FRS20QRCD3 Frigidaire Refrigerator - Instructions

The temperature was slowing rising in the refrigerator section of a side-by-side. As a precaution, I changed out the defrost timer and defrost thermostat. The parts were not expensive. I then tested the defrost heating element with a multimeter and found the actual culprit was a burned out heater coil. I ordered the part one day and it was delivered by FEDEX the next day. The three parts were much cheaper than a new refrigerator and took little time to install, thanks to the Parts Select website and the how-to-install videos. Now the fridge works great and we saved having to buy a new appliance.

Part Select suggested probable causes and supplied videos of how to make the repair of a 25 yr.old refrigerator along with the specific parts to order. I was about to trash the old refrigerator but after replacing the parts for a total of about $40 and 1 hour of time it works fine now.

Took a while to get the front off the drawer, but once we did, it slid right into the part you sent and YOU SAVED ME MONEY! Thank you so much!

The instructions given to me by part Select were very good.I replaced the Timer- checked the heater with oham meter it was good- checked the door weather striping it was good and replaced the thermostat with new .So at this point I may need to call a professional unless some one has another solution.

1. Unplug the refrigerator.2. Remove the storage rack and back panel in the freezer. 3. Locate the thermostat. 4. Defrost the freezer coils , i used a hair dryer. 5. Remove the thermostat from the cooling coil and then clip the connecting wires close to the unit. 6. Strip the ends of these wires and connect these wires to the wires of the replacement unit using the supplied wire connectors. 6. Heat seal with a lighter the connections using the water shield sleeves provided and further wrap connections with electrical tape. 7. Reconnect the thermostat to the cooling coil at the location it was removed from. 8. Replace the freezer back panel removed earlierand the storage rack if you have one. 9. Plug the freezer back in. My refrigerator has been working ever since the repair. There are several YouTube videos available that walk you through the diagnoses and repair process. They are very good.

with patience

I followed the advice of many people with the same problem, and replaced the Defrost Thermostat and Defrost Timer. Both repairs were relatively easy, and the problem appears to be solved. The replacement of the Defrost Timer is very easy (about 30 minutes), and I wish I had stopped at that step and waited 48 hours to see if that fixed the problem. But, I wanted to replace both parts that I had purchased - - In my refrigerator, access to the Defrost Thermostat is through the back of the freezer panel. Not too difficult to get to the area, but I had a bit of a problem in replacing the part, and might have been better-off to see if step 1 fixed the issue. The problem that I ran into is that I don't have a crimping tool, and crushed both of the connecting sleeves when trying to 'crimp' them with a set of wire-strippers. Rather than to invest in a crimping tool, I connected the wires and sealed with electrical tape - - Now that the issue is resolved, I will likely re-open and use a proper connecting sleeve (with a proper crimping tool). My advice is to buy both parts, and replace just the Defrost Timer first. Chances are good that it may fix your problem, and you are only out $20 for the second part, which you can leave in your junk drawer until you may need it some day! All in all, it was a great way to spend $40 and avoid a costly service call!

This is a top and bottom frige. I unplugged the fridge and I took off the sheld in the freezer and removed the blower fan cover and unplugged the fan to remove the back freezer panel. Be careful when moving the fan. It looks sensitive. I used a hair dryer to melt the frost to get to the screws. Because it was frosted the back panel was hard to take off. Don't force it too much, just keep melting the ice. Once it was off the radiator looking thing was completely frosted and iced over and I couldnt even see the thermostat. I started blowing it with the hair dryer and it started melting. It took an hour to get the ice melted enough to actually see and remove the thermostat. You may want to leave the fridge off for a day. I didnt have a choice because I didnt have anywhere else to place the food. I was using the freezer as the fridge. Thats how cool the freezer was. I cut the wires for the thermostat. Im sure you could check which is positive and which is negative. I just looked at the direction the wires went. This works but it is not guaranteed. Check for ground. Google it if you need to know how. I used the clamp connector things but I didnt have a clamper so I used a plier. It works but I didnt like how it clamped. The little tubing didnt work for me becuase I didnt have a solder gun to warm it up and using a match is not good. You'll burn the wire. Buy electric tape and wrap it around. Dont use regular tape. Go to home depot it costs 99 cents. Make sure all ice is melted. Go over everything with the hairdryer to melt the ice. You dont want it to start freezing and clog up the vents, expsecially the one that goes from the fan to the fridge. Before I put everything back together I changed the defrost timer because I figured its best to change it since you never know. I loosened the two screws but first I took offf the screw holding the timer panel. I changed the defrost timer and connected it back. Then I screwed everything together. Then I screwed in the back freezer panel but not the fan cover so I could see if the fan is working. I plugged in the fridge and the fan didnt work. If you look under the defrost timer panel, the timer has a round part that you can move with a flathead screwdriver. Move it lightly clockwise and the fan will start. I read that the fan goes for 8 hours and then it turns off for a half hour. Seems like a lot of time to be on but its been a week and the fridge and freezer are working real good. This website is good and the aprts are cheaper than Sears.

Removed shelving, and rear panels. Replaced condenser fan and defrost thermostat. Defrost coil ohmed fine. Reassembled and plugged in fridge with thermometers inside. Freezer at 22degrees and fridge at 32 degrees. My first time repairing a fridge. the partselect videos were very helpful.

1st. replaced the defrost thermostat pn 5303918214 did not fix it next replaced the defrost timmer pn 215846602 that did not fix it,next replaced the defrost heater pn 5303918247 still did not fix it,has the same problem as when I started I don't know what to do next guess will call for a service tech to come out,or get a new refridgerator. Looks like I wasted my money on these parts. Refridgerators are not as easy to fix as yall make them out to be. I have to say all the parts were easy to install and your instructions and videos were great, they just did not fix my refrigerator Thanks Tom

I followed the advice posted by others at parts select website. This made the repair process easier. Everything went very well, and my refrigerator is working just fine. I definitely will use parts select in the future for any appliance parts and repairs I may need.

Make sure the drawer is very clean and there is no residue at the base of the drawer. If needed put very hot water in the drawer to disolve any gunk. Then pry the lip on the reverse side of the drawer with a screw driver. then the front will slide up and come off easily. If the drawer has any gunk in it, the front will not come off.

I went on partselect put in make and model number, a list showed the probable cause. I watched the how to video. When I received the part in short order I loosened 2 screws disconnected the wiring plug (sprayed it with contact cleaner) pluged it in, removed screws from old part put them in new one. Put timer back in its location and tightened the screws. Very eazy, works fine.

I pick up very fast at these kind of small jobs but because of my very busy schedule I decided to call (2 times) technicians about my problem but none of them had any idea. About my repair, I removed the grill at the bottom of the refrigerator, unscrew a small plate (located on the bottom left side) that's holding the defrost timer. I plug on the new part, screw back the plate with the defrost timer and that was it. Don't forget to turn clockwise with your finger the timer until you hear a "click" and then turn it slightly more to the right. There is also a video on U-tube.

Removed front panel out of existing drawer, it slid up and out, slid it into new drawer, drawer was as good as new!