GR399LXGB2 Whirlpool Range - Instructions

Watched video & did just guy in video did. Very easy job & the burner works like new.

After doing a YouTube search. I successfully completed the repair by easily diagnosing the issue with the element.
I watched a video about 5 most common problems with whirlpool broiler elements.
The first being to inspect the element for damage. I found a small section that appeared to be rough and had a raised bump.
I decided to order a new element because the oven is older and it wouldn’t hurt to install a new one even if this wasn’t the issue.
Once the part arrived, which it did quickly, I followed the video instructions. It was easy and straight forward. I completed the task in under thirty minutes. It was very simple and I now have a functional broiler element.

Unplug and pull out range.
Unscrew the back of the range with Phillips #2.
Unplug wiring harness from switch.
Unscrew the switch from the front of the range with P2 driver.
Install and plug in new switch.
Remove the spring steel knob retainer from shaft.
Cut off extra knob shaft with dremel to match others (there is a narrow segment at the proper length).
Reinstall knob retainer, knob, and range panels.

The video was very helpful.

Element was sent by buyer, As they recommended, when model of stove given to them. It was upper right rear. When element came. First took off old element. ...Match both element , new element did not look exactly the same, small variation. It did not come on.. I moved old element from left side to right side . Old element worked on both side .. tried new element on left side also.. still didn't work.. so I called right away and explained.. new element did not work.. not defective, but, just wasn't the right one.. I had a specialist came and check it out also. I was told wrong element.

Unplugged appliance, removed the 2 screws that mount element. Unhooked the electric wires,with pliers.
Connected, the wires to new element replaced the 2 screws. And was done in about 9 minutes.

take off back panel, simply unplug the old switch and plug in the new one. Simple

This oven probably was manufactured in the '60s when the house was built. The door doesn't just pull off like the newer models. These pins fit into small holes on the oven hinges. I inserted the pins and lifted the door to a 45 degree angle, before pulling the door completely off. Now that turned out to be the easy part. I then proceeded to completely dismantle the door. It actually has 4 glass layers which had to be cleaned individually. The hardest part of all was actually remembering how to put it back together again. I put the door back on just as I had removed it, then took out the pins, and I was finally done! This was not an easy project, BUT the results look great.

This is a cook stove that is used 5 months a year. We have not fixed it yet because we are now in Florida the stove is in New York. We ordered that part just before we left NY for FL so the repair will be done in June of 2021.
George Clark

Replaced switch. Works right now.

took out the drawer by removing two fillips head screws, four more screws removed the drawer front. Two plastic push pins and the front panel was off. Put the new panel on secured it with the pins, attached it back on the drawer front, put in the screws and slid the drawer back in the stove, put the two screws back in, done deal!

First I cut electric power off removed the two screws that hold glass top lifted up and removed two screws that hold element in place. I disonnected the wires and then pulled the element out

Replaced the oven light with a new one but it burnt out as soon as I turned it on. Therefore I decided a new socket may help.

My whirlpool apparently has the old style socket which is pictured in partselect part #PS12584564. The old style socket has to two metal arms that retain it against the metal reflector.

The part that will come (#PS12584564) however is the new style that whirlpool has changed to, apparently. It is not as pictured. The socket and the reflector have different retention devices.

I used screw drivers to bend the two metal arms away to release the socket. Then I had to use allen wrenches to bend the reflector's retention tabs away.

Once I had the old socket, reflector, and lens replaced I just followed the video on partselect for part #PS12584564

use needle nose pliers to disconnect the element from the power supply. After disconnecting it was easy to repair.

Went well. Husband, who has some appliance repair experience, did repair in less than a hour. Replacement burner was not an exact duplicate of original but he was able to adjust for that.