JES9860BAS Jenn-Air Range - Instructions
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- Customer:
- Grace from Sierra Vista, AZ
- Parts Used:
- WP74011493
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Burner knob cracked in two
Pulled the knob off the stove (in two pieces); replaced it with new knob with no difficulty.
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- Customer:
- Stephen from Chapell Hill, NC
- Parts Used:
- WPW10162384
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Oven heat loss, door gasket needed replacement
The entire "project" took me less than 3 minutes, and required no tools at all! First, the saleswoman over the phone pointed me to the correct product for my problem ($30 less than what I thought I needed), and it arrived at my home within 4 days. Then, it was just a matter of pulling off the old gasket, and snapping the new one in place! Simple!
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- Customer:
- richard from SAINT MARYS, KS
- Parts Used:
- 12001656
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Oven would over heat and produce a F2 error code on the display. It would not turn off or cool down until I switched the circuit breaker off.
I switched the oven sensor easily enough, but it did not remedy the problem, so we are in the process of replacing the oven since it's about 20 yrs. old.
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- Customer:
- francis from mount holley, VA
- Parts Used:
- 12001656
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Oven would not heat
Spoke to your very helpful staff, who advised me that a likely problem was the oven sensor. I took a chance and ordered the part, which came promptly. Your service video for the part was most helpful in my decision to try the part. Installation was a breeze, but it was the oven controller board that had failed and not the oven sensor. That called for a service professional, who ultimately fixed the problem. Your service though, was excellent and I would highly recommend you to others.
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- Customer:
- beverly from PORTLAND, OR
- Parts Used:
- WP74011493
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Old knobs were worn out in grooves and one didn’t work at all for the left front burner
Simply remove old knobs and replace with new.. looks like it did when new. Parts in knob insert should be made of steel so they do not wear out.
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- Customer:
- Georgene from Rock City, IL
- Parts Used:
- 12001656
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
After cleaning, F1-1 error flashed and neither oven worked
First I called a repairman and left a message. That was 3 weeks ago. So, I 'googled' the error message and determined what part I thought I needed. Ordered the part on Wednesday evening and it was there when I got home from work on Friday. I unpacked the part, got a phillips screwdriver and then watched the repair video on your website. About 20 minutes later I pushed my stove back in place and the flashing said 'set time'. Then I checked both ovens, and have since used both, and everything works!!
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- Customer:
- gerald from MICKLETON, NJ
- Parts Used:
- 74003645
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
replace inner glass Jenn air range
Hired a pro. Parts are difficult to get on a timely basis today , if at all. Screw up this repair by damaging the outer " black glass " and you buy a new stove. It took three weeks to get my replacement glass even though PS said the part was being sent within a day of the order. Even so , I am am happy to have gotten it , and will continue to use the company.
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- Customer:
- Matthew from Fort Gratiot, MI
- Parts Used:
- WP7430P038-60
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Oven was placed on broil with the meat probe too close to the burner.
I thought the part might not be available. Ordered the part from PartSelect. Couldn't have been easier.
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- Customer:
- Mildred from Henryetta, OK
- Parts Used:
- WP7518P118-60
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
I had over heated the grates, (my fault) and warped them
It took longer to unpack the box. That was all there was to it. Unpack and drop in new grates.
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- Customer:
- John from East Sandwich, MA
- Parts Used:
- 74003645
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Shattered inside glass when attempted to self-clean
Door was removed very easily. Outside trim pieces were removed. The rest came apart like a simple puzzle. Inside glass is very easily accessed. Upon assembling, time was well under an hour. Shipping was fantastic and I saved close to 200dollars between a service call and a repair.
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- Customer:
- Sonny from MOUNT VERNON, GA
- Parts Used:
- Y708572
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers, Socket set
A local repair shop informed the individual that the burner unit could not be repaired and she would have to replace the cooktop..
After examining the burner unit I noticed that one of the male contact spades was burned and look deformed. After removing the spade I discovered that it had been originally manufactured incorrectly. I went on line to try and find the part. I found it at this site . I ordered 2 of the spades and replaced the deformed spade and another one that looked like it had gotten a little hot. She tried the unit and it worked perfectly. She had not used that burner unit for a very lengthy time. The investigation of the problem took a little time, but the repair went very fast. Moral is :" If a spade doesn't look right, it probably isn't", but either the individual spade or plug can be replaced. This site is now my "GO TO" place for parts.
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- Customer:
- Michael from Exeter, NH
- Parts Used:
- 12001656
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Replace the oven Sensor
The sensor is mounted in the top right side of the oven.An extra long screw driver helps to avoid damage to the sensor when replacing it.The connectors were the opposite to the old sensor and I did not see that there were adapter cables included. It might help to connect or tie these together as I only expected the sensor and did not look for adapters.I had cut the wires and used wire nuts when I found the adapters.The repairs works fine.
Mike
Mike
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- Customer:
- pamela from MONROE, WA
- Parts Used:
- 74003645
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Inner oven door glass cracked.
Watch the video. Spot on instructions. Easy peasy.
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- Customer:
- Jerome from RICHFIELD, MN
- Parts Used:
- 74003645
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set
Broken inner glass window.
Remove the door.
Remove screws
Clear out broken glass. Vacuum out small glass shards.
Clean all glass.
Reattach all parts.
Replace the door.
Smile!
Remove screws
Clear out broken glass. Vacuum out small glass shards.
Clean all glass.
Reattach all parts.
Replace the door.
Smile!
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- Customer:
- FRANK from CLARENCE CTR, NY
- Parts Used:
- 12001656
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Cooling fan runs fault code displayed
Removed the two screws holding the sensor to the rear oven wall. pulled out sensor wire. It was caught on other wires behind the oven. removed the three screws holding the 8" inspection plate in the center of the rear panel. Carefully move the insulation and reach in to grasp the back end of the sensor wire. Once free from the snag it easily pulls out with the sensor just as stated in the video. using the appropriate adaptor it was easy to re-asseble and and attach to the oven wall. Replace the rear panel with the three screws and it was done
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