GERC4120PQ3 Whirlpool Range - Instructions
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- Customer:
- Bernice from Phoenix, AZ
- Parts Used:
- WPW10118455
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
I broke the glass by hitting it with the edge of a broom
Clean off all broken glass and wipe down the debree,figure what side the glass goes then unscewed the base then the sides then add gorrilla glue on the edges to help set the glass in place had some hold it the screw th center bottom in first then got the sides in place with the bottom rack then screw it all back in to place making sure the side and top were in place right that was it.
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- Customer:
- David from Herriman, UT
- Parts Used:
- W10823711
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
burner not heating up
first I checked continuity through the surface element (burner) switch (rheostat) which was fine. then found the screws holding the burner top on and removed, this made it possible to lift up the burner top and remove the burnt out surface element.which was easy to see. take down the number, buy a new one and re hook up the four wires to the new element. (always mark down where the wires went)
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- Customer:
- Jay from Brevard, NC
- Parts Used:
- W10823692
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Burned out heating element for radiant heat burner
I watched the video, purchased the correct heating element and did the repair as illustrated in the video. I simply removed the cook top, removed the ground wire, removed the wiring harness, removed the failed heating element, installed the new heating element and reinstalled the wiring. Piece of cake!
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- Customer:
- Diane from Elyria, OH
- Parts Used:
- WP8523175
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
The original trim rusted
I did the repair by myself. I used masking tape to hold the side trim in place. It was pretty easy and it looks great.
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- Customer:
- Christina from West Des Moines, IA
- Parts Used:
- WP8203546
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
range installer broke a screw off & busted the plastic piece
Had to screw off old terminal block & screw on new one
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- Customer:
- Veronica from Midlothian, TX
- Parts Used:
- W10823711
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Surface element was out
Disconnect the power.took the cooktop off the range. Turned it over. Removed the underside plate. Disconnected the bad element. Pluged inthe new element. Replaced the under plate. Reconnected the range to the stovetop .put cooktop in place. Reattached screws. Turned on power. Worked perfectly.
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- Customer:
- Juan from Miami, FL
- Parts Used:
- W10823711
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Glass top stove burner not working
OMG you have no idea how grateful I am. My husband and I watched your how-to-video and decided that it looked pretty easy for us to replace on our own. We saved close to $200 between the flat fee for a service call plus labor. Thank you very much. We were also pleased how fast our part was shipped to us.
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- Customer:
- Bob from Aberdeen, NJ
- Parts Used:
- W10823692
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Center of Front Burner not heating up
Ceramic cooktop: Turn off power to the unit. remove long "locking" screws from underside of the unit; remove clips (may take a little effort if they are "frozen" in place) From underneath unit lift it up and out of the counter - do not try to lift from ceramic top- remove 4 control knobsun - remove 12 screws (3 per side) attaching ceramic top to the unit - carefully work ceramic top off the bottom frame; its a friction fit - do not force it. Place ceramic top in a safe, flat space. Note the orientation of the burner - you will need to replace the new one in the exact same orientation - also note the connections on the existing unit and match them to where they will go on the new unit. (note: my old unit had a black wire that was replaced by a solid metal strip) work the wire clips off the existing unit, flip it ove and note the number on the "clock face" where the spring clips attach. You may need to drill a small pilot hole from the top side. remove the spring clips from the old unit and place them on the new unit. These clips align the unit in the proper location and provide proper contact with the bottom of the ceramic top. Replace the top gentley working it onto the base and replace the 12 screws. Place the unit back in the countertop being careful to lift up to reposition so you don't disturb the foam tape along the edge of the opening. Replace the clips in the side of the unit, replace the mounting screws, replace the control knobs, turn power back on. You should be done. Takes about 30 minutes.
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- Customer:
- Dennis from Ft Myers, FL
- Parts Used:
- WPW10118454, WP8523175
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Glass door front fell out during cleaning and shattered
Install bottom door trim first...Remove upper door handle and set new glass door front piece in place and re install upper door handle and tighten all screws...Looks great
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- Customer:
- Edwin from Christoval, TX
- Parts Used:
- W10823692
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
dual element burned out
A breeze. Lifted top, propped it, removed defective element, disconnected wire modules,connected modules to new element, fastened new element, closed top.
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- Customer:
- Alfred from Ann Arbor, MI
- Parts Used:
- WP3149404
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Left front 8 inch burner knob control stop regulating heat temprature.
I purchased a new infinite control switch 6". and replace the old one.
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- Customer:
- Jayson from Cape Coral, FL
- Parts Used:
- W10823711
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
1200 watt r/rear burner element has an opening in the elementg
Shut off 220 volt power to range. Removed two screws for cooktop element access. Used needle-nose pliers to remove power (2) and control (2) lugs and wires. Remove defective cooking element module, replaced. Reverse steps for new unit.
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- Customer:
- Stephanie from Phoenix, AZ
- Parts Used:
- W10823711
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
"Hot burner" Light always On
It's easier with two people.
1 - Turn the breaker for the range to OFF
2 - Verify power is off by testing the burners and lights
3 - Remove front two screws above oven door jamb
4 - Lift the top and prop it up with the spoon, or have your helper hold it.
5 - Loosen the screw at the rear of the bracket that holds the elements against the glass top (front and rear are held by the same retainer)
6 - Remove the bad element by sliding it sideways from the retainer. Do not disconnect things yet.
7 - The burner has numbers around the edge. Move brackets from old element to new one, matching the numbers. Then move wiring to new element. New burner may have a single connector where old one had 2 and a jumper. If so, ignore jumper.
8 - Slide new element under bracket and reinstall the screw.
9 - Lower the range top and re-install the screws.
10 - Turn on power and test.
1 - Turn the breaker for the range to OFF
2 - Verify power is off by testing the burners and lights
3 - Remove front two screws above oven door jamb
4 - Lift the top and prop it up with the spoon, or have your helper hold it.
5 - Loosen the screw at the rear of the bracket that holds the elements against the glass top (front and rear are held by the same retainer)
6 - Remove the bad element by sliding it sideways from the retainer. Do not disconnect things yet.
7 - The burner has numbers around the edge. Move brackets from old element to new one, matching the numbers. Then move wiring to new element. New burner may have a single connector where old one had 2 and a jumper. If so, ignore jumper.
8 - Slide new element under bracket and reinstall the screw.
9 - Lower the range top and re-install the screws.
10 - Turn on power and test.
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- Customer:
- DENNIS from ROWLEY, MA
- Parts Used:
- W10823692
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
The inner heating element was not working
The range top came off with two screws under the front portion of the glass top (by the oven door). I unplugged the connection plugs at the rear off the range top, unscrewed the rear screws holding the heating unit in place and plugged in new element and reassembled range unit. You need to removed the two phillip head screws at the rear of the range top in order to remove the bar holding the heating element. Once you do this it is very easy to finish the job.
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- Customer:
- Louis from Morgan, TX
- Parts Used:
- W10823711
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
The left rear burner had stopped heating.
1. I ordered a replacement heater element from Parts Select, which arrived in just 3 days at my home. 2. I turned off the main circuit breaker to the range. 3. There are two small sheet metal screws inside the top left and right side of the oven door frame which need to be removed first in order to lift and remove the burner top from the range. 4. After lifting and pulling the burner top toward me about 6 inches, I unplugged the left and right burner assembly wiring harness connectors. 5. I lifted the burner top assembly off the stove and turned it upside down an a table. 6. There are six sheet metal screws that need to be removed to allow the sheet metal panel holding the heater assemblies to be lifted off and then also set upside down on a table top. All five burner elements are now visible. 7. Disconnect the slip-on electrical connectors to the specific heater assembly that is defective. 8. Unscrew the three small sheet metal screws from the three spring clips that support the heater assembly on the sheet metal panel; re-attach the spring clips to the new heater assembly. NOTE: Either memorize or record the position numbers that are cast into the ceramic housing of the burner to replace the new burner in exactly the same position. 9. Insert the three spring clips back into the sheet metal panel where the old, defective burner assembly had been removed. 10. Re-connect the slip-on wire clips to the new heater assembly in the same position as they were removed from the defective heater assembly. 11. Turn over the sheet metal panel with the burner assemblies attached and replace the sheet metal screws holding the panel to the stove top. 12. Turn over the stove top assembly and set back onto the range allowing space to reach to the back and re-connect the polarized connectors to the left and right side burners. 13. Slide the stove top back to the rear and carefully lower the front edge back down with the two metal tabs inserted back into the oven door frame. 14. Re-install the two sheet metal screws that hold down the stove top. 15. Turn on the main circuit breaker to the range. 16. Carefully test the new heater assembly by turning the range control knob to LO heat and watch for the stove top burner to momentarily turn red with heat. 17. Turn off the range control knob. 18. You are finished. It was a very easy installation.
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