FRT21C5AQ7 Frigidaire Refrigerator - Instructions

Actually my wife did the repair. She emptied the shelf then lifted it out. Pushed the glass out from bottom of crisper. She put in new crisper pan and put in glass shelf. Restocked the drawers and she was done.

Thawed out freezer, I recommend laying a couple old towels in freezer to soak up melted ice. Replaced old thermostat with new part. Removed 2 screws, removed back plate, unplugged 2 connectors and cut 2 wires. Crimped in new thermostat and repositioned to original part location. Reconnected plugs as I reinstalled back plate. Installed 2 screws and connected power. Works like new! Trouble shooting and part installation video is very helpful, great site!

i opened the fridge door and slid it into place

The parts were easily replaceable. No special instructions needed. Just identify and remove and replace. I didn't know which specific part needed to be replaced (both reported to fix my problem) but neither part was very expensive so I replaced both. No special tools needed. 1/4" nutdriver and phillips head screwdriver. Repair took about 30 minutes. I did have to make an adjustment on the defrost timer (a small dial on the unit) I just set it how the old part was set. I immediately knew it was going to work when I plugged the refrigerator back in and the fan motor inside the freezer kicked on. Easy peesy...

I watched the instructional video and did what it said.

I followed your video instructions, is very important to have this information.

Before buying the part, I watched your video and realized it was extremely simple to remove and replace. Item was to take 7-10 days and I received it in 4. Took longer than 15 minutes because I had to move the fridge forward, get my tools and a vacuum, get a cup of coffee and get to it. Very easy and the video was exactly step by step. It took longer to vacuum all of the dust bunnies than to replace the part.

Honestly, I was in the market to buy a new refrigerator but now I believe I'll wait several more years. Thank you for your support.

I initially replaced the defrost timer, and later replaced it and the defrost thermostat. The defrost thermostat was the faulty component

I followed the instructions on your website, made it a simple as possible. Very tight work area sometimes fingers only, but a little patience works.
Saved at least $300. By not paying a repair person.

Required a trip to the hardware store. Online research showed that Gorilla Glue would hold gasket in place and was recommended for that task. Needed to glue each side separately to keep the spline in the groove. Took far longer than it should have!

There is no way to complete the repair with the wrong part, You have had my order since June 22nd, 2020 and the incorrect part arrived October 27th, 2020. You charged $7.79 plus $1.06 tax and $9.95 shipping. Please refund the entire amount including the shipping, since I did not ask you to ship the incorrect amount.

removed control unit at top of fridge,that houses light ect.
4 screws,replaced plug in repair part
the $25 dollar part from partselect.com saved me the 270.00 estimated repair charge Quoted by sears

From most posts I've read, the defrost timer was the culprit so I blindly ordered one. Easy install but did not fix the problem so I broke out the ohm meter. The only other 2 items it could be all tested good with my meter so I bypassed the defrost thermostat (per forum help...actually quite easy)and it defrosted fine, which told me I needed a new defrost thermostat. Installed fairly easy and problem gone.

Ordered the part. When it arrived (extremely fast delivery), took the old part off and put the new part in. Perfect fit. Took less than one minute to exchange the old with the new.

Thanks a lot for such a wonderful, pleasant experience. Would heartily recommend your services to anyone in the market.

D. Hall

removed freezer door and installed the new one. This was a pretty easy thing to do, although putting the old handle on the new door was a challenge. No knowing that there is a plastic piece holding the top of the handle i broke the that piece and had to order another one. Mean while the freezer was making alot of frost inside, so that had to be cleaned after the new part came.