GY396LXPQ01 Whirlpool Range - Instructions
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- Customer:
- Juan from Miami, FL
- Parts Used:
- W10823711
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Glass top stove burner not working
OMG you have no idea how grateful I am. My husband and I watched your how-to-video and decided that it looked pretty easy for us to replace on our own. We saved close to $200 between the flat fee for a service call plus labor. Thank you very much. We were also pleased how fast our part was shipped to us.
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- Customer:
- Queen from Bryan, TX
- Parts Used:
- WPW10207397
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Wrench set
The bake element was not heating.
Visited PartSelect.com and ordered the element. Talked to a really sweet lady who assisted me at the company by ordering the part. Received the part and my husband cut off the electricity to the stove, took off the old element, got the sockets and after pushing on the new element, and he screwed the screws back on, cut on the electricity and we cut the stove on and it was ready to go. VERY, VERY SIMPLE TO REPAIR.
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- Customer:
- John from Roberts, MT
- Parts Used:
- WP9761958
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Wiring Block shorted due to moisture and Stove had no Power
This was very straight forward. Once the sheet metal shroud on the back side was removed just had to undo the one remaining wire, remove the block, and reassemble. Only question I had was which wires went where. The Wiring Block was melted due to the short and the wires were no longer attached. Did a quick google for a typical oven three-wire install and that did the trick.
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- Customer:
- Angi from Oriental, NC
- Parts Used:
- WP9759243
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
The top oven of a double oven would not heat up
After reading other repair reports and talking to a representative, I ordered the thermal overload safety thermostat. Relatively easy to install after removing the oven from the cabinet, only it did not work. After going over the wiring with a voltage meter, we discovered there was no power to the upper oven, only the lower oven was working. Took the panel off the top of the oven and found a wire which was not attached to anything. Never needed this part at all. This oven was purchased from a second-hand store and was used in a remodeling. $52 for part and $100 for serviceman to make the oven operational.
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- Customer:
- Joseph from Channelview, TX
- Parts Used:
- WP9761958
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
The Terminel Bloc Overheated And The Bloc Melted Causing The Stove To Cease Fukshioning
R&r
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- Customer:
- David from Herriman, UT
- Parts Used:
- W10823711
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
burner not heating up
first I checked continuity through the surface element (burner) switch (rheostat) which was fine. then found the screws holding the burner top on and removed, this made it possible to lift up the burner top and remove the burnt out surface element.which was easy to see. take down the number, buy a new one and re hook up the four wires to the new element. (always mark down where the wires went)
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- Customer:
- Veronica from Midlothian, TX
- Parts Used:
- W10823711
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Surface element was out
Disconnect the power.took the cooktop off the range. Turned it over. Removed the underside plate. Disconnected the bad element. Pluged inthe new element. Replaced the under plate. Reconnected the range to the stovetop .put cooktop in place. Reattached screws. Turned on power. Worked perfectly.
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- Customer:
- JOSEPH from FLORIDA, NY
- Parts Used:
- WP9759243
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Oven Would Not Heat
Turned off the power/ unscrewed the oven from the cabinet and slid it out took the back off the oven and the part was right there. What I would like to know is why this happens so frequently? This is the 2nd time and it always happens after the self cleaning is done.
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- Customer:
- David from calabash, NC
- Parts Used:
- W10122299
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
oven light were
I order new light bulbs. I recommend you have mechanical ability and electrical experience. I have all those ability, so a person whose does not have especially the electrical. I recommend you turn off the breaker because you can short out something on the mother board. The electrical board is in the control panel on your range. In the begining I hire a person that whirpool recommend to replace this control panel. The light still didn't work in the oven. When I read my electrical schematic that came with the range, I saw where these light are in the circuit with the control panel. This why I say electrical ability is important.
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- Customer:
- Louis from Morgan, TX
- Parts Used:
- W10823711
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
The left rear burner had stopped heating.
1. I ordered a replacement heater element from Parts Select, which arrived in just 3 days at my home. 2. I turned off the main circuit breaker to the range. 3. There are two small sheet metal screws inside the top left and right side of the oven door frame which need to be removed first in order to lift and remove the burner top from the range. 4. After lifting and pulling the burner top toward me about 6 inches, I unplugged the left and right burner assembly wiring harness connectors. 5. I lifted the burner top assembly off the stove and turned it upside down an a table. 6. There are six sheet metal screws that need to be removed to allow the sheet metal panel holding the heater assemblies to be lifted off and then also set upside down on a table top. All five burner elements are now visible. 7. Disconnect the slip-on electrical connectors to the specific heater assembly that is defective. 8. Unscrew the three small sheet metal screws from the three spring clips that support the heater assembly on the sheet metal panel; re-attach the spring clips to the new heater assembly. NOTE: Either memorize or record the position numbers that are cast into the ceramic housing of the burner to replace the new burner in exactly the same position. 9. Insert the three spring clips back into the sheet metal panel where the old, defective burner assembly had been removed. 10. Re-connect the slip-on wire clips to the new heater assembly in the same position as they were removed from the defective heater assembly. 11. Turn over the sheet metal panel with the burner assemblies attached and replace the sheet metal screws holding the panel to the stove top. 12. Turn over the stove top assembly and set back onto the range allowing space to reach to the back and re-connect the polarized connectors to the left and right side burners. 13. Slide the stove top back to the rear and carefully lower the front edge back down with the two metal tabs inserted back into the oven door frame. 14. Re-install the two sheet metal screws that hold down the stove top. 15. Turn on the main circuit breaker to the range. 16. Carefully test the new heater assembly by turning the range control knob to LO heat and watch for the stove top burner to momentarily turn red with heat. 17. Turn off the range control knob. 18. You are finished. It was a very easy installation.
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- Customer:
- Hong from Blaine, WA
- Parts Used:
- W10823696
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Surface Element burned out
Opened the range surface, changed the large surface element. One of the wire was different to unplug. Need someone else to hold the panel. It was not a tough job.
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- Customer:
- Stephanie from Phoenix, AZ
- Parts Used:
- W10823711
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
"Hot burner" Light always On
It's easier with two people.
1 - Turn the breaker for the range to OFF
2 - Verify power is off by testing the burners and lights
3 - Remove front two screws above oven door jamb
4 - Lift the top and prop it up with the spoon, or have your helper hold it.
5 - Loosen the screw at the rear of the bracket that holds the elements against the glass top (front and rear are held by the same retainer)
6 - Remove the bad element by sliding it sideways from the retainer. Do not disconnect things yet.
7 - The burner has numbers around the edge. Move brackets from old element to new one, matching the numbers. Then move wiring to new element. New burner may have a single connector where old one had 2 and a jumper. If so, ignore jumper.
8 - Slide new element under bracket and reinstall the screw.
9 - Lower the range top and re-install the screws.
10 - Turn on power and test.
1 - Turn the breaker for the range to OFF
2 - Verify power is off by testing the burners and lights
3 - Remove front two screws above oven door jamb
4 - Lift the top and prop it up with the spoon, or have your helper hold it.
5 - Loosen the screw at the rear of the bracket that holds the elements against the glass top (front and rear are held by the same retainer)
6 - Remove the bad element by sliding it sideways from the retainer. Do not disconnect things yet.
7 - The burner has numbers around the edge. Move brackets from old element to new one, matching the numbers. Then move wiring to new element. New burner may have a single connector where old one had 2 and a jumper. If so, ignore jumper.
8 - Slide new element under bracket and reinstall the screw.
9 - Lower the range top and re-install the screws.
10 - Turn on power and test.
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- Customer:
- Gilbert from Bumpass, VA
- Parts Used:
- WPW10207397
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Bake element stopped working.
Removed the old element by taking out two screws and replaced the new unit using the same screws. The delivery time on the new element was very quick-about two days. Thanks.
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- Customer:
- Philip from Bryan, TX
- Parts Used:
- WPW10207397
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Bake element went out.
Ordered the part from partselect.com. I was amazed that it arrived the next day! It was the easiest repair I ever did. Took out 2 screws, unplugged the wires from the old element, plugged the wires into the new one, and replace the screws. Done.
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- Customer:
- Don from Davenport, WA
- Parts Used:
- WP9759243
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
control panel quit working, ovens would not operate
Contacted repair person on line and explained the problem. Person suggested testing the thermal fuse. Checked for continuity and there was none indicating the fuse was blown. Ordered new part and installed. Everything working again. Only problem was that the new part did not have the same connection as the old one on one end. Made substitution and it worked.
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