62946795 Kenmore Range - Instructions

I removed all the screws that held the trim and inner frame to the outside window unit first. Then, I removed a protective glass from over the two inner panes. Next after removing the frame that held the two inner glass panes together, I took the broken inner glass pane out and replaced it with the new one. Then basically I just retraced my steps and had the door put back together in about 45 minutes. You just need to pay close attention to your disassembly so that you are able to put the pieces back together quickly.

Disconnected power to the range, Took off the oven door removed two screws and disconnected the two electrical connections to the heating element. Made the two connections to the new element and replace the two holding screws. Replace the oven door and plugged in the power cord. Turned on the oven to test and was finished.

Moved the stove, unplugged it. took the back off, took out old board installed the new one. It was just that easy and saved us from buying a new stove.

Door was removed very easily. Outside trim pieces were removed. The rest came apart like a simple puzzle. Inside glass is very easily accessed. Upon assembling, time was well under an hour. Shipping was fantastic and I saved close to 200dollars between a service call and a repair.

Pulled oven out unplugged the unit unplugged broiler unscrewed broiler from inside repeated the process backwards turned oven back on

Hired a pro. Parts are difficult to get on a timely basis today , if at all. Screw up this repair by damaging the outer " black glass " and you buy a new stove. It took three weeks to get my replacement glass even though PS said the part was being sent within a day of the order. Even so , I am am happy to have gotten it , and will continue to use the company.

First I called a repairman and left a message. That was 3 weeks ago. So, I 'googled' the error message and determined what part I thought I needed. Ordered the part on Wednesday evening and it was there when I got home from work on Friday. I unpacked the part, got a phillips screwdriver and then watched the repair video on your website. About 20 minutes later I pushed my stove back in place and the flashing said 'set time'. Then I checked both ovens, and have since used both, and everything works!!

Removed the ice brucket,
Removed the light shield by releasing one screw using a nutdriver.
Replacing the bulb and reinstalled the light shield.

Your web site is one of the best and most helpfull service sites I ever used. Just wish that in the future you will ship parts overseas.

The sensor is mounted in the top right side of the oven.An extra long screw driver helps to avoid damage to the sensor when replacing it.The connectors were the opposite to the old sensor and I did not see that there were adapter cables included. It might help to connect or tie these together as I only expected the sensor and did not look for adapters.I had cut the wires and used wire nuts when I found the adapters.The repairs works fine.
Mike

Turned the power off to the oven, unscrewed the ends of the element, connected new element, screwed it back in to place and turned the powe back on. The video provided in my shipping confirmation was very helpful.

Remove 6 screws fastening element to top of oven. Remove most of the screws from the back and pull away from oven. Use pliers and pull wires off of element connectors.Remove 2 screws fastening element to rear of oven. Install new element with fastening screws. Re-Install wires and fasten back of oven. Re-install the six screws to fasten element to top of oven.

Spoke to your very helpful staff, who advised me that a likely problem was the oven sensor. I took a chance and ordered the part, which came promptly. Your service video for the part was most helpful in my decision to try the part. Installation was a breeze, but it was the oven controller board that had failed and not the oven sensor. That called for a service professional, who ultimately fixed the problem. Your service though, was excellent and I would highly recommend you to others.

replaced burner by following the wiring from the photo we took. worked god except was cooking to hot and would not cycle. went to use my smaller burner in the back on the same side and the center of the double came on. so we watched another video looked at what we did wrong with the wiring. here we wired the burner slightly wrong we did not follow the numbering. this time followed the numbering and all is good. burner is working good and cycling.

Remove the door.
Remove screws
Clear out broken glass. Vacuum out small glass shards.
Clean all glass.
Reattach all parts.
Replace the door.
Smile!

The replacement unit was a substitute part. Wiring slightly different. Instructions bare minimum. Follow instructions and it does work. No instructions as to how to remove the stove top. Been there before so sort of knew how. Nothing in the Jenn Air manual for stove top removal. The control panel has to be removed, two screws on each side and four hex screws on bottom, this allows for the disconnect of wiring for the top.
Remove the two trim pieces one on each side. One screw at top and one at bottom. The trim piece will move towards the rear and come off. Two screws on each side and two in the back will release the top. Remove top and lay on padded surface. You are ready to replace unit.