62960002606 Kenmore Range - Instructions

The video indicating •unscrew old sensor, •pull wiring, •unplug old sensor, and •plug in replacement was good until I pulled the old one and saw wire nuts behind the small square hole! After some research, I learned that the nuts COULD come through that small hole with use of needle nose pliers. One of the wire nuts had the edges pinched off (chipped) in the process. Then I learned about ceramic wire nuts, which I'd never previously encountered. Very important if you don't want to melt your nuts! I cut and stripped the end of a disconnect plug to the stove wiring and now I have a plug in place; which, hopefully, I'll never need to use.

Turned OFF the circuit breaker. Unscrewed the old and screwed in the new. Very easy. There were helpful hints from other people on the web site, ie. turn off the circuit breaker first.

I had to remove the screws that held the range top in place. Next just removed the existing element (leaving the wiring in place). Replace wires one at a time and then placed all the screws on the new element.

Removed old assembly, attached wires to new and inserted into space for same. Of course you must turn off the range circuit breaker. The part that took the most time was removing the old assembly. Once that was done, the rest took only a few minutes.

unplugged oven. removed 2 screws that hold the sensor in place, then removed the dozen or so screws that hold on the rear panel, unplugged sensor and fed wire through insulation. identified and installed correct harness adapter then fed new wire and connecter through insulation and connected to adapter. installed sensor retaining screws.plugged oven back in and tested function.no dice. unplugged oven once again. removed oven control panel and upon inspection of printed circuit board discovered 3 solder joints had failed. dang. resoldered failed joints and also sweetened up a few others that looked suspect. reinstalled controller, replaced all retaining hardware, and plugged in the oven. tah-dah!! works like a charm now. moral of the story is check the pc board first and save $50 for unneeded pats!!! or buy the controller from parts direct for $260ish. btw a roll of solder and soldering iron from an auto parts store cost around $10, learned to solder on you-tube $0. amazing all the home appliances yo can fix if you're not afraid to take a few screws out and poke around a bit. CHEERS!

Easier than making a pie! Unscrewed 4 screws and detached the element from the back of the small upper oven. Connected the new element and put the 4 screws back in place. We saved $129 service fee by doing this ourselves not to mention the markup on parts. Shipping was very quick! While I hope to not have to do this again...I would do it again in a split second!

The entire "project" took me less than 3 minutes, and required no tools at all! First, the saleswoman over the phone pointed me to the correct product for my problem ($30 less than what I thought I needed), and it arrived at my home within 4 days. Then, it was just a matter of pulling off the old gasket, and snapping the new one in place! Simple!

I took the back panel off, removed the old lens, installed the new lens. How easy to order from home, receive the part, do the repair and pay less than it costs to simply drive to the parts house. Cool....

Power turned off. Door of the oven lifted off. Four screws removed, old element pulled out to reveal electrical connectors. Wires easily removed, and element discarded. New element connected to the two conductors, four screws installed and the job was completed.
Very easy. Took about 10 minutes.

Spoke to your very helpful staff, who advised me that a likely problem was the oven sensor. I took a chance and ordered the part, which came promptly. Your service video for the part was most helpful in my decision to try the part. Installation was a breeze, but it was the oven controller board that had failed and not the oven sensor. That called for a service professional, who ultimately fixed the problem. Your service though, was excellent and I would highly recommend you to others.

I took the door off and removed five phillip screws from the old bottom support and removed it. I took the opportunity to clean the glass on the front and back before placing it back on. It simply fits into two keepers at top and is held on by the new support at the bottom. I replaced the five screws and put the door back on. It is a simple job that only takes a few minutes.

Element was sent by buyer, As they recommended, when model of stove given to them. It was upper right rear. When element came. First took off old element. ...Match both element , new element did not look exactly the same, small variation. It did not come on.. I moved old element from left side to right side . Old element worked on both side .. tried new element on left side also.. still didn't work.. so I called right away and explained.. new element did not work.. not defective, but, just wasn't the right one.. I had a specialist came and check it out also. I was told wrong element.

Husband took old one out and put new one in. Did not have to pull stove out. Be sure and disconnect the power at the electric box. Only 2 screws holding the element in. Easy fix, just wish they would last longer.

IMPORTANT NOTE: This element is shaped like a B. The straight line part of the B, which is closest to the back part of the oven, doesn't light up. At first I thought it was a defective part. My husband is the cook and I never realized this. This fact isn't indicated in the instruction booklet which came with the oven. My sister has the same oven and she didn't realize it doesn't light up either. I looked up installation instructions on You Tube and although I was very nervous, it was easy to install. It's a little awkward because the wires are in the back of the oven so have a flashlight handy.

First I called a repairman and left a message. That was 3 weeks ago. So, I 'googled' the error message and determined what part I thought I needed. Ordered the part on Wednesday evening and it was there when I got home from work on Friday. I unpacked the part, got a phillips screwdriver and then watched the repair video on your website. About 20 minutes later I pushed my stove back in place and the flashing said 'set time'. Then I checked both ovens, and have since used both, and everything works!!