664C95123610 Kenmore Range - Instructions
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The parts I used worked great, my issue is the parts I need to return.
I have tried to call, but NO-ONE answers the phone. I have sent emails, but all I get is an automated response telling me to go to the web site. Partselect is the worst company I have ever dealt with, I need to return about $100 in parts and I cannot get an automated return form or someone on the phone. I will NEVER do business with them or recommend them to anyone. In a nutshell they SUCK as a company.
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- Customer:
- Randall from KUTTAWA, KY
- Parts Used:
- W10917724
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Right front surface element temperature could not be controlled
Your technician suggested that the control knob unit was defective. I ordered the part and after watching your video, I was able to make the repair
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- Customer:
- JOSEPH from COON RAPIDS, MN
- Parts Used:
- W11594027
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Worn/Bulb Socket
It was alittle difficult at 1st to remove the clips that held in the socket. But once out everything went smoothly.
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- Customer:
- Eric from HUMBOLDT, SD
- Parts Used:
- W11047668
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Dual burner right front not heating properly
Purchased new switch shut off breaker unscrew the back plate remove front knob and two screws that hold it on remove the two electrical clips from old switch then reinstall in reverse order. Also watched the youtube video before hand, great help!
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- Customer:
- David from ENID, OK
- Parts Used:
- W11594027
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
oven light kept burning out instantly
Replaced the oven light with a new one but it burnt out as soon as I turned it on. Therefore I decided a new socket may help.
My whirlpool apparently has the old style socket which is pictured in partselect part #PS12584564. The old style socket has to two metal arms that retain it against the metal reflector.
The part that will come (#PS12584564) however is the new style that whirlpool has changed to, apparently. It is not as pictured. The socket and the reflector have different retention devices.
I used screw drivers to bend the two metal arms away to release the socket. Then I had to use allen wrenches to bend the reflector's retention tabs away.
Once I had the old socket, reflector, and lens replaced I just followed the video on partselect for part #PS12584564
My whirlpool apparently has the old style socket which is pictured in partselect part #PS12584564. The old style socket has to two metal arms that retain it against the metal reflector.
The part that will come (#PS12584564) however is the new style that whirlpool has changed to, apparently. It is not as pictured. The socket and the reflector have different retention devices.
I used screw drivers to bend the two metal arms away to release the socket. Then I had to use allen wrenches to bend the reflector's retention tabs away.
Once I had the old socket, reflector, and lens replaced I just followed the video on partselect for part #PS12584564
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- Customer:
- Sandeep from EDINA, MN
- Parts Used:
- W10777162
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
screw came off
very expensive to buy the part but just tighten the screw intot eh predefined place.
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- Customer:
- Frank from LEBANON, VA
- Parts Used:
- W11594027
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers
Light would not light
Pop old one out and new one in
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- Customer:
- Victoria from NASHVILLE, TN
- Parts Used:
- W10779716
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
heating element
screwed it in the oven and it worked.
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- Customer:
- Mary from Duarte, CA
- Parts Used:
- W10355051
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
cleaner
just needed clearner for the top of my glass top, the operator was very helpful I received my clearniner in 7 days thank you
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- Customer:
- RAYMOND from JACKSONVILLE, FL
- Parts Used:
- 4396923
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
broiler pan missing
ordered new broiler pan
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- Customer:
- francis from YORK, PA
- Parts Used:
- W10779716
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
oven would not heat
The instructions given on this website were more than adequate, even though the element had been updated and now has only 1 point to screw down
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- Customer:
- Genie from Conshohocken, PA
- Parts Used:
- W11562931
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers
Needed to replace over door gasket
Very Simple, I recommend pulling the old gasket in sections, and popping the new gasket metal holders in the holes as you go. You can't mess it up. For the ends, I tucked them in using a pair of needle nose pliers, but any small slender tool, such as a thin screwdriver, will work.
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- Customer:
- Richard from Gaylord, MI
- Parts Used:
- W11594027
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
oven light not working
replaced light socket but did not repair problem. must have burned the motherboard.
pleased with service from your company.
pleased with service from your company.
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- Customer:
- Howard from Boynton Beach, FL
- Parts Used:
- 350930
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
Both outside door handles turned very beige
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you
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- Customer:
- Ivanka from Atlantra, GA
- Parts Used:
- 8009
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
burned oven bulb
The hardest part was taking out original light bulb because screws on shield where hard to unscrew after all this years . The old bulb vent out leaving neck in socket. It took narrow electrical pliers to get neck out .The generic appliance bulb did not fit and had aluminum neck ,not recommended for brass sockets in ovens.Putting new light bulb in was not the problem.
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