FGHI2164QF1 Frigidaire Refrigerator - Instructions
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Rail slides are made of plastic that broke and peeled like it were a package zip strip.
We needed to first select the correct part number. The diagram furnished at the website was sketchy and incomplete, but thanks to the helpful assistance of your patient customer service rep I was able to correctly identify and place the order for the correct part numbers. Each item arrived in lest than 48 hours using standard shipping charges [5-7 business days] much to my surprise. Disassembly and reassembly was very basic. It took longer to remove the food from the refrigerator shelf and pulling out the drawer than it did to unscrew the part and reassemble it hanging it back on the refrigerator brackets. In all it took less than 15 minutes including the removal and restocking the food back onto the refrigerator shelf. While I am not one to brag about repairing anything mechanical I must admit that this was a real morale boosting operation. Anybody with a screwdriver that is tall enough to reach the shelf and shelf brackets could repair these items. It almost took just as long to fill write this narrative as it did to do the repair. Thanks to the Customer Service Rep, she was very kind and reassuring.
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- Customer:
- Sheila M from Rosadale, NY
- Parts Used:
- 240350609
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Broke Pan Cover Glass Insert
It slips right on. The hardest was getrthe item unpacked. It was pacrvery well for shipment so it wouldn't get broken. This company has very nice customer service on the phone.
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- Customer:
- Nancy from Bellerose Manor, NY
- Parts Used:
- 240530811
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Needed new drawer for refrigerator to replace broken one.
I broke my drawer on a holiday Monday and Tuesday morning I had the new one in. your party was an exact match, even though the description said it might not be.
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- Customer:
- CHEE CHEE from Mims, FL
- Parts Used:
- 242201805
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
great staff
Just wanted to tell you that your staff were great!!!
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Drawer supports broken
The repair was very simple and watching the repair demo insured it would be. Received parts with in 4 days of ordering. Removed old shelf, took out phillips retaining screw and discarded old rails. installation was the reverse process.
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Both rails split, and the drawer would no longer stay in place
Remove the rails, and replace. Less than 5 min repair. VERY costly though for 2 pieces of plastic.
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- Customer:
- Eileen from Ledyard, CT
- Parts Used:
- 240350609
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Crisper cover glass broke.
A no brainer, just unpacked and placed on top of crisper!
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Broken drawer brackets
I removed the drawer and then I removed the shelf from the refridgerator! The brackets are held by one screw each. Installation was super simple!
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The Shelf Backets Were Broken
We unscrewed the old brackets, screwed on the new ones (with the old screws)and put the shelf back in the fridge! It took longer to take all the stuff off of the shelf than to do the repair.
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- Customer:
- Keven from East Aurora, NY
- Parts Used:
- 240350609
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
The glass over the crisper shattered while it was being cleaned
Just laid the new glass onto crisper bins.
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- Customer:
- Stephanie from GALLOWAY, NJ
- Parts Used:
- 240350609
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Broken Glass Pan Cover
Was Very Easy to Insert Glass .. Service was Excellent .I Definally would recommend and use this company again.
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- Customer:
- David from Los Angeles, CA
- Parts Used:
- 240350609
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
broken glass shelf
I Ordered the shelf and placed it in the fridge. The process was so easy and convenient, and the replacement part came early and I found myself wishing everything was this easy...
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Bottom shelf with glass broken/missing
Pulled out the broken shelf, glass was already missing. Inserted new shelf, placed glass piece on top, and inserted vegetable bins. Job done.
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- Customer:
- Kathryn from BUCKEYE, AZ
- Parts Used:
- 240350609
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Broken pan cover glass
Part arrived...took it out of the package....put it right in the fridge. Perfect fit.....thank you so much.
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- Customer:
- Ann from Metairie, LA
- Parts Used:
- 240350609
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Shattered crisper cover
Received the shelf viva delivery opened package took glass out put in fridge
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