JES9900CCS02 Jenn-Air Range - Instructions

I watched the video you provide and it answered all my questions. You estimate repair at 10 minutes. My wife said I waz done in under 10 minutes Watch the video, it explained every step and all the little tricks to the snap connections.

Remove the door, remove screws from all sides

Remove sides and face of oven door by sliding down from under the oven handle trim.

Remove screws on 2nd light of glass and set aside.

Now you are at the inner door panes. their should be two in an insulated type unit.

Remove the remaining screws from the handle pracket and the permiter frame for the glass/insulation. Remove permiter frame and set aside.

Pull out inner door glass frame. get a pair of pliers and bend tab on frame up so you can pull the frame sightly apart, replace the glass, secure frame tightly around glass slide tab back into reciever slot and bend down ( you may need another person to assist in keeping both lights in the frame while trying to ben tab back in to place)

reassemble door as it came apart carefull not to over tighten the screws, they strip easy.

Remove the burner knobs.
Remove front cover/access panel at base of range.
Detach vent fan duct from the fan.
Unplug range and slide out entire range from the counter about an inch.
Remove the four nuts from the bottom of the oven control panel.
Remove the two screws on either side of the oven control panel, have a second person available to hold on to the control panel as you remove the last screw.
While second person is holding the control panel, remove the two screws holding the infinite switch into the control panel.
Take a picture or note exact orientation of infinite switch in control panel. Mine had an ABCD orientation, with A to the left B on top.
Take a picture or note exact orientation of two sets of wires going into the infinite switch.
Unplug the two sets of wires from the infinite switch.
Replug the two sets of wires into the new infinite switch.
Reverse all steps. Enjoy!

unplugged oven. removed 2 screws that hold the sensor in place, then removed the dozen or so screws that hold on the rear panel, unplugged sensor and fed wire through insulation. identified and installed correct harness adapter then fed new wire and connecter through insulation and connected to adapter. installed sensor retaining screws.plugged oven back in and tested function.no dice. unplugged oven once again. removed oven control panel and upon inspection of printed circuit board discovered 3 solder joints had failed. dang. resoldered failed joints and also sweetened up a few others that looked suspect. reinstalled controller, replaced all retaining hardware, and plugged in the oven. tah-dah!! works like a charm now. moral of the story is check the pc board first and save $50 for unneeded pats!!! or buy the controller from parts direct for $260ish. btw a roll of solder and soldering iron from an auto parts store cost around $10, learned to solder on you-tube $0. amazing all the home appliances yo can fix if you're not afraid to take a few screws out and poke around a bit. CHEERS!

I removed all the screws that held the trim and inner frame to the outside window unit first. Then, I removed a protective glass from over the two inner panes. Next after removing the frame that held the two inner glass panes together, I took the broken inner glass pane out and replaced it with the new one. Then basically I just retraced my steps and had the door put back together in about 45 minutes. You just need to pay close attention to your disassembly so that you are able to put the pieces back together quickly.

replacement was very easy, took 5 min

unplug and plug in new

took the old one out (two phillips head screws)and put the new one in. done. took about 5-6 minutes.

The entire "project" took me less than 3 minutes, and required no tools at all! First, the saleswoman over the phone pointed me to the correct product for my problem ($30 less than what I thought I needed), and it arrived at my home within 4 days. Then, it was just a matter of pulling off the old gasket, and snapping the new one in place! Simple!

Spoke to your very helpful staff, who advised me that a likely problem was the oven sensor. I took a chance and ordered the part, which came promptly. Your service video for the part was most helpful in my decision to try the part. Installation was a breeze, but it was the oven controller board that had failed and not the oven sensor. That called for a service professional, who ultimately fixed the problem. Your service though, was excellent and I would highly recommend you to others.

I thought the part might not be available. Ordered the part from PartSelect. Couldn't have been easier.

First I called a repairman and left a message. That was 3 weeks ago. So, I 'googled' the error message and determined what part I thought I needed. Ordered the part on Wednesday evening and it was there when I got home from work on Friday. I unpacked the part, got a phillips screwdriver and then watched the repair video on your website. About 20 minutes later I pushed my stove back in place and the flashing said 'set time'. Then I checked both ovens, and have since used both, and everything works!!

Door was removed very easily. Outside trim pieces were removed. The rest came apart like a simple puzzle. Inside glass is very easily accessed. Upon assembling, time was well under an hour. Shipping was fantastic and I saved close to 200dollars between a service call and a repair.

I shut off the breaker to the stove. I removed 2 screws from the underside of the cooktop at the front of the unit. I raised the cooktop and had my helper hold the top at an angle to access the burner. I removed 2 screws attached to the burner and then loosened the 2 clips and moved them to release the burner. I transferred the electrical connections from the old to the new. Reinstalled the burner and cooktop. Turned the breaker on, tested the new burner and I was fone

Hired a pro. Parts are difficult to get on a timely basis today , if at all. Screw up this repair by damaging the outer " black glass " and you buy a new stove. It took three weeks to get my replacement glass even though PS said the part was being sent within a day of the order. Even so , I am am happy to have gotten it , and will continue to use the company.