JES9800ACB Jenn-Air Range - Instructions
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- Customer:
- Dave from SANTA BARBARA, CA
- Parts Used:
- 12001656
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Oven erratic, not heating correctly, timer beeper sounding
The video indicating •unscrew old sensor, •pull wiring, •unplug old sensor, and •plug in replacement was good until I pulled the old one and saw wire nuts behind the small square hole! After some research, I learned that the nuts COULD come through that small hole with use of needle nose pliers. One of the wire nuts had the edges pinched off (chipped) in the process. Then I learned about ceramic wire nuts, which I'd never previously encountered. Very important if you don't want to melt your nuts! I cut and stripped the end of a disconnect plug to the stove wiring and now I have a plug in place; which, hopefully, I'll never need to use.
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- Customer:
- Mark from Abingdon, VA
- Parts Used:
- 74003645
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Inner glass pane broke during self-cleaning operation
I removed all the screws that held the trim and inner frame to the outside window unit first. Then, I removed a protective glass from over the two inner panes. Next after removing the frame that held the two inner glass panes together, I took the broken inner glass pane out and replaced it with the new one. Then basically I just retraced my steps and had the door put back together in about 45 minutes. You just need to pay close attention to your disassembly so that you are able to put the pieces back together quickly.
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- Customer:
- James from CENTENNIAL, CO
- Parts Used:
- 12002125
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers, Socket set
Jenn-Air dual burner would not turn off
Followed the first persons instructions and they worked perfectly including using the jumper wire.
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- Customer:
- Beverly from Manteca, CA
- Parts Used:
- 12002125
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Screw drivers, Socket set, Wrench set
Small burner would not work and could not control heat when large burner was on
I had an electrician do it. The instructions were horrible. He followed the instructions from your web site. The cooktop was not on an island so he could not remove all the screws to release the top so he worked with the top propped up. When he finally got the connections on, the small burner would not work only the large outer burner is working. He went on the computer to see if he could get more information but was unable to find any information.
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- Customer:
- Ronald from Meridian, TX
- Parts Used:
- WP74010750
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
The original element broke when dad spilled a liquid on it while still hot.
Disconnected power to the range, Took off the oven door removed two screws and disconnected the two electrical connections to the heating element. Made the two connections to the new element and replace the two holding screws. Replace the oven door and plugged in the power cord. Turned on the oven to test and was finished.
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- Customer:
- Sherry from Georgiana, AL
- Parts Used:
- WP74010750
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
The bottom oven element burned out.
This was very easy. All I did was unscrew the brackets from the back of the oven holding the element. Then I removed the wires from the bad element and reversed the procedure adding the new element. It was easy to order the right part and I got the item in plenty of time for the Thanksgiving holiday!
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- Customer:
- Thomas from Green Lane, PA
- Parts Used:
- WP74010750
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Bake element burned-out.
Removed element's two mounting screws and disconnected the wire leads on each end. Connected wire leads to the new element and replaced mounting screws. Only took a few minutes to make the change. The oven is good as new.
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- Customer:
- Stephen from Chapell Hill, NC
- Parts Used:
- WPW10162384
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Oven heat loss, door gasket needed replacement
The entire "project" took me less than 3 minutes, and required no tools at all! First, the saleswoman over the phone pointed me to the correct product for my problem ($30 less than what I thought I needed), and it arrived at my home within 4 days. Then, it was just a matter of pulling off the old gasket, and snapping the new one in place! Simple!
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- Customer:
- Vincent from Big Arm, MT
- Parts Used:
- WP74010750
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Bake element burned out. Actually it broke in half.
When ordering the replacement part, read the posts on how to replace the bake element. Just follwed their lead. The only difficulty is getting a hold of the wire at the back of the range that the bake element plugs into. There wasen't much play in the wire.
PS Be sure and remove the range door or have very long arms.
PS Be sure and remove the range door or have very long arms.
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- Customer:
- Carol from Oldsmar, FL
- Parts Used:
- WP74010750
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
the control pannel shorted out (circuit board timer)
Moved the stove, unplugged it. took the back off, took out old board installed the new one. It was just that easy and saved us from buying a new stove.
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- Customer:
- Holly from Plainview, MN
- Parts Used:
- WP74010750
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers, Wrench set
broken element and wire
Replaced it
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- Customer:
- sherri from elk horn, IA
- Parts Used:
- 12001656
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
ovens wouldn't maintain temperature after preheat cycle
unplugged oven. removed 2 screws that hold the sensor in place, then removed the dozen or so screws that hold on the rear panel, unplugged sensor and fed wire through insulation. identified and installed correct harness adapter then fed new wire and connecter through insulation and connected to adapter. installed sensor retaining screws.plugged oven back in and tested function.no dice. unplugged oven once again. removed oven control panel and upon inspection of printed circuit board discovered 3 solder joints had failed. dang. resoldered failed joints and also sweetened up a few others that looked suspect. reinstalled controller, replaced all retaining hardware, and plugged in the oven. tah-dah!! works like a charm now. moral of the story is check the pc board first and save $50 for unneeded pats!!! or buy the controller from parts direct for $260ish. btw a roll of solder and soldering iron from an auto parts store cost around $10, learned to solder on you-tube $0. amazing all the home appliances yo can fix if you're not afraid to take a few screws out and poke around a bit. CHEERS!
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- Customer:
- Robert from Jacksonville, FL
- Parts Used:
- 12002125
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers
Burner switch was shorting circuit breaker
Removed glass top from stove by taking out hex screws which secured glass top to stove frame. There are two phillips head screws inside the exhaust as well. Removed two phillips head screws which hold the burner switch in place. With a sharpie pen I marked the color coded wires on the faulty switch. Removed wires from the faulty switch. Replaced new switch using the old switch as a guide to insure that wires were connected properly. Secured new switch and glass burner top reversing above procedure. Problem solved. Note: The white dot on the control knob did not line up properly with the off position. Black out white dot and make a new one in the proper spot on the knob.
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- Customer:
- Georgene from Rock City, IL
- Parts Used:
- 12001656
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
After cleaning, F1-1 error flashed and neither oven worked
First I called a repairman and left a message. That was 3 weeks ago. So, I 'googled' the error message and determined what part I thought I needed. Ordered the part on Wednesday evening and it was there when I got home from work on Friday. I unpacked the part, got a phillips screwdriver and then watched the repair video on your website. About 20 minutes later I pushed my stove back in place and the flashing said 'set time'. Then I checked both ovens, and have since used both, and everything works!!
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- Customer:
- Steve from LONGVIEW, WA
- Parts Used:
- 74011142
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Old hinge spring broke
• Removed the oven door (pulled right off old hinges)
• Removed two screws
• Removed broken hinge
• Placed new hinge in place
• Replaced screws
• Replaced oven door.
• Removed two screws
• Removed broken hinge
• Placed new hinge in place
• Replaced screws
• Replaced oven door.
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