KERS205TWH0 KitchenAid Range - Instructions

Verified via ohmmeter that one of the two burners was open and not working. I also tested the switch and that appeared to be working okay. I then took out the old unit and compared it to the new one, and found that they upgraded the new unit. I followed the instructions to match the labeled parts and move the wire to the newer location of that. i.e the old one had 2B and 2A at the top and 1B and 1A at the bottom. The new one had 2B and 1B at the top and 2A and 1A at the bottom. It did come with wire extenders and insulated tubes on top of them, and extra to cover additional. After a couple of tries, I decided which wire I needed to use on which (small connectors to match small, and large to match large.) In a second try I decided to flip it over to have it face up instead of down. Overall, it worked out very well, and I was very pleased when I did the power up test and everything worked as desired.

Spoke to your very helpful staff, who advised me that a likely problem was the oven sensor. I took a chance and ordered the part, which came promptly. Your service video for the part was most helpful in my decision to try the part. Installation was a breeze, but it was the oven controller board that had failed and not the oven sensor. That called for a service professional, who ultimately fixed the problem. Your service though, was excellent and I would highly recommend you to others.

Took it out of the package & placed it on the missing (formerly broken) burner knob spot. Then I started preparing dinner! It was so great to have all my burners again! Thank You.

Pull defective knob off and push good knob on.

Removed broken knobs. Slid new knobs onto burner control post.

I switched the oven sensor easily enough, but it did not remedy the problem, so we are in the process of replacing the oven since it's about 20 yrs. old.

Removed the ice brucket,
Removed the light shield by releasing one screw using a nutdriver.
Replacing the bulb and reinstalled the light shield.

Your web site is one of the best and most helpfull service sites I ever used. Just wish that in the future you will ship parts overseas.

Hired a pro. Parts are difficult to get on a timely basis today , if at all. Screw up this repair by damaging the outer " black glass " and you buy a new stove. It took three weeks to get my replacement glass even though PS said the part was being sent within a day of the order. Even so , I am am happy to have gotten it , and will continue to use the company.

Element was sent by buyer, As they recommended, when model of stove given to them. It was upper right rear. When element came. First took off old element. ...Match both element , new element did not look exactly the same, small variation. It did not come on.. I moved old element from left side to right side . Old element worked on both side .. tried new element on left side also.. still didn't work.. so I called right away and explained.. new element did not work.. not defective, but, just wasn't the right one.. I had a specialist came and check it out also. I was told wrong element.

First I called a repairman and left a message. That was 3 weeks ago. So, I 'googled' the error message and determined what part I thought I needed. Ordered the part on Wednesday evening and it was there when I got home from work on Friday. I unpacked the part, got a phillips screwdriver and then watched the repair video on your website. About 20 minutes later I pushed my stove back in place and the flashing said 'set time'. Then I checked both ovens, and have since used both, and everything works!!

The sensor is mounted in the top right side of the oven.An extra long screw driver helps to avoid damage to the sensor when replacing it.The connectors were the opposite to the old sensor and I did not see that there were adapter cables included. It might help to connect or tie these together as I only expected the sensor and did not look for adapters.I had cut the wires and used wire nuts when I found the adapters.The repairs works fine.
Mike

removed bottom pan cover. removed broken element. replaced with new one.. simple. would buy from this place again. shipped super fast

Pull oven away from wall and unplug. with the oven door open, remove 2 rear screws holding down the element cover and pull element cover out of the oven. remove 2 screws holding element down to the bottom of the stove, and one screw holding the back of the element to the rear. now go behind the oven and remove the access plate to the element power connection (one screw). Disconnect the 2 element power wires. remove element. to install, reverse these instructions

looked on internet on how to remove top. an easy fix after watching video

First of all, let me say how "Not Handy" I am when it comes to these things. I decided to give this part a try after my oven decided to fail on Thanksgiving Day, so I ordered the part. It arrived on time as promised and packaged very well. The on-line parts breakout and testimony from the other buyers were so helpful. I had our oven back up and running in less than 10 minutes.

One thing I would also recommend is that you burn the element once installed for at least 15 minutes to get the newness smell off of it and then it won't permeate your food items.

Thanks, Parts Select! You saved me over $900.00; the price it was going to cost me to buy a new oven. :)