FRT20NGCB5 Frigidaire Refrigerator - Instructions

I opened the box the bin came in and un wrapped it from the bubble wrap. I then washed out the bin and installed it in the door.

I first thought the defroster heater broke - took the back wall of the freezer off and cooling fins were fine. Then took the defroster timer out and opened it up. The contacts were badly burnt so the compressor and fan ran during only part of the cooling cycle. Replacing the timer took less than 5 minutes - turn off the power, remove one screw to take out the control box, cut the ground wire (new timer housing is plastic and does not have a ground connection), remove two screws to unmount the timer, unplug the old timer, plug in the new timer, fasten with two screws, put the control unit in and fasten with one screw, turn power back on.

real easy with the help of the video , made the difference

The instructions given to me by part Select were very good.I replaced the Timer- checked the heater with oham meter it was good- checked the door weather striping it was good and replaced the thermostat with new .So at this point I may need to call a professional unless some one has another solution.

1. Unplug the refrigerator.2. Remove the storage rack and back panel in the freezer. 3. Locate the thermostat. 4. Defrost the freezer coils , i used a hair dryer. 5. Remove the thermostat from the cooling coil and then clip the connecting wires close to the unit. 6. Strip the ends of these wires and connect these wires to the wires of the replacement unit using the supplied wire connectors. 6. Heat seal with a lighter the connections using the water shield sleeves provided and further wrap connections with electrical tape. 7. Reconnect the thermostat to the cooling coil at the location it was removed from. 8. Replace the freezer back panel removed earlierand the storage rack if you have one. 9. Plug the freezer back in. My refrigerator has been working ever since the repair. There are several YouTube videos available that walk you through the diagnoses and repair process. They are very good.

Part Select suggested probable causes and supplied videos of how to make the repair of a 25 yr.old refrigerator along with the specific parts to order. I was about to trash the old refrigerator but after replacing the parts for a total of about $40 and 1 hour of time it works fine now.

Unplug the refrigerator. You will ultimately need to remove the back panel of the freezer. But first, you will need to unscrew 2 screws on a small vertical fan vent and unscrew two screws on the fan. Maneuver the fan out of the round hole in the back panel and unplug the 3 prong wire connection. Then remove the fan. Unscrew the 4 remaining visible screwson the back pannel and remove the panel. This will expose the freon coils. On this model, the heater has two connections at the top of the coils. Unplug those wire connections. The heater extends down each side of the coils and along the bottom of the coils. Unhook two aluminum ties that connect the heater element to the coils. These ties stabilize the heater element and also prevents any current from flowing along the element because of the touching of two different metalic parts. Maneuver the heater element out of the coils. To install the new heater, reverse the above process beginning with installing the new heater element. If it hasn't already been done, it is good idea to test the old heater element with an ohm meter to make sure that the element is actually bad. The circuit should be open. This is the second heater element that I had to replace on this refrigerator, and it was actually burned in half both times, so I knew for sure the element was bad. Then test the new element to make sure it is good, and start the installation..

Ordered new parts, removed old parts, put in new parts. Done.

Turned off Refrigerator by thermostat switch in Freezer Compartment,(allowing for light to work in freezer). Then removed all food from freezer side,then all shelves & basket drawer. Next, unplugged refrigerator from electrical source. Removed back of inside of the freezer. Located the Thermostat for defrosting cooling coil. Removed and replaced with new part.(Tip-unplugged the wires for the original thermostat, remove from freezer and cut off and splice with connectors provided with new part, it's easier because you're not trying to do this in the narrow space of the freezer). Then attach the thermostat with new bracket and plug thermostat wires back in, replace back panel, shelves, plug in power supply, turn thermostat switch in Freezer to normal setting. Wait for Freezer to cool and replace food. It's currently working like new. BTW I thought I need a defrost time as well...however after I ordered that part and received it, I turned the existing defroster timer manually with a straight ended screwdriver very slowly and it cycled and the defrost rods glowed/functioned just fine. Therefore I didn't replace defrost timer. I'll save the new timer for future repair if needed. All in all it was fairly easy, and I didn't have to buy another fridge. I was really pleased with the service of this website...and the parts arrived very quickly via Fedex. Thanks www.partselect.com ! KJ

I original tried to repair the motor but was not able to. I remove the screws on the back plate and removed the the back plate. Removed the shroud for the motor and screws, unplug the power connection and removed the fan motor. Installed the new fan motor and reassembled everything. The refrigerator is working great.

I followed the advice of many people with the same problem, and replaced the Defrost Thermostat and Defrost Timer. Both repairs were relatively easy, and the problem appears to be solved. The replacement of the Defrost Timer is very easy (about 30 minutes), and I wish I had stopped at that step and waited 48 hours to see if that fixed the problem. But, I wanted to replace both parts that I had purchased - - In my refrigerator, access to the Defrost Thermostat is through the back of the freezer panel. Not too difficult to get to the area, but I had a bit of a problem in replacing the part, and might have been better-off to see if step 1 fixed the issue. The problem that I ran into is that I don't have a crimping tool, and crushed both of the connecting sleeves when trying to 'crimp' them with a set of wire-strippers. Rather than to invest in a crimping tool, I connected the wires and sealed with electrical tape - - Now that the issue is resolved, I will likely re-open and use a proper connecting sleeve (with a proper crimping tool). My advice is to buy both parts, and replace just the Defrost Timer first. Chances are good that it may fix your problem, and you are only out $20 for the second part, which you can leave in your junk drawer until you may need it some day! All in all, it was a great way to spend $40 and avoid a costly service call!

1st. replaced the defrost thermostat pn 5303918214 did not fix it next replaced the defrost timmer pn 215846602 that did not fix it,next replaced the defrost heater pn 5303918247 still did not fix it,has the same problem as when I started I don't know what to do next guess will call for a service tech to come out,or get a new refridgerator. Looks like I wasted my money on these parts. Refridgerators are not as easy to fix as yall make them out to be. I have to say all the parts were easy to install and your instructions and videos were great, they just did not fix my refrigerator Thanks Tom

I found this website via a google search and clicked on the link suggesting solutions for the symptoms I had. I decided to order the part (defrost timer) that was proven the larger percentage of time to fix my issue (warm refrigerator) but decided to also purchase the evaporator fan motor as it was suggested by my brother to replace it as well. We powered off the refrigerator and removed the back wall of the freezer and completely defrosted the unit. This seemed to be the most work and longest time to complete. We used a hair dryer to do this. Once the ice was gone, we replaced the defrost timer, which seemed to fix the warm refrigerator part. We didn't immediately swap out the evaporator fan as the power plugs did not connect properly and it was a little confusing on how to accomplish this. I called partselect back and they didn't have anyone that could talk to me throught the replacement process but recommended we call frigidaire. Meanwhile, we found out that the defrost timer corrected the warm refrigerator and now that the evaporator fan could move (no longer frozen in ice) it was making a lot of noise. So we contacted fridgidaire, and they were able to provide me with a similar video on connecting the power between the new evaporator fan motor and the refrigerator. . We ended up snipping both power connectors (from fridge and new part) and twisted the wires togehter and now the fan is moving without noise, the freezeer and refrigerator is working like a champ! Very happy outcome!

Removed the old burned out evaporator fan, and with the model# was able to find a replacement at PartSelect. I was really surprised that you had the exact part on a fridge that old. Installed the new fan, and the fridge is working beautifully. Thanks to PartSelect I was able to save several hundred dollars.

This is a top and bottom frige. I unplugged the fridge and I took off the sheld in the freezer and removed the blower fan cover and unplugged the fan to remove the back freezer panel. Be careful when moving the fan. It looks sensitive. I used a hair dryer to melt the frost to get to the screws. Because it was frosted the back panel was hard to take off. Don't force it too much, just keep melting the ice. Once it was off the radiator looking thing was completely frosted and iced over and I couldnt even see the thermostat. I started blowing it with the hair dryer and it started melting. It took an hour to get the ice melted enough to actually see and remove the thermostat. You may want to leave the fridge off for a day. I didnt have a choice because I didnt have anywhere else to place the food. I was using the freezer as the fridge. Thats how cool the freezer was. I cut the wires for the thermostat. Im sure you could check which is positive and which is negative. I just looked at the direction the wires went. This works but it is not guaranteed. Check for ground. Google it if you need to know how. I used the clamp connector things but I didnt have a clamper so I used a plier. It works but I didnt like how it clamped. The little tubing didnt work for me becuase I didnt have a solder gun to warm it up and using a match is not good. You'll burn the wire. Buy electric tape and wrap it around. Dont use regular tape. Go to home depot it costs 99 cents. Make sure all ice is melted. Go over everything with the hairdryer to melt the ice. You dont want it to start freezing and clog up the vents, expsecially the one that goes from the fan to the fridge. Before I put everything back together I changed the defrost timer because I figured its best to change it since you never know. I loosened the two screws but first I took offf the screw holding the timer panel. I changed the defrost timer and connected it back. Then I screwed everything together. Then I screwed in the back freezer panel but not the fan cover so I could see if the fan is working. I plugged in the fridge and the fan didnt work. If you look under the defrost timer panel, the timer has a round part that you can move with a flathead screwdriver. Move it lightly clockwise and the fan will start. I read that the fan goes for 8 hours and then it turns off for a half hour. Seems like a lot of time to be on but its been a week and the fridge and freezer are working real good. This website is good and the aprts are cheaper than Sears.