GTS20ICNBCC General Electric Refrigerator - Instructions

Your online instructions were easy to understand and follow. I replaced the outlet valve which took about 20 min. Then I had to dissasemble and remove icemaker to de-ice inlet tube and back wall of frezzer to defrost cooling fins. All to gether it took me about 1hr / 40 min. Frezzer now works just like new. Thanks for making it affordable and easy. Curt

Super easy, had my 15 year old do it (with my supervision).
Followed very clear Instructions that come with the replacement...
But, he could not get to the plug location until he removed 4 screws holding the motor assembly that spins the ice in the drawer and moved it out of the way...
Followed the rest of the instructions...
Works like a charm.

Followed the video demo and would have been done sooner but for limited work space- narrow freezer compartment and the release tabs on the electrical plug. First home repair that the air was not blue and got done in under time allocated.

Replaced single outlet valve for the ice maker

i swaped the valve it was very easy, but that did not take care of the proble :(

Went to GE website and researched the problem for the model, determined that it was 90% sure it was the Ice maker, I ordered it and it arrived the next day, installed it and it began working immediately,

After what I thought was a thorough troubleshooting of said problem I replaced the Water Valve Assy which was really easy as the video shared, but it did not fix my problem. I had forgotten to pull the water line apart at the coupling below the doors (this was a troubleshooting step in another area). The water not dispensing was due to the line being frozen! Putting all items in a cooler with a couple blocks of ice and leaving the freezer door open for the length of watching a movie, the water was flowing again. Still no ice though. Ice maker vs mother board at the rear of the fridge, Hmmmm. Went with the ice maker, watched video, ole Steve makes the plugs disconnecting look easy, I had to use a flat head screwdriver to open the clips (he doesn't mention that) and I had 4 screws where he had 3. Also he didn't mention about the instructions which gives you 3 options with your unit. I had to re-use my Plastic Stripper Plate along with the Fill Cup and Ice Maker Insert. After completion of installation and about a half hour later, I heard ice fall, Wooohoooo!!! Overall the experience will make me think to utilize PartSelect again when needed. Reasonable prices and decent shipping time. Now the freezer light is out...

I am a 68 year old woman that had hernia surgery (6) weeks ago so my friend did the replacement. I showed him the video of how to fix it and I felt like I could have done this myself because all you had to do was loosen a couple of screws to get into the back of refrigerator and pull out the bad part. It was like plugging in my cell phone for recharging I do everyday. Unbelievely easily. The price was great also. We priced part locally and they wanted $30.00 and your part was $18.25 plus shipping. Shipping was unbelievely quick also. It was shipped within (2) days after ordering. Very satisfied.

had to replace copper water line to valve

Seemed simple and intuitive B U T the water tube receiver fooled me. Seemed to be on backwards. So, like my wife suggested, I D I D then read the installation instructions. Yeah! It's amazing what you can do when you just RTI. :-0

Took everything apart without know what was wrong other than no ice. Worked through the parts from the water source to the ice maker. Thought it might be the water valve but ordered both the valve and the ice maker. Yeah! I have ice and in good timing with summer upon us:) Couldn't have finished it without the video, most of the rest was simply common sense. Single, female.

water runs in now but still does not make cubes. just keeps dripping until I shut the water off.

I took off the front cover of the icemaker assembly and found that the gears were not meshing properly and therefore slipping. I removed the front panel and found that the white plastic cam unit under the large gear wheel had disengaged from the hole in the front plate which is why the gears were slipping. I refitted the cam and wheel and it worked fine but stopped again for the same reason the next day. As the plate appeared to be buckled somehow (not user repairable) and, as the unit was leaking and pooling water (which froze) in the collection unit, I decided to change the whole icemaker.

Ordered about 1300 on a Thursday, it arrived the next day at noon and was fitted straight away. As others have mentioned, the extension cable required to fit into my old fridge made it quite cumbersome however with a bit of juggling and persuasion, I got it to fit into the cut out corner of the ice container so it is completely out of the way. Job done in about 35 minutes, making ice in an hour.

I watched the video and then read the instructions. Emptied and cleaned freezer compartment. Removed old unit and removed part of old unit to be used in new installation. I then installed the new unit and turned the water back on. I let the unit produce over night and through the first batch of ice away. Because of the various regrigerators this ice maker was used I had a little confusion recognizing our model, but worked through this problem useing some common sense. All around I'm very satisfied with the results.

Detached the old part from the refrigerator and disconnected the low voltage quick connect. Also disconnected the water line to the Ice Maker. Reinstalled the new part in the order it was disconnected and re attached the water line feed to the valve threaded connection. Turned water on and no problems.