GERP4120SB2 Whirlpool Range - Instructions
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- Customer:
- Nancy from SAN FRANCISCO, CA
- Parts Used:
- WPW10118455
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
Exterior glass of oven door broke spontaneously
We cheated; a local appliance repair company was called & the tech guy repaired it in 10 - 20 minutes. Couldn't be happier.
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- Customer:
- LOUIS C from GRAND JCT, CO
- Parts Used:
- WP3149404
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Dual burner would go to highn heat.
Watched video & did just guy in video did. Very easy job & the burner works like new.
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- Customer:
- Marc from SUNRISE, FL
- Parts Used:
- W10823711
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Element burn. Not working.
Element was sent by buyer, As they recommended, when model of stove given to them. It was upper right rear. When element came. First took off old element. ...Match both element , new element did not look exactly the same, small variation. It did not come on.. I moved old element from left side to right side . Old element worked on both side .. tried new element on left side also.. still didn't work.. so I called right away and explained.. new element did not work.. not defective, but, just wasn't the right one.. I had a specialist came and check it out also. I was told wrong element.
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- Customer:
- Yafa (and David) from Bothell, WA
- Parts Used:
- 8009
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver
Replacing the bulb in the freezer side
Removed the ice brucket,
Removed the light shield by releasing one screw using a nutdriver.
Replacing the bulb and reinstalled the light shield.
Your web site is one of the best and most helpfull service sites I ever used. Just wish that in the future you will ship parts overseas.
Removed the light shield by releasing one screw using a nutdriver.
Replacing the bulb and reinstalled the light shield.
Your web site is one of the best and most helpfull service sites I ever used. Just wish that in the future you will ship parts overseas.
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- Customer:
- Marsha from Clermont, FL
- Parts Used:
- WPW10181986
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Oven not reaching temperature
Simple-pulled range away from wall, unplug from socket. Removed back panel unscrewed thermoses and replace. Put back panel back on plug in, tested temperature setting before sliding range back on place
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- Customer:
- michael from mesa, AZ
- Parts Used:
- W11230488
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
chemical etching of black painted finish on drawer front panel
took out the drawer by removing two fillips head screws, four more screws removed the drawer front. Two plastic push pins and the front panel was off. Put the new panel on secured it with the pins, attached it back on the drawer front, put in the screws and slid the drawer back in the stove, put the two screws back in, done deal!
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- Customer:
- Rosalind from APOLLO, PA
- Parts Used:
- WPW10181986
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
the oven temperature was not working right. I installed a new oven sensor. Works get now
Watch the video...
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- Customer:
- Paul from HARMONY, MN
- Parts Used:
- WPW10181986
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
temp level uneven
after watching the video, installed the temp sensor. Super easy
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- Customer:
- phillip from RUTH, NV
- Parts Used:
- W10823692
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
small inner burnner out
looked on internet on how to remove top. an easy fix after watching video
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- Customer:
- David from ENID, OK
- Parts Used:
- W11594027
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
oven light kept burning out instantly
Replaced the oven light with a new one but it burnt out as soon as I turned it on. Therefore I decided a new socket may help.
My whirlpool apparently has the old style socket which is pictured in partselect part #PS12584564. The old style socket has to two metal arms that retain it against the metal reflector.
The part that will come (#PS12584564) however is the new style that whirlpool has changed to, apparently. It is not as pictured. The socket and the reflector have different retention devices.
I used screw drivers to bend the two metal arms away to release the socket. Then I had to use allen wrenches to bend the reflector's retention tabs away.
Once I had the old socket, reflector, and lens replaced I just followed the video on partselect for part #PS12584564
My whirlpool apparently has the old style socket which is pictured in partselect part #PS12584564. The old style socket has to two metal arms that retain it against the metal reflector.
The part that will come (#PS12584564) however is the new style that whirlpool has changed to, apparently. It is not as pictured. The socket and the reflector have different retention devices.
I used screw drivers to bend the two metal arms away to release the socket. Then I had to use allen wrenches to bend the reflector's retention tabs away.
Once I had the old socket, reflector, and lens replaced I just followed the video on partselect for part #PS12584564
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- Customer:
- Patricia Josephine from N RICHLND HLS, TX
- Parts Used:
- W10823692
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Replace old Element
The new element wiring placements were totally different from the old element. Lucky for me the lettering printed on the terminals for each pole was the same as on the old one. It was just a matter of matching up each terminal pole lettering. The instructions that came with the new element were of no help at all. Youtube was my best helper.
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- Customer:
- Rita from COOPERSBURG, PA
- Parts Used:
- W10823711
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
Burned out burnrr
Went well. Husband, who has some appliance repair experience, did repair in less than a hour. Replacement burner was not an exact duplicate of original but he was able to adjust for that.
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- Customer:
- Sergio from JENSEN BEACH, FL
- Parts Used:
- W10823711
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Burner did not heat up
Access to burner nothing like on-line videos:
1) Remove 4 screws under front control panel. (Oven door needs to be open.)
2) Remove 2 flat head screws on sides of control panel. This will loosen control panel. Capture control panel to keep from hanging from wires/connectors. I used hooks made from a wire hanger.
3) Remove 2 screws to remove two steel panels on either side of stove.
4) Remove rear screw of the 2 front screws now exposed and 2 rear screws near top of stove.
5) Carefully flip over glass top being careful not to pull on the wires.
6) Identify burner to be replaced. Note 2 numbers where two clamps are attached to burner.
7) Using 3/8” nut driver, remove screws to allow removal of burner. Remove wires per included instructions. Remove burner.
8) Place new burner under clamps and align to the holes by the two numbers noted in step 6 above.
9) Connect wires to new burner as per included instructions.
10) Reverse removal steps.
1) Remove 4 screws under front control panel. (Oven door needs to be open.)
2) Remove 2 flat head screws on sides of control panel. This will loosen control panel. Capture control panel to keep from hanging from wires/connectors. I used hooks made from a wire hanger.
3) Remove 2 screws to remove two steel panels on either side of stove.
4) Remove rear screw of the 2 front screws now exposed and 2 rear screws near top of stove.
5) Carefully flip over glass top being careful not to pull on the wires.
6) Identify burner to be replaced. Note 2 numbers where two clamps are attached to burner.
7) Using 3/8” nut driver, remove screws to allow removal of burner. Remove wires per included instructions. Remove burner.
8) Place new burner under clamps and align to the holes by the two numbers noted in step 6 above.
9) Connect wires to new burner as per included instructions.
10) Reverse removal steps.
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- Customer:
- James from HILTON, NY
- Parts Used:
- W10823711
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers
Coil shorted out.
Removed cooktop, wiring and coil. Marked where wires went on limiter
tabs. Ordered coil 1200 Watt, received a 1500 one. Sent back to PS with prepaid shipping label {great}. New one had a different limiter tab arrangement. The instructions included warned this but doesn't tell you where to put the wiring. Instructions say to remove the old limiter and put it on the new coil but this can not be physically be done plus who would want an old limiter on a new coil.
Found a YOU TUBE video on how to test and place wires on limiter switches which shows the number letter sequence on the ceramic part. Maybe PS will put that info in their instructions. Coil works great !!
tabs. Ordered coil 1200 Watt, received a 1500 one. Sent back to PS with prepaid shipping label {great}. New one had a different limiter tab arrangement. The instructions included warned this but doesn't tell you where to put the wiring. Instructions say to remove the old limiter and put it on the new coil but this can not be physically be done plus who would want an old limiter on a new coil.
Found a YOU TUBE video on how to test and place wires on limiter switches which shows the number letter sequence on the ceramic part. Maybe PS will put that info in their instructions. Coil works great !!
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- Customer:
- Jaime from Deltona, FL
- Parts Used:
- W10823711
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Elements burned wouldn't heat
First I cut electric power off removed the two screws that hold glass top lifted up and removed two screws that hold element in place. I disonnected the wires and then pulled the element out
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