FRT21P6BSB1 Frigidaire Refrigerator - Instructions

Put the pieces that came together, and crimped the retainers with padded pliers. Installed in to the door snap clip retainers 3 minutes start to finish.
The REALLY impressive part was that I did the standard FedEx shipping which was supposed to be 5-7 days. I received the parts 28 HOURS after I placed the order. This was way above and beyond the term "good" Customer Service. The service was OUTSTANDING. So much so that I got to place a call I seldom get to make back to PartSelect to thank them for the outstanding service. I give them 5 stars and will use them again as well as referring my neighbors and friends to this business.

Order parts on sat.afternoon,and got part on Tues.aand installed in less them 2 min.

Took out top shelf, remove old screw and rail . Replace with new

The parts were easily replaceable. No special instructions needed. Just identify and remove and replace. I didn't know which specific part needed to be replaced (both reported to fix my problem) but neither part was very expensive so I replaced both. No special tools needed. 1/4" nutdriver and phillips head screwdriver. Repair took about 30 minutes. I did have to make an adjustment on the defrost timer (a small dial on the unit) I just set it how the old part was set. I immediately knew it was going to work when I plugged the refrigerator back in and the fan motor inside the freezer kicked on. Easy peesy...

Before buying the part, I watched your video and realized it was extremely simple to remove and replace. Item was to take 7-10 days and I received it in 4. Took longer than 15 minutes because I had to move the fridge forward, get my tools and a vacuum, get a cup of coffee and get to it. Very easy and the video was exactly step by step. It took longer to vacuum all of the dust bunnies than to replace the part.

Honestly, I was in the market to buy a new refrigerator but now I believe I'll wait several more years. Thank you for your support.

REMOVED STUFF FROM SHELVE AND THEN REMOVED SHELVE AND TURN UPSIDE DOWN REMOVED SCREWW AND REPLACED RAIL AND DRAWERIN TRACKS REINSTALLED SCEW AND RETURNEED TO REFRIGERATOR

I followed your video instructions, is very important to have this information.

I initially replaced the defrost timer, and later replaced it and the defrost thermostat. The defrost thermostat was the faulty component

I followed the instructions on your website, made it a simple as possible. Very tight work area sometimes fingers only, but a little patience works.
Saved at least $300. By not paying a repair person.

I watched the instructional video and did what it said.

There is no way to complete the repair with the wrong part, You have had my order since June 22nd, 2020 and the incorrect part arrived October 27th, 2020. You charged $7.79 plus $1.06 tax and $9.95 shipping. Please refund the entire amount including the shipping, since I did not ask you to ship the incorrect amount.

Came across your site and upon checking site out, I ordered the above parts. Repair was easy, thanks to your tutorial. Did not fix problem, so I posed a question to your site and it was recommended I replace the evap fan. I ordered that part. Thank goodness for next day shipping.
That repair was easy as well, thanks to feedback from one of your other customers who had a similar issue. That repair did fix the problem.

From most posts I've read, the defrost timer was the culprit so I blindly ordered one. Easy install but did not fix the problem so I broke out the ohm meter. The only other 2 items it could be all tested good with my meter so I bypassed the defrost thermostat (per forum help...actually quite easy)and it defrosted fine, which told me I needed a new defrost thermostat. Installed fairly easy and problem gone.

Followed the installation instruction for both parts now both the freezer and refrigerator are getting cold

I had to cut the replacement bars to the correct length. But everything else was easy. The quality of the repacement bars is much better than the originals. Thanks!