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GY398LXPQ03 Whirlpool Range - Instructions

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All Instructions for the GY398LXPQ03
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Customer:
Jon from Saint Louis, MO
Parts Used:
W10823698
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Screw drivers
Burner was non functioning
Tools required - #2 Phillips and needle nose pliers. (possibly a new spade connector and stripper/crimper) (possibly a multi-meter)

Shut off the power and slide the range forward about 8-10 inches from the wall. It does not need to be completely in the open and perhaps would not need to be moved at all. Some of the parts may be stuck with accumulation of cooking debris and grease, depending on age. Disassembly will be a bit more difficult than a new range because of this. Clean everything up before reassembly.

Open the oven door. Remove two screws, one on either side, below the control panel. Lift and work the control panel loose. It has two bullet shaped posts that engage slots in the front of the range. These are tight. Be patient and work it by lifting and pulling and wiggling the entire control panel. When loose, it will lay down flat supported by all of the wiring harnesses. In our case it did not stress the wires. If concerned, support it somehow.

There is a galvanized bracket that runs most of the width of the range and retains a rubber gasket on the front edge of the glass. Remove two screws that hold this bracket. The bracket easily comes loose, set it aside.

There is a stainless steel trim piece on each side of the cooktop, running from front to back. Each one is held in place by one screw in the front. Remove the screws and the two trim pieces will slide forward and can be removed. Set them aside.

There is a rubber gasket across the front edge of the glass cook surface. Remove it. The cooktop glass can now be lifted and worked loose from the rear rubber gasket that seals across the back edge. Set the cooking surface aside in a safe place. You now have access to the burner elements.

Using the needle nose pliers, work the spade terminal connectors loose from the burner that is to be replaced. Note their positions. The burner is held in place by two spring clips that attach the burner to a galvanized support bar that runs from front to back of the range. A screwdriver can be used to compress each clip allowing a tab to be lifted out of a slot in the galvanized bar. If needed, you can remove one front screw that holds the bar in place and lift it for better access, but while this is not necessary, it allows for a better view of the retainer clips and the tabs that fit into slots in the support bar. With both clips released, the burner is free to be removed.

Our burner clearly had a break in the coil, so there was no doubt about the cause of non-functionality.

The spring clips must be removed and transferred to the new burner. With both burners, face down on a bench, remove the screws that retain the clips to the old burner. Make note of the index numbers at the position of the old clips and place them at the same position on the new burner. This positions the burner when it is mounted so that the terminals are properly positioned to allow the wiring harness to be attached as it was.

With the spring clips in place on the new burner, place the burner back in the range and engage the tabs in the slots on the support bar. They will snap back into place. Reconnect the spade connectors. The burner should now be tested before reassembly. (see later)

In our case, when power was reestablished (but burner control in the off position) the Surface Hot light was on art all times, so we knew something was wired wrong, even though it was re-connected exactly as it had previously been. There are slight differences between the new burners and old burners that apparently impact the wiring. There are no markings on either the old burner or new burner to give clues as to how it should be wired. Neither was there any advice in the instruction sheet that came with the new burner. We tested all of the terminals with the power on (burner off) to determine what voltages were where and removed the cover of the small box to which the terminals are attached. This box contains small switches, and we were able to determine the new wiring scheme. By wiring it exactly as it originally was, we had inadvertently put power to the Surface Hot light full time and the same potential to both sides of the coil so it would not heat. With this corrected, it worked fine.

As always, reassembly is just the reveres of the steps taken to disassemble. It is a bit tricky to place the glass back in the rear gasket. Just be careful and work it into place. Also the front control panel can be challenging. Line up the bullets with the slots and work it into place. It will snap into place when it is close with the aid of the heel of your hand.

One other note. One of the four wires in the harness had a smaller female spade connector which had to be cut off and a new one crimped on in order to fit the new burner.

Because of the wiring logic issue that had to be troubleshot, this took about three hours, which included disassembly and reassembly twice (because we reassembled before testing), figurin
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Customer:
Mark from TRENTON, NE
Parts Used:
WP9760771
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Didn't heat
Cordless drill removed 2 screws replaced element and 2 screws
Done. Didn't use new bracket
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Customer:
Emiliano from EASTVALE, CA
Parts Used:
WPW10207397
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
The Bake Element burn and stop heating up
I turn off the power in the breaker box and then unscrew the part and replace it with the new one
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Customer:
Jaime from Deltona, FL
Parts Used:
W10823711
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
Elements burned wouldn't heat
First I cut electric power off removed the two screws that hold glass top lifted up and removed two screws that hold element in place. I disonnected the wires and then pulled the element out
3 of 7 people found this instruction helpful.
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Customer:
Elizabeth from HOUSTON, TX
Parts Used:
WP8203546
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
wire came loose and shorted out
Ordering the part online was easy. It arrived in a timely manner. I found a terrific video online showing how to install the terminal. It was so easy. Thank you for the great instructional video.
1 of 2 people found this instruction helpful.
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Customer:
Mary R. from Thornton, NH
Parts Used:
W10810687
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
Bearing on cooling fan.
Removed old fan by removing all screws except the back two lower screws - here I cut the flange on the old fan to remove. Drilled the back two bottom holes so as to fit over existing screws then replaced the top 3 and bottom 2 screws as well as power leads. Offset screwdriver is a must.
1 of 2 people found this instruction helpful.
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Customer:
Frank from Palm Coast, FL
Parts Used:
WP8203546
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Socket set
I snapped a bolt on the main power terminal block when connecting the pigtail.
Removed the small metal panel covering the main power terminal in back of the electric range. Removed the nuts holding the red, white and black electrical wires from the range using the appropriate socket (there will be two nuts on each bolt end). Removed the two screws holding the main power terminal block with appropriate screw driver. Connect the new main power terminal block to the range using the two screws. Reconnect the red, black and white electrical wires coming from the range using one nut for each wire. IMPORTANT: do no over tighten the nuts because the bolts could snap. Reconnect the pigtail and secure the small metal panel covering the main power panel.
3 of 8 people found this instruction helpful.
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Customer:
Eduardo from Lenexa, KS
Parts Used:
W10823698
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Wrench set
the burner didn't work and digital part too
I used the digital multimeter for measure the voltage in the burner and in the digital part,I saw the electric cables
8 of 24 people found this instruction helpful.
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Customer:
Edward from Crimora, VA
Parts Used:
WP8203546
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Socket set
Block broke
Unplug power cord, remove wires from block. take 2 screws out. replace with new block about 15 mins. Done
1 of 4 people found this instruction helpful.
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Customer:
Jan from Edmond, OK
Parts Used:
W10205117, WP4449743
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Missing Retainer and screw
Simple - Removed oven door attached retainer with screw.Re attached door.

Whirlpool wanted three time the cost of the same parts The only shipping option was Fedex Overnight which was very costly.

Your prices are great "Parts Select".

Jan
4 of 13 people found this instruction helpful.
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Customer:
Howard from Boynton Beach, FL
Parts Used:
350930
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
Both outside door handles turned very beige
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you
23 of 74 people found this instruction helpful.
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Customer:
Tom from Fallston, MD
Parts Used:
WP9759243
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
oven would not heat up in bake or broil
Removed oven from the wall. Take off back panel. Removed thermal overload thermostat. Replaced with new part and works great.
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Customer:
Karen from Moffit, ND
Parts Used:
WP9759243
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
fuse blew for the fifth time
I was able to convince a local mechanic that he could do this after watching it done four times. The most difficult part was unscrewing and taking out the oven to get to the back. He suggested since this has happened everytime I used the self-cleaning feature, that I cut a hole in the wall for easier access (tongue-in-cheek). The most difficult part was dealing with the extended warranty service plan - this is covered, but they could not find a technician to do this. Then I found out they don't pay mileage so who would want to come out to a rural ND ranch to repair an oven?
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Customer:
Dr PauMari from Alamogordo, NM
Parts Used:
WP9761958
Difficulty Level:
Really Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
Melted and fused together wires due to non-grounding of terminal block
We called a dear handyman church member with years of repair service to his home, personal vehicles and general maintenance of our little church and parsonage. Known for his trade as an engineer with over 50 years in the industry wearing white shirts and working in an office; however, he is not afraid to get his hand dirty. We all worked together (my husband, daughter and me) to troubleshoot and resolve the problem and the terminal block purchased from "parts select" was just the answer to all our problems and worries. The range is fully operational and works like new. Thanks.
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Customer:
Robert from Bolivia, NC
Parts Used:
W10823696
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers, Wrench set
The 9" Large Surface Element was not heating-burned out
First turn off breakers for cooktop. Reached undereneath the cooktop and pushed it out and set on the counter. (1) unscrewed the frame holding the glass and removed it. (2) pulled glass off. (3) Unhooked the burned out element after identifying wire connections so I could connect the new element correctly. (4) Put the glass back on the frame. (5) Placed the frame over the glass and screwed it back to to frame. (6) Moved cooktop back into place. (7) Turned breakers back on and turned element on and it was operational. It was a very easy job.
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All Instructions for the GY398LXPQ03
91 - 105 of 191