GY396LXPQ03 Whirlpool Range - Instructions

Element was sent by buyer, As they recommended, when model of stove given to them. It was upper right rear. When element came. First took off old element. ...Match both element , new element did not look exactly the same, small variation. It did not come on.. I moved old element from left side to right side . Old element worked on both side .. tried new element on left side also.. still didn't work.. so I called right away and explained.. new element did not work.. not defective, but, just wasn't the right one.. I had a specialist came and check it out also. I was told wrong element.

I found that what was keeping the old temp sensor electrical connection attached to the stove-side connection was a little tab. It wasn't obvious that that was the thing that was keeping the connection secure but there weren't any other alternatives. So pushing the tab up with the metal probe (just a narrow rigid metal wire) allowed me to pull the connection apart.

All this takes place way at the back of the oven so its difficult to fiddle with a screwdriver and the retaining screws at arms length. Putting a bit of scotch tape around the screw to keep it attached to the screwdriver kept it from falling off. My hand was a bit shaky extended like that so that was the way to go.

Bottom line, if your oven won't reach or hold the temp you dial in on the control panel it's the temperature sensor. Now if I set it for 300 deg. that's what I get.

1. Disconnect AC power 2. Remove back with several sheet metal screws. 3. Remove wires from Limit Thermostat. 4. Check Limit Thermostat continuity -- if open then Limit Thermostat is faulty. 5. Remove Limit Thermostat with two screws. 6. Install new thermostat

I followed the instructions per a YouTube video. My older model was slightly different in parts used in the video, but the general idea was the same. Very happy with current repair / parts. The door now opens smooth as glass, and I even got a chance to clean some internal parts inside the door.

https://youtu.be/tAypQqC5cxo?si=YoDaVMHtalPP3mhO

First I looked at how I would get to the blower - this took 15 minutes. I removed the grills to access the burners. Then I removed the burners that took approx. 15 minutes. I then had to remove the knobs for the burners. Next I had to remove the front control panel which had 2 screws - (did not disconnect any wires but supported it). Next I had to remove the side trim. Next I removed 4-5 screws that secured the upper burner range top. Next I removed the side panels which has a braket on the lower forward side and 2 rear screws on each panel. Next I had to remove the aft backspash guard. At the back I had to remove a support braket that had several screws - then I had to remove the exhaust fan back panel guard. Next I had to remove approx. 7 screws on each side of the stove that supports the burner valves. Then I lifted the left side most closest to the blower. This gave me access just enough to remove the mounting screws (4) and to remove the 2 wires. There was some cushioning material which I found inadequate to prevent any vibration when the fan and the valve support top sits on the blower - so I doubled it. Then I reinstalled everything. This job took me 4 hours. I suggest calling a Kitchenaid repair technician and not doing this yourself. Unless you are a mechanically inclined and really like frustration.

Pulled out stove and removed side panel, then removed old fan unit. Installed new fan unit and replaced side of stove then slide back in place, stove runs even more quiet than when it was new. And obtaining the new part from Partselect was even easier than dealing with a part store where you stand at the counter. This service really has the part down pat for us layman repair people.

Verify power is off to the oven, turned main power supply off for the oven at the breaker panel, located the securing screws for the defective element, used a Phillips screw driver to remove the screws, pulled the element slightly out unit wires are exposed, verify 0 volts at the element wiring terminals, used pliers to remove the wires to complete the uninstalling process, reinstall the element in the reverse order, restored power at the breaker panel

I was able to remove the old element and planned it with what little time off that I could. This would have been maybe 20-30 minute repair at the most. HOWEVER! I was extremely irritated screws were not included? When I called to ask if they were missing they said they didn’t come with the element. Cost me a very annoying trip to the hardware store. Not sure if I missed it on the site that they don’t provide screws - would have been nice to know that before I started. Still scratching my head as to why screws wouldn’t be included? My old ones were as beat up as the element I replaced. I was so irritated I was looking for a spot to leave feedback. Product is fine. Shipping was fine. Sending these products out as they do? Zero stars on that.

Removed old racks, installed new racks. Recycled old racks.

Well, the instructions on the computer site were very easy to understand, however, the difficulty lay in the fact that we were 2 78 yr old people and getting to the inside the oven, lifting up the element so that we could see where it should be connected and get it connected was a task. We had to get down on our knees and then get back up. That was a chore within itself. But, the instructions were easy and clear.
Bottom line if us old people can do it, anyone can.

Quickly

Followed suggestions from prior Customers that had same problem.

Pulled the stove out, unscrewed the back and plugged the new thermostat in. Screwed the back back on

Unplugged old element unit and plugged in new element. Took two needle nose pliers and a flexible body. Took about 5 minutes. Works fine. Anybody can do it. Make sure power is off at the box.

Tools required - #2 Phillips and needle nose pliers. (possibly a new spade connector and stripper/crimper) (possibly a multi-meter)

Shut off the power and slide the range forward about 8-10 inches from the wall. It does not need to be completely in the open and perhaps would not need to be moved at all. Some of the parts may be stuck with accumulation of cooking debris and grease, depending on age. Disassembly will be a bit more difficult than a new range because of this. Clean everything up before reassembly.

Open the oven door. Remove two screws, one on either side, below the control panel. Lift and work the control panel loose. It has two bullet shaped posts that engage slots in the front of the range. These are tight. Be patient and work it by lifting and pulling and wiggling the entire control panel. When loose, it will lay down flat supported by all of the wiring harnesses. In our case it did not stress the wires. If concerned, support it somehow.

There is a galvanized bracket that runs most of the width of the range and retains a rubber gasket on the front edge of the glass. Remove two screws that hold this bracket. The bracket easily comes loose, set it aside.

There is a stainless steel trim piece on each side of the cooktop, running from front to back. Each one is held in place by one screw in the front. Remove the screws and the two trim pieces will slide forward and can be removed. Set them aside.

There is a rubber gasket across the front edge of the glass cook surface. Remove it. The cooktop glass can now be lifted and worked loose from the rear rubber gasket that seals across the back edge. Set the cooking surface aside in a safe place. You now have access to the burner elements.

Using the needle nose pliers, work the spade terminal connectors loose from the burner that is to be replaced. Note their positions. The burner is held in place by two spring clips that attach the burner to a galvanized support bar that runs from front to back of the range. A screwdriver can be used to compress each clip allowing a tab to be lifted out of a slot in the galvanized bar. If needed, you can remove one front screw that holds the bar in place and lift it for better access, but while this is not necessary, it allows for a better view of the retainer clips and the tabs that fit into slots in the support bar. With both clips released, the burner is free to be removed.

Our burner clearly had a break in the coil, so there was no doubt about the cause of non-functionality.

The spring clips must be removed and transferred to the new burner. With both burners, face down on a bench, remove the screws that retain the clips to the old burner. Make note of the index numbers at the position of the old clips and place them at the same position on the new burner. This positions the burner when it is mounted so that the terminals are properly positioned to allow the wiring harness to be attached as it was.

With the spring clips in place on the new burner, place the burner back in the range and engage the tabs in the slots on the support bar. They will snap back into place. Reconnect the spade connectors. The burner should now be tested before reassembly. (see later)

In our case, when power was reestablished (but burner control in the off position) the Surface Hot light was on art all times, so we knew something was wired wrong, even though it was re-connected exactly as it had previously been. There are slight differences between the new burners and old burners that apparently impact the wiring. There are no markings on either the old burner or new burner to give clues as to how it should be wired. Neither was there any advice in the instruction sheet that came with the new burner. We tested all of the terminals with the power on (burner off) to determine what voltages were where and removed the cover of the small box to which the terminals are attached. This box contains small switches, and we were able to determine the new wiring scheme. By wiring it exactly as it originally was, we had inadvertently put power to the Surface Hot light full time and the same potential to both sides of the coil so it would not heat. With this corrected, it worked fine.

As always, reassembly is just the reveres of the steps taken to disassemble. It is a bit tricky to place the glass back in the rear gasket. Just be careful and work it into place. Also the front control panel can be challenging. Line up the bullets with the slots and work it into place. It will snap into place when it is close with the aid of the heel of your hand.

One other note. One of the four wires in the harness had a smaller female spade connector which had to be cut off and a new one crimped on in order to fit the new burner.

Because of the wiring logic issue that had to be troubleshot, this took about three hours, which included disassembly and reassembly twice (because we reassembled before testing), figurin