JDS9860BDW21 Jenn-Air Range - Instructions

Opened the range grid, popped in the new filter, seconds after that I pulled out the old door gasket, put in the new with its little poppers and that's it. Both jobs took me less that 3,minutes. Great.Easy install for both products.

Replace filter

Put a new one in.

The video indicating •unscrew old sensor, •pull wiring, •unplug old sensor, and •plug in replacement was good until I pulled the old one and saw wire nuts behind the small square hole! After some research, I learned that the nuts COULD come through that small hole with use of needle nose pliers. One of the wire nuts had the edges pinched off (chipped) in the process. Then I learned about ceramic wire nuts, which I'd never previously encountered. Very important if you don't want to melt your nuts! I cut and stripped the end of a disconnect plug to the stove wiring and now I have a plug in place; which, hopefully, I'll never need to use.

Remove the door, remove screws from all sides

Remove sides and face of oven door by sliding down from under the oven handle trim.

Remove screws on 2nd light of glass and set aside.

Now you are at the inner door panes. their should be two in an insulated type unit.

Remove the remaining screws from the handle pracket and the permiter frame for the glass/insulation. Remove permiter frame and set aside.

Pull out inner door glass frame. get a pair of pliers and bend tab on frame up so you can pull the frame sightly apart, replace the glass, secure frame tightly around glass slide tab back into reciever slot and bend down ( you may need another person to assist in keeping both lights in the frame while trying to ben tab back in to place)

reassemble door as it came apart carefull not to over tighten the screws, they strip easy.

No instructions with part, so I had to look up on internet. This took more time than installing it. Think basic instructions should come with the expensive part.

Shut off breaker, assure zero energy. Using phillips screwdriver remove old element, unplug wires from element. Reconnect wires to new element, secure screws. Assure all tools removed and people are clear before re-energizing power to range. I was not happy with the packaging, the new element came in a box with no protective packing material!

unplugged oven. removed 2 screws that hold the sensor in place, then removed the dozen or so screws that hold on the rear panel, unplugged sensor and fed wire through insulation. identified and installed correct harness adapter then fed new wire and connecter through insulation and connected to adapter. installed sensor retaining screws.plugged oven back in and tested function.no dice. unplugged oven once again. removed oven control panel and upon inspection of printed circuit board discovered 3 solder joints had failed. dang. resoldered failed joints and also sweetened up a few others that looked suspect. reinstalled controller, replaced all retaining hardware, and plugged in the oven. tah-dah!! works like a charm now. moral of the story is check the pc board first and save $50 for unneeded pats!!! or buy the controller from parts direct for $260ish. btw a roll of solder and soldering iron from an auto parts store cost around $10, learned to solder on you-tube $0. amazing all the home appliances yo can fix if you're not afraid to take a few screws out and poke around a bit. CHEERS!

The entire "project" took me less than 3 minutes, and required no tools at all! First, the saleswoman over the phone pointed me to the correct product for my problem ($30 less than what I thought I needed), and it arrived at my home within 4 days. Then, it was just a matter of pulling off the old gasket, and snapping the new one in place! Simple!

unplug and plug in new

took the old one out (two phillips head screws)and put the new one in. done. took about 5-6 minutes.

replacement was very easy, took 5 min

I removed all the screws that held the trim and inner frame to the outside window unit first. Then, I removed a protective glass from over the two inner panes. Next after removing the frame that held the two inner glass panes together, I took the broken inner glass pane out and replaced it with the new one. Then basically I just retraced my steps and had the door put back together in about 45 minutes. You just need to pay close attention to your disassembly so that you are able to put the pieces back together quickly.

Still not fixed. Waited about a year for the part to arrive, due to "COVID supply chain issue". Part finally arrived and was missing a sub component (ironically the worn out part). Now awaiting a reorder confirmation that this is being sent along with a return mailing label.
The re-order required me to obtain a better picture of the part from your competitor's web site, to prove the part sent was defective as your site was inadequate. My first call on this issue failed because of an absence of the better picture.
The 2nd call to customer service was very understanding and professional but I have yet to receive any confirmation on this re-order in the past 5 days.

Oven sensor replacement was easy. Thermistor was installed in less than 15 minutes. After installation STILL had "F3" error message. Harness was ok, "Clock" or ECU needed to be replaced. "Computer" is obsolete, no spares available, some companies will rebuilt for $400+. Since the stove was going to the landfill I had nothing to lose by taking the "Clock" apart. It has one chip that is probably the power supply and control chip, another chip is an EEPROM with 128 bytes of storage and the last is a darlington chip that controls the relays. Cleaned up everything that looked like it needed cleaning with alcohol. When I reassembled the unit the pins for the thermistor harness felt loose, so I took it apart, again, and found cold solder joints on all four pins. It must have been there all along but plugging and unplugging the harness finally broke out the solder so I could see it. Soldered the pins back in and now it all works. It's worth a try if you're getting the "F3" message. If the relays on your stove aren't working it would be a good idea to replace the darlington chip. Good luck.