FRT20NGCD5 Frigidaire Refrigerator - Instructions

I first thought the defroster heater broke - took the back wall of the freezer off and cooling fins were fine. Then took the defroster timer out and opened it up. The contacts were badly burnt so the compressor and fan ran during only part of the cooling cycle. Replacing the timer took less than 5 minutes - turn off the power, remove one screw to take out the control box, cut the ground wire (new timer housing is plastic and does not have a ground connection), remove two screws to unmount the timer, unplug the old timer, plug in the new timer, fasten with two screws, put the control unit in and fasten with one screw, turn power back on.

real easy with the help of the video , made the difference

Looked up troubleshooting info on your web site. Decided to replace the defrost timer. Ordered it using Paypal. Received the Shipment in about 1.5 days in Rural NC. Watched Your Video, cut off power to the fridge, removed the top self and unbolted the panel, removed the defective defrost timer, installed the new one and re-installed the panel and top shelf. Set the timer to defrost to check the operation (looked inside the freezer to see that the defroster was glowing red - it was) waited about twenty minutes to ensure that the fridge started cooling again. Fixed!

took out the old shelf and put the new one in

Just followed the online instruction video .It was very easy.

You guys at Partselect are the best!!! Went to your site, typed in my appliance symptoms, and received possible fixes. Ordered the suggested parts (under $50) on a Sunday night and got em Tuesday am. Installed the easiest one first and Voila!!!! Frig is working great. Thanks Bob S

open freezer door two screws just below unscrew slide piece to side unplug reinstall very simple.

I pick up very fast at these kind of small jobs but because of my very busy schedule I decided to call (2 times) technicians about my problem but none of them had any idea. About my repair, I removed the grill at the bottom of the refrigerator, unscrew a small plate (located on the bottom left side) that's holding the defrost timer. I plug on the new part, screw back the plate with the defrost timer and that was it. Don't forget to turn clockwise with your finger the timer until you hear a "click" and then turn it slightly more to the right. There is also a video on U-tube.

Remove 4 screws that hold up overhead controls, this is also the part that holds the light. Unplug the timer and replace. Super simple and runs great now. After you plug it in it may take a few minutes to kick on the compressor but it will. Also I was pleased it was a factory Frigidare part. Price was right.

pulled down the thermostat cover and unpluged the timer control and replaced it with the new part. total time to repair was about 15 min. there was a vidio on how to replace the new part that just informed me that I did it right!!!!very easy site to find what you are looking for!!!!

replaced the hinge pin then put the doors on and was finish.

replaced the defrosting timer and saved a lot of $ by doing it my self.

Took off the old crisper drawer cover supports with the screw driver and put the new ones with the screw driver and small hammer (really easy)thank you to your installation instructions video.

Unplugged the frig. Removed temp control module from frig, 1 screw with nut driver. Activated defrost timer by rotating adjustment until 2 clicks are heard. Removed two timer mounting screws, unpluged timer, plugged in the new timer, mounted it to the control module with 2 mounting screws. Replaced control module with the 1 mounting screw. Closed door and plugged it up.

first I replaced the timer control hoping thats the problem,unfortunately situation the same ice build up on the freezer.so I replaced the defrost thermostat.right now I'll still observing the condition if still the same.may be in couple days.so far its good.and to replace the parts is not difficult and easy.