the door contents out and put them on the counter, took the door off the hinges by unscrewing the 2 screws on the top of the Fridge and lifting the door off the hinge onthe bottom. Then laid down the Fridge on the kitchen floor and replaced the Door Closing Cam, keeping in mind the order of the 3 shims and other things on the bottom of the door. Simple.

The bottom of the door was 5 " off the floor. A 2x4 block and a 4x4 block were pushed under the door and supported it while the water line was disconnected the hinge removed and the cam replaced. It was a simple fix and reading other people's experience made the repair so much easier.

removed the door, installed the cam riser, and reattached the door. It took longer to remove the contents in the door than it did to install the cam riser.

I did not realize I needed 2 cams to complete repair. Door cam was riveted in. I had to drill out rivet and replace with nut and bolt. Otherwise it went quite sommothly. At first I just replaced the cam on bottom of refridgerator but door was not quite right when closing. Further inspection showed the door had the other half of cam that also needed replacement. Needed 2 orders. Paid for 2 shippings.

I first removed all of the door contents. I then removed the door from its mountings by removing two screws at the bottom bracket. With the door lying on the floor I then removed the two screws holding the door cam assembly in place. I inserted the new door cam, then reversed the process replacing the four screws.

I Supported the door with wood blocks. Then used a socket wrench to remove both parts of the lower hinge. I had purchased 2 of these plastic closers as recommended. One of them must be cut off with a Dremel Tool or small grinder. A small bolt and nut replaces the rivet that was cut off. Reinstall it just as it was removed. Job complete.
Parts were delivered on time, web site instructions were excellent. I highly recommend PartSelect.com

The old plastic door closer cam on bottom of the the door had broken. What was left of it was held on by a hex head screw. There was also a fiber spacer under the cam that was broken. I made a new one out of a piece of aluminum, but cardboard probably would have worked.

Forgot to mention you have to take the door off first--loosen the two screws on the top hinge and lift the door out of the bottom hinge.

I found the self-closing sometimes won't work well until there is some weight in the door.

i'm glad I read this forum before ordering the part because you need two of the door cams. They're sandwiched together on the lower hinge.

I removed the top door hinge, lifted the door off from the lower hinge and layed it on the counter.

I then removed the lower hinge using a nut driver.
I had to grind the rivot head off that holds the door cam onto the hinge and use a nut & bolt to replace
the rivot.

I removed two screws at the top of the door, lifted the door off. I got lucky: the broken cam was the one on the door (easy to remove), not the one on the body of the refrigerator (tough to remove).
There is a shim which was also broken - no way to know that ahead of time. I bent a 5/8" lock washer flat and it served acceptably as a shim.
It would be helpful if PartSelect.com could include with its listing of the cam, the fact that (1) the shim will probably be needed, and (2) there's a very good chance that you'll need TWO of the cams as well.

removed top plate and raised the door off. I removed the L bracket from the fridge then noticed the part was rivited onto the L bracket. I cut the rivit and replaced the cam and used a small bolt and nut to sdecure it. Replaced the L bracket, the door, and the upper support. Only problem was the surprise rivit

First of all, It was Christmas and no extra money to pay a repairman.
i got on the computer and started looking for a parts breakdown for an older GE side by side.
I finally found it and located the part I thought we needed.
I looked at several parts dealers and yours had the best price.
anyway it arrived in just 2 days. My son helped me remove the door and we put the new part on and I just saved the cost of a service call.

Thank You