MER6872BAQ Maytag Range - Instructions

swap a known good coil around and still did not work. then measured voltage across the switch terminals and found out one leg was opened. Ordered a new switch which looked alike. The new switch could handle more current than the old one. Turned out that all terminals of the new switch were same size while the old one had 1 smaller size. Used the dremer tool to file it to fit the wire terminal. Also the burner knob had different grove type . Just forced it in.

Easier than making a pie! Unscrewed 4 screws and detached the element from the back of the small upper oven. Connected the new element and put the 4 screws back in place. We saved $129 service fee by doing this ourselves not to mention the markup on parts. Shipping was very quick! While I hope to not have to do this again...I would do it again in a split second!

I took the back panel off, removed the old lens, installed the new lens. How easy to order from home, receive the part, do the repair and pay less than it costs to simply drive to the parts house. Cool....

The entire "project" took me less than 3 minutes, and required no tools at all! First, the saleswoman over the phone pointed me to the correct product for my problem ($30 less than what I thought I needed), and it arrived at my home within 4 days. Then, it was just a matter of pulling off the old gasket, and snapping the new one in place! Simple!

Spoke to your very helpful staff, who advised me that a likely problem was the oven sensor. I took a chance and ordered the part, which came promptly. Your service video for the part was most helpful in my decision to try the part. Installation was a breeze, but it was the oven controller board that had failed and not the oven sensor. That called for a service professional, who ultimately fixed the problem. Your service though, was excellent and I would highly recommend you to others.

Remove 6 screws fastening element to top of oven. Remove most of the screws from the back and pull away from oven. Use pliers and pull wires off of element connectors.Remove 2 screws fastening element to rear of oven. Install new element with fastening screws. Re-Install wires and fasten back of oven. Re-install the six screws to fasten element to top of oven.

I switched the oven sensor easily enough, but it did not remedy the problem, so we are in the process of replacing the oven since it's about 20 yrs. old.

Two Screws on the back. Pull out heating element and remove wires. Install new wires and replace screws. Done in 5 minutes

IMPORTANT NOTE: This element is shaped like a B. The straight line part of the B, which is closest to the back part of the oven, doesn't light up. At first I thought it was a defective part. My husband is the cook and I never realized this. This fact isn't indicated in the instruction booklet which came with the oven. My sister has the same oven and she didn't realize it doesn't light up either. I looked up installation instructions on You Tube and although I was very nervous, it was easy to install. It's a little awkward because the wires are in the back of the oven so have a flashlight handy.

replaced burner by following the wiring from the photo we took. worked god except was cooking to hot and would not cycle. went to use my smaller burner in the back on the same side and the center of the double came on. so we watched another video looked at what we did wrong with the wiring. here we wired the burner slightly wrong we did not follow the numbering. this time followed the numbering and all is good. burner is working good and cycling.

Hired a pro. Parts are difficult to get on a timely basis today , if at all. Screw up this repair by damaging the outer " black glass " and you buy a new stove. It took three weeks to get my replacement glass even though PS said the part was being sent within a day of the order. Even so , I am am happy to have gotten it , and will continue to use the company.

First I called a repairman and left a message. That was 3 weeks ago. So, I 'googled' the error message and determined what part I thought I needed. Ordered the part on Wednesday evening and it was there when I got home from work on Friday. I unpacked the part, got a phillips screwdriver and then watched the repair video on your website. About 20 minutes later I pushed my stove back in place and the flashing said 'set time'. Then I checked both ovens, and have since used both, and everything works!!

Removed front panel of range, removed switch (2 screws), unclipped wires from back of existing switch. Installed new switch - reverse order of above.

1) unplugged stove, 2) opened oven door, 3) removed racks, 4) Unscrewed heat element plate, 5) removed broken heat element, 6) connected new heat element, 7) re screwed in the plate, 8) plugged stove in, 9) turned oven on to verify new heat element was working, 10) placed rack back in oven. Done!

The replacement unit was a substitute part. Wiring slightly different. Instructions bare minimum. Follow instructions and it does work. No instructions as to how to remove the stove top. Been there before so sort of knew how. Nothing in the Jenn Air manual for stove top removal. The control panel has to be removed, two screws on each side and four hex screws on bottom, this allows for the disconnect of wiring for the top.
Remove the two trim pieces one on each side. One screw at top and one at bottom. The trim piece will move towards the rear and come off. Two screws on each side and two in the back will release the top. Remove top and lay on padded surface. You are ready to replace unit.