GR396LXGZ1 Whirlpool Range - Instructions
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8" surface element stayed on high.
Pulled range out from wall, unplugged AC, unplugged infinite switch, plugged in new switch, broke off end of stem, plugged AC in put range back and tested.
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- Customer:
- Sean from LISLE, NY
- Parts Used:
- WP3149400
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Could not control temperature for 8" burner (front right).
The repair was easy. I unplugged the stove, removed back panel, pulled knob and removed 2 screws to remove switch. Unplugged old switch, plugged in new one and installed the 2 screws for switch. Had to snap off stem for new switch to fit knob (easily done with pliers with provided notch). Put knob and back panel back on. Total time, maybe 20 minutes.
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- Customer:
- Frank from COLUMBIA, TN
- Parts Used:
- WPW10308477
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Heating element, broken
Unplugged appliance, removed the 2 screws that mount element. Unhooked the electric wires,with pliers.
Connected, the wires to new element replaced the 2 screws. And was done in about 9 minutes.
Connected, the wires to new element replaced the 2 screws. And was done in about 9 minutes.
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- Customer:
- Marc from SUNRISE, FL
- Parts Used:
- W10823711
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Element burn. Not working.
Element was sent by buyer, As they recommended, when model of stove given to them. It was upper right rear. When element came. First took off old element. ...Match both element , new element did not look exactly the same, small variation. It did not come on.. I moved old element from left side to right side . Old element worked on both side .. tried new element on left side also.. still didn't work.. so I called right away and explained.. new element did not work.. not defective, but, just wasn't the right one.. I had a specialist came and check it out also. I was told wrong element.
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- Customer:
- Casey from WARBA, MN
- Parts Used:
- WP3149400
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Burner would stay on when switch set to low heat
Unplug and pull out range.
Unscrew the back of the range with Phillips #2.
Unplug wiring harness from switch.
Unscrew the switch from the front of the range with P2 driver.
Install and plug in new switch.
Remove the spring steel knob retainer from shaft.
Cut off extra knob shaft with dremel to match others (there is a narrow segment at the proper length).
Reinstall knob retainer, knob, and range panels.
Unscrew the back of the range with Phillips #2.
Unplug wiring harness from switch.
Unscrew the switch from the front of the range with P2 driver.
Install and plug in new switch.
Remove the spring steel knob retainer from shaft.
Cut off extra knob shaft with dremel to match others (there is a narrow segment at the proper length).
Reinstall knob retainer, knob, and range panels.
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- Customer:
- John from KENNEWICK, WA
- Parts Used:
- WP3149400
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
R/Front Range Element would not change to Med or Low setting. Stayed on full hot and burned food.
I disconnected power cord from house current. Removed back panels (2). I then removed round knob on front of range. I then removed the 2 screws holding the switch in place. After doing that, I gently removed the actual switch itself from back of face panel. I then separated the 2 elements of the switch.
I took new replacement switch and reinstalled the 2 parts of switch and placed back into hole in face panel. I reinserted the 2 front screws that holds the switch in place. I put the selection knob back on. However, the knob does not fit tightly. The shaft on the switch itself is to long, but the switch works fine. You do not even know that knob sticks out further than before. I plugged unit back into house current and tested range element to see if it works. It did so with no problem. I then replaced rear panels and secured all screws back to their original location and that was all there was to it.
No problem. Was a fast and effective installation.
I took new replacement switch and reinstalled the 2 parts of switch and placed back into hole in face panel. I reinserted the 2 front screws that holds the switch in place. I put the selection knob back on. However, the knob does not fit tightly. The shaft on the switch itself is to long, but the switch works fine. You do not even know that knob sticks out further than before. I plugged unit back into house current and tested range element to see if it works. It did so with no problem. I then replaced rear panels and secured all screws back to their original location and that was all there was to it.
No problem. Was a fast and effective installation.
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- Customer:
- michael from mesa, AZ
- Parts Used:
- W11230488
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
chemical etching of black painted finish on drawer front panel
took out the drawer by removing two fillips head screws, four more screws removed the drawer front. Two plastic push pins and the front panel was off. Put the new panel on secured it with the pins, attached it back on the drawer front, put in the screws and slid the drawer back in the stove, put the two screws back in, done deal!
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- Customer:
- Steve from GREENBRIER, TN
- Parts Used:
- WP3148952
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Screw drivers
could not control the temp of the element
take off back panel, simply unplug the old switch and plug in the new one. Simple
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- Customer:
- Ralph from MARION, OH
- Parts Used:
- WP3149400
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Burner didn’t work right
Replaced switch. Works right now.
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- Customer:
- George E from OCALA, FL
- Parts Used:
- 3184020
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
the fastener became loose and dropped into the stove
This is a cook stove that is used 5 months a year. We have not fixed it yet because we are now in Florida the stove is in New York. We ordered that part just before we left NY for FL so the repair will be done in June of 2021.
George Clark
George Clark
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- Customer:
- Karen from Oklahoma City, OK
- Parts Used:
- 814381
- Difficulty Level:
- Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Screw drivers
I was trying to remove the oven door so I could clean the glass. Spills had run down between the layers of glass.
This oven probably was manufactured in the '60s when the house was built. The door doesn't just pull off like the newer models. These pins fit into small holes on the oven hinges. I inserted the pins and lifted the door to a 45 degree angle, before pulling the door completely off. Now that turned out to be the easy part. I then proceeded to completely dismantle the door. It actually has 4 glass layers which had to be cleaned individually. The hardest part of all was actually remembering how to put it back together again. I put the door back on just as I had removed it, then took out the pins, and I was finally done! This was not an easy project, BUT the results look great.
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- Customer:
- ELAINE from SILVER SPRING, MD
- Parts Used:
- WP3196231
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- Less than 15 mins
THe original knob found its way into my garbage disposal and was broken. I needed to freplace it.
I decided NOT to crawl under my stove top to find the correct model no. of the unit, as recommended in the Help section of the website. Instead I just guessed. It arrived, and of course didn;t fit. So I crawled under the stove top, got the correct model no., and instantly found the correct part to order. Part Select instantly honored my request for a refund on the first part and the correct part is on its way. So I ended up paying two delivery charges instead of one. LESSON LEARNED.
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- Customer:
- PHILIP from NORTH PORT, FL
- Parts Used:
- W10856603
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
element not working properly
Remove 2 screws inside oven holding element . Remove screws holding back panel. Plug wires (2) into new element.Install back panel . Done.
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- Customer:
- James from HILTON, NY
- Parts Used:
- W10823711
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers
Coil shorted out.
Removed cooktop, wiring and coil. Marked where wires went on limiter
tabs. Ordered coil 1200 Watt, received a 1500 one. Sent back to PS with prepaid shipping label {great}. New one had a different limiter tab arrangement. The instructions included warned this but doesn't tell you where to put the wiring. Instructions say to remove the old limiter and put it on the new coil but this can not be physically be done plus who would want an old limiter on a new coil.
Found a YOU TUBE video on how to test and place wires on limiter switches which shows the number letter sequence on the ceramic part. Maybe PS will put that info in their instructions. Coil works great !!
tabs. Ordered coil 1200 Watt, received a 1500 one. Sent back to PS with prepaid shipping label {great}. New one had a different limiter tab arrangement. The instructions included warned this but doesn't tell you where to put the wiring. Instructions say to remove the old limiter and put it on the new coil but this can not be physically be done plus who would want an old limiter on a new coil.
Found a YOU TUBE video on how to test and place wires on limiter switches which shows the number letter sequence on the ceramic part. Maybe PS will put that info in their instructions. Coil works great !!
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- Customer:
- Kevin from Greensboro, NC
- Parts Used:
- W10856603
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Oven Demon Possession
Our repair was extrodinarily easy. As my husband was taking out the old element and the oven was off, the element heated up and actually burned him. He readjusted it and it refused to heat again. We figured at that point that there must be a short, so we never even opened the box with the new element. A short time later we decided to use the top of the stove for soup and a small fire started in the oven. We turned off the braker at that point and ordered a new oven.
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